846 Reviews of Lehigh Valley Hyundai - Service Center
I always have my car inspected at LV Hyundai. My mechanic, Dana, is the best!. He’s extremely knowledgeable, professional and gets the job done! There’s no need to go anywhere else! My mechanic, Dana, is the best!. He’s extremely knowledgeable, professional and gets the job done! There’s no need to go anywhere else! More
Great dealer. Had me in and out for my inspection. Explained everything in video so I could decide on what services I would like or not. Had me in and out for my inspection. Explained everything in video so I could decide on what services I would like or not. More
A mistake made by their service department (Express Oil Change, Tire Rotation, and Multi Point Inspection) caused an incredibly dangerous driving situation. My 2 year old Palisade had a warranty issue that Change, Tire Rotation, and Multi Point Inspection) caused an incredibly dangerous driving situation. My 2 year old Palisade had a warranty issue that wore out front tires irregularly and it was noticed after they were rotated to the back and driving in the rain, causing the car to be very unstable. The warranty issue was corrected (viscous coupler), but they fought me about replacing the tires. It was clear to me they rotated bad tires onto the back of my vehicle and their explanation that the rear alignment wore the tires made no sense because those tires were just rotated from the front. Furthermore, the multi point inspection and receipt for oil change and tire rotation I received made no mention of any improper tire wear or concern. When I reached out to management to express my concern in an attempt to regain trust in their services. I explained what happened and showed them the clear report I received, and I was met with contempt and empty statements. A clear sign that there would be no change to how they operate or mitigation effort to prevent this from happening to someone again. Alex the service manager did replace the tires which I appreciate, but from now on I will be having the vehicle serviced somewhere I can trust to keep my vehicle in proper order and me and my family safe. More
Fast reliable service! They recommend somethings to be done on the vehicle and washed the car ! Great customer care service and support! They recommend somethings to be done on the vehicle and washed the car ! Great customer care service and support! More
Always greeted respectfully when I pull in for service. Matt Daley is always professional and knowledgeable about what services are needed and estimated time of completion. Satisfied with service provide Matt Daley is always professional and knowledgeable about what services are needed and estimated time of completion. Satisfied with service provided today and pleasantly surprised with the car wash. More
David & other staff were friendly and helpful while I got recall work done on my car. It was done on time and without issue. recall work done on my car. It was done on time and without issue. More