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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.7
870 Reviews

870 Reviews of Lehigh Valley Hyundai - Service Center

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July 15, 2024

I highly recommend Hyundai Service. I dealt with Nick Walker who took excellent care of my car and could not have been nicer to me. Everyone there was friendly, courteous and knowledge More

by akelly1134pdk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Walker
Jul 15, 2024 -

Lehigh Valley Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 15, 2024

I was pleased with the service but not with the almost 3 hour wait after having an appointment for an oil change and a road test for a noise they couldn’t duplicate. More

by cmazzola07840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Lehigh Valley Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 14, 2024

Nice friendly service in both the service and sales departments. I trust servicing my vehicle here More

by bja7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Lehigh Valley Hyundai responded

Thank you for choosing Lehigh Valley Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 13, 2024

The. service personnel are courteous and efficient. Questions are answered quickly and in a professional manner. More

by nancyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Lehigh Valley Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Nancy, and we look forward to working with you again.

July 12, 2024

Got stuck 500 miles from home—they made everything right! !! Engine recall. Rental car new engine no charge More

by Steverinleland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Badih
Jul 12, 2024 -

Lehigh Valley Hyundai responded

Steve, we're glad to hear our team at Lehigh Valley Hyundai could assist you and make things right during your trip. Safe travels!

July 09, 2024

They go out of the way to make sure you get your vehicle serviced in a reasonable amount of time. More

by vrgualano1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Lehigh Valley Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

July 06, 2024

David was AWESOME! He was very knowledgeable and respectful.I have enjoyed chatting with him. More

by ryansisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 08, 2024 -

Lehigh Valley Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you for choosing Lehigh Valley Hyundai, we look forward to having you as a valued customer for many years to come!

July 04, 2024

The service and staff were great. I didn’t like the 2 hour wait for what I considered minor recall stuff. And, I wasn’t fond of the dealership trying to sell me nearly $500 worth of More

by Snowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 05, 2024 -

Lehigh Valley Hyundai responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Hyundai. We appreciate your business and hope to see you again!

July 01, 2024

Service was quick and efficient. Staff polite and courteous. And the car was ready when promised. More

by 2loudman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 02, 2024 -

Lehigh Valley Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

June 28, 2024

David was very courteous, informative, and helpful. I really like my Hyundai Kona. There are a few things that I experienced with another ford dealership where they took care of all the maintenance o More

by Deb fry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 28, 2024 -

Lehigh Valley Hyundai responded

Deb, we're glad to hear David provided excellent service at Lehigh Valley Hyundai. We understand your concerns about maintenance costs and appreciate your feedback. Enjoy driving your Kona!

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