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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
819 Reviews

819 Reviews of Lehigh Valley Hyundai - Service Center

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April 08, 2024

They were very accommodating. The coffee was good. And the service was fine. No problems More

by KFillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt service
Apr 08, 2024 -

Lehigh Valley Hyundai responded

Thanks for sharing about your experience with Lehigh Valley Hyundai. We appreciate your business and hope to see you again soon!

April 03, 2024

Service team did a nice job overall. Pretty easy PA inspection & first oil change, fluids service. I was surprised how many people were standing around the service drop off area while More

by fritzda53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Lehigh Valley Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

March 31, 2024

My service at Lehigh Valley Hyundai was very good this time. Dante was the best service provider I have had. They finally have a system where someone meets you at your car and takes good car of you throug More

by ddd7755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Apr 01, 2024 -

Lehigh Valley Hyundai responded

Thank you for taking the time to share your feedback with us. Dante and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 29, 2024

My experience with this dealership is quite positive. Everyone I have dealt with has been polite, professional, helpful and friendly. The service work has been completed in a timely, professional manner, More

by pthornton37
Recommend Dealer
Yes
Employees Worked With
Badhi
Mar 29, 2024 -

Lehigh Valley Hyundai responded

We're delighted to know that you've had a positive experience with our team at Lehigh Valley Hyundai. It's great to see your satisfaction with the quality and timeliness of our service work. Thanks for sharing this review!

March 29, 2024

Efficient service. Like the shuttle service so didn’t have to wait for vehicle. Received updates from mechanic in timely manner and took time to explain the recommend More

by Gtskmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from service department
Mar 29, 2024 -

Lehigh Valley Hyundai responded

We're glad to know you found our service efficient and appreciated the shuttle at Lehigh Valley Hyundai. It's important for us that our customers are well-informed about their vehicle's needs. Thanks for your feedback!

March 29, 2024

My experience with this dealership is very positive everyone I have dealt with has been polite and professional especially Matt Daley my service advisor. More

by saffysgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Daley
Mar 29, 2024 -

Lehigh Valley Hyundai responded

We're so glad to know that you had a positive experience with us at Lehigh Valley Hyundai, especially with Matt Daley. We strive for professionalism and politeness in our service. Thanks for the review!

March 28, 2024

Service personnel were great to work with. Super friendly. Only complaint is that it took an hour and a half for a basic tire rotation, and software update. I don't blame the dealership though More

by Bruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Lehigh Valley Hyundai responded

Bruth, we appreciate your understanding and patience with the wait time at Lehigh Valley Hyundai. We're glad to know that you had a positive experience with our service team despite the delay. Looking forward to seeing you next time!

March 26, 2024

They were very friendly and prompt towards what was needed to be done to my car More

by Mds92185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Walker
Mar 26, 2024 -

Lehigh Valley Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 26, 2024

Very satisfying experience from the day I bought my car to every time I have come for service and recall issues. Would recommend them ho. More

by wnanastoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean wright
Mar 26, 2024 -

Lehigh Valley Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

March 25, 2024

Well I have had nothing but problems with this service center. This is the fourth problem: Hyundai Service had my car for over a month for a new engine. I did not have any communication with them un More

by Aprilconfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Goodwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Lehigh Valley Hyundai responded

April, I'm really sorry to read about your experience, as it doesn't reflect our usual high standards of service. I understand how frustrating this must be for you and would like the opportunity to make things right. Please reach out so that we can discuss a suitable resolution together. Thanks, Alexandra Wildman - Service Director - (610) 965-1409

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