Lehigh Valley Hyundai - Service Center

It was a quick and easy experience. I walked in and David handled everything for me. I walked in and David handled everything for me. More

Work done on time. Took a while to get waited on at check in. Overall pleased with service. Took a while to get waited on at check in. Overall pleased with service. More

David & other staff were friendly and helpful while I got recall work done on my car. It was done on time and without issue. recall work done on my car. It was done on time and without issue. More

The experience was very nice and accommodating. They went above and beyond and sent over photos for a warranty claim on my vehicles paint. They went above and beyond and sent over photos for a warranty claim on my vehicles paint. More

Service was fast and informative. Nick was a very big help in getting all of my needs met! Nick was a very big help in getting all of my needs met! More

Always great experience. Express service is a speedy way to get the basics taken care of. Express service is a speedy way to get the basics taken care of. More

Sean was extremely helpful. Everyone was polite. I’m just curious why I brought me car in for a recall and you didn’t have the parts on hand to repair it. After 3 hours of waste Everyone was polite. I’m just curious why I brought me car in for a recall and you didn’t have the parts on hand to repair it. After 3 hours of wasted time, I have to take the car back. More

Sean was really helpful and the service crew made a video explaining problems and solutions to my car. But sales staff made me wait saying they’ll pay top dollar to my new car that has less than 3K miles but explaining problems and solutions to my car. But sales staff made me wait saying they’ll pay top dollar to my new car that has less than 3K miles but offered to pay 10k less than what I owe. More

I’m sorry to say that this was the first time I wasn’t 100 percent happy. I saw that my car was finished so after 25 minutes, I went to desk and the guy said he was just finishing up my paperwork. I am pr 100 percent happy. I saw that my car was finished so after 25 minutes, I went to desk and the guy said he was just finishing up my paperwork. I am pretty sure that wasn’t the case. Others were coming and going and I was only there for oil change. Also, the sticker that goes on windshield wasn’t changed. I went back in, told the guy who helped me. He said he’d have someone change it. I’m standing by my car and he comes out and hands me the sticker. I’m sorry if it sounds petty and it only took a second for me to do, but I just feel that I shouldn’t have been the one to do that. Also, that should be so routine for the mechanic that did my oil change, I’m just hoping it was actually done. And again, not to sound petty, but the complimentary car wash!! Oh my gosh! My car looked awful. So spotty. I will remember next time to decline that. Again, I have always been 150 percent pleased, since 2019. I can’t say that this time. I’m sorry. Of course, I will be back. I think I will just wait for a different person at the desk. I think it was mostly because of him. More

David was very personable and kept me informed throughout the process. We appreciate the effort he provided. the process. We appreciate the effort he provided. More