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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
819 Reviews

819 Reviews of Lehigh Valley Hyundai - Service Center

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February 09, 2024

I had a great experience with the service department. Dave was pleasant as always and great to deal with. More

by edtaliaferro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 09, 2024 -

Lehigh Valley Hyundai responded

We're glad to know you had a great experience with our service department and Dave at Lehigh Valley Hyundai. Thanks for sharing your feedback!

February 09, 2024

Nick from service was very helpful , kept us up to date on the process . As well as the service manager working with us to help rectify our problem. More

by Apeiffer02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick from service
Feb 09, 2024 -

Lehigh Valley Hyundai responded

It's great to know that Nick and our service manager were able to assist you effectively at Lehigh Valley Hyundai. We appreciate your feedback!

February 07, 2024

Taylor at the service desk took care of me. He was very kind and helpful. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Feb 07, 2024 -

Lehigh Valley Hyundai responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Hyundai. We appreciate your business, Tim, and hope to see you again soon!

February 07, 2024

Professional- Courteous- always a great experience when working with all levels of staff. Nick was excellent! More

by Thelms0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 07, 2024 -

Lehigh Valley Hyundai responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Hyundai. Nick and our team appreciate your business and hope to see you again soon!

February 03, 2024

The dealership helped me diagnose the problem quickly. Then fixed it fast and for a good price. Staff was friendly and attentive. More

by dlg5325
Recommend Dealer
Yes
Employees Worked With
Alexander
Feb 04, 2024 -

Lehigh Valley Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2024

I always have my car inspected at LV Hyundai. My mechanic, Dana, is the best!. He’s extremely knowledgeable, professional and gets the job done! There’s no need to go anywhere else! More

by Mgeist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Christman
Feb 04, 2024 -

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dana met your expectations. Thank you again for choosing Lehigh Valley Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 02, 2024

Great dealer. Had me in and out for my inspection. Explained everything in video so I could decide on what services I would like or not. More

by Brb42186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante
Feb 02, 2024 -

Lehigh Valley Hyundai responded

We're glad to know you had a positive experience at Lehigh Valley Hyundai! It's great that our team was able to provide clear explanations and efficient service. Thanks for the review, we appreciate it!

February 02, 2024

A mistake made by their service department (Express Oil Change, Tire Rotation, and Multi Point Inspection) caused an incredibly dangerous driving situation. My 2 year old Palisade had a warranty issue that More

by sar5036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex (Service Manager)
Feb 05, 2024 -

Lehigh Valley Hyundai responded

I'm sincerely sorry to read about your experience with our service department and the lack of straightforward communication you received. Safety is always a top priority for us, and it's clear that we've let you down in terms of trust and assistance. I'd like the opportunity to discuss this further with you so we can understand what happened and work on making things right. Please reach out at your earliest convenience so we can make this right and hopefully earn back your business. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

February 02, 2024

Fast reliable service! They recommend somethings to be done on the vehicle and washed the car ! Great customer care service and support! More

by Josephliotta0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Awesome team effort
Feb 04, 2024 -

Lehigh Valley Hyundai responded

Thank you, Joseph! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Hyundai.

February 02, 2024

Always greeted respectfully when I pull in for service. Matt Daley is always professional and knowledgeable about what services are needed and estimated time of completion. Satisfied with service provide More

by troiroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Daley
Feb 04, 2024 -

Lehigh Valley Hyundai responded

It's great to hear that Matt is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Hyundai!

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