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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
819 Reviews

819 Reviews of Lehigh Valley Hyundai - Service Center

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January 11, 2024

I had a very professional, efficient, helpful, and thoughtful experience. The whole team, especially Taylor made my visit comfortable and stress free. More

by Cmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jan 11, 2024 -

Lehigh Valley Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Hyundai!

January 07, 2024

I've had no issues always been taken care of the shuttle set up was great More

by rdilan289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Lehigh Valley Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 06, 2024

It was very good thanks I will be back for the next time thank a lot More

by Jstorck18@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lehigh Valley Hyundai responded

Thank you for your kind words! We look forward to working with you again here at Lehigh Valley Hyundai.

December 29, 2023

i absolutely love going here, everyone is always so friendly & helpful. i will always recommend this dealership! More

by Crystalmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante
Dec 29, 2023 -

Lehigh Valley Hyundai responded

We're so happy to know you've had such positive experiences at Lehigh Valley Hyundai! Thanks for recommending us and sharing your kind words.

December 28, 2023

My service at Lehigh Valley Hyundai was excellent— as always. Matthew was friendly and helpful. The waiting area is clean and comfortable. More

by Elantra luvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 28, 2023 -

Lehigh Valley Hyundai responded

We're glad to know you had an excellent service experience at Lehigh Valley Hyundai! It's great that Matthew was able to assist and our waiting area met your expectations. Thanks for the review!

December 28, 2023

Nick did an outstanding job and really made me feel comfortable and taken care of. More

by Earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 28, 2023 -

Lehigh Valley Hyundai responded

Earl, thanks for the review! We appreciate the kind feedback about Nick and hope to see you again at Lehigh Valley Hyundai!

December 22, 2023

Reliable and courteous service as always. I’ve had my car regularly serviced for 7 years here and never an issue. More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Dec 22, 2023 -

Lehigh Valley Hyundai responded

Stan, we're glad to know you've been satisfied with our service at Lehigh Valley Hyundai for the past 7 years. We appreciate your loyalty and look forward to many more years of serving you!

December 22, 2023

LV Hyundai always goes above and beyond my expectations. Got in a bit late but my car was still taken care off. Advisor was awesome and very helpful! Thanks so much to you! More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Lehigh Valley Hyundai responded

Trish, we're so glad to know that our team at Lehigh Valley Hyundai was able to exceed your expectations and take care of your car even with a late arrival. Thanks for the shout-out, and see you next time!

December 22, 2023

Service garage/area was totally overbooked for repairs. I waited 2 weeks for a scheduled appointment and absolutely nothing was done on my car after a 6 hour wait! More

by MzLiz2005
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dante Mancini
Dec 22, 2023 -

Lehigh Valley Hyundai responded

I'm really sorry to read about your experience. It's not our intention to keep customers waiting, especially for such a long time. We understand how frustrating this must have been and we'd like the opportunity to make things right. Please reach out at your earliest convenience so we can discuss further steps together. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

December 19, 2023

Very clean and organized facility, everyone was very helpful and straightforward. Showed up on time and was directly assisted and process was very simple. More

by treymanswims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Dec 19, 2023 -

Lehigh Valley Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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