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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.7
880 Reviews

880 Reviews of Lehigh Valley Hyundai - Service Center

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February 11, 2025

Getting an appointment is usually straightforward, and the work is typically completed correctly the first time. However, during my recent visit, it seemed like some corners were cut, which raised my conc More

by JLong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know?
Feb 11, 2025 -

JLong responded

I am disappointed with the quality of the work done. I gave 4 out of 5 stars because I have had several satisfactory visits in the past and hoped this poor visit was just a one-off.

Feb 12, 2025 -

Lehigh Valley Hyundai responded

Thank you for your feedback. We appreciate your loyalty and are sorry to hear about the recent experience that raised concerns. Rest assured, we strive to maintain our high standards and would like to address any issues directly with you. We will be reaching out to you to discuss this further and ensure everything is up to par moving forward. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

February 10, 2025

The overall experience was very pleasant. The service was completed on time and I would highly recommend the service center. More

by saiece45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Lehigh Valley Hyundai responded

Thank you for sharing your positive experience with us at Lehigh Valley Hyundai! We're glad to hear the service was timely and pleasant. We appreciate your recommendation!

February 07, 2025

Clean waiting room car finished on time enjoyed hot chocolate polite people a answered our questions More

by Porkpie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danta
Feb 07, 2025 -

Lehigh Valley Hyundai responded

We're delighted to hear you enjoyed the clean waiting room and hot chocolate during your visit at Lehigh Valley Hyundai! Our team is always here to provide polite service and answer any questions. Thanks for sharing your experience with us!

February 07, 2025

It was a very thorough and clear cut process of my vehicle being serviced. The staff was friendly and very helpful. More

by nvj025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Lehigh Valley Hyundai responded

We're delighted to hear that the service process was thorough and clear at Lehigh Valley Hyundai! Our team is always here to help, and we appreciate your kind words. Safe travels until next time!

February 07, 2025

We were very pleased with the service of our Elantra at LV Hyundai. Dante was very helpful. Thank you! More

by rstridico
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Feb 08, 2025 -

Lehigh Valley Hyundai responded

We're delighted to hear that Dante provided helpful service for your Elantra at Lehigh Valley Hyundai! Thank you for sharing your positive experience with us.

February 05, 2025

It was a very friendly and pleasant experience from start to finish. Very professional and they did a great job with my car and I was very happy to see they even washed it! Thank you for your service. More

by Donnie Phy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic. Very professional and helpful
Feb 05, 2025 -

Lehigh Valley Hyundai responded

Donnie, we're delighted to hear you had a pleasant experience with us at Lehigh Valley Hyundai! It's great to know our team took good care of your car and even gave it a wash. Thanks for choosing us!

January 30, 2025

Dante was very professional and detailed about the service that needed to be performed. He went above and beyond to make me a happy customer. I may have to rethink my options on a new vehicle with cre More

by andy.stepansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante. 10 stars.
Jan 30, 2025 -

Lehigh Valley Hyundai responded

Thank you for your business and this review, Andy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 27, 2025

Excellent service experience. Domenic in the service department is extremely helpful and answered any questions I had in detail. He really went above and beyond. More

by tyler.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Lopes
Jan 27, 2025 -

Lehigh Valley Hyundai responded

Tyler, Thank you for your very kind review. Domenic and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

January 24, 2025

My ionic 5 was dead due to 12 volt battery failure. I had my vehicle towed here at around 9:30 a.m. I called them and spoke to them, letting them know it was on the way. They were able to schedule me a More

by Bruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic
Jan 24, 2025 -

Lehigh Valley Hyundai responded

We're delighted to hear that our team at Lehigh Valley Hyundai was able to get your Ioniq 5 back on the road so quickly! Thank you for sharing your positive experience with us. Safe travels ahead!

January 24, 2025

Outstanding customer service, each and every time I visit the dealership in treated with respect, respect fit my time, my choices. Highly recommend these guys. More

by DavidF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Badih
Jan 26, 2025 -

Lehigh Valley Hyundai responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Hyundai.

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