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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
855 Reviews

855 Reviews of Lehigh Valley Hyundai - Service Center

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December 31, 2024

Chris Nice was my service consultant and was very friendly and knowledgeable in answering my questions about the open recalls on my vehicle as well as putting the recommended service repairs in the More

by B Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Nice
Dec 31, 2024 -

Lehigh Valley Hyundai responded

It's great to hear that Chris provided such helpful and clear guidance during your visit at Lehigh Valley Hyundai. We're glad he could assist with explaining the recalls and recommended repairs in an understandable way. Thank you for sharing your experience!

December 28, 2024

I have bought and serviced multiple vehicles with this dealership. Just needed a simple oil change, rotation for a newer vehicle. They were a little busier than usual but the waiting area is comfortable. More

by ddf04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Dec 30, 2024 -

Lehigh Valley Hyundai responded

Thank you for your continued trust in Lehigh Valley Hyundai! We're glad to hear that even during a busy day, our comfortable waiting area made the experience pleasant. We look forward to assisting with any future needs!

December 27, 2024

Best dealership in the Lehigh valley. Been going there for 5 years now. Great service and great staff More

by leesey84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lehigh Valley Hyundai responded

Thank you for your loyalty and kind words about Lehigh Valley Hyundai! We're delighted to hear that you've consistently enjoyed our service over the years. Looking forward to serving you in the future!

December 20, 2024

Did not have to wait long. My car was done the same day. Very professional. More

by Carol Ann-C Kessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Paxos
Dec 22, 2024 -

Lehigh Valley Hyundai responded

It's great to hear that we were able to help you out, Carol. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Hyundai!

December 20, 2024

The service center was polite and was very friendly to work with. They set up an uber that took me home while my car was being serviced. More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Lehigh Valley Hyundai responded

Colleen, thank you for choosing Lehigh Valley Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 13, 2024

Chris is a positive influence for this dealership. He makes them better. He understands customer service. More

by misterc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lehigh Valley Hyundai responded

We're delighted to hear that Chris made such a positive impact on your experience at Lehigh Valley Hyundai! Our team is committed to providing excellent customer service, and it's great to know we're hitting the mark. Thanks for sharing this feedback with us!

December 09, 2024

The service writer Michael was very very helpful and highly professional. I give him 10 stars More

by rsmale61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pesa service writer
Dec 09, 2024 -

Lehigh Valley Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Michael. Please don't hesitate to let us know if we can be of further assistance.

December 07, 2024

2 45 pm oil changed appointment Got done by 5 00pm which was reasonable. Price i wish was better. You guys need to send more coupons. Badih Haddad was very professional and gave us great customer service b More

by Angelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Badih Haddad
Dec 09, 2024 -

Lehigh Valley Hyundai responded

It has been a pleasure serving you. Thank you for choosing Lehigh Valley Hyundai. We look forward to having you as one of our valued customers for many more years to come!

December 06, 2024

Team did a good job in approving a long standing BDS error repair. It took a while, but they were able to obtain the part. Only thing that was a negative was getting a response from my particular servic More

by BDSError
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Paxos
Dec 06, 2024 -

Lehigh Valley Hyundai responded

Thank you for sharing your experience with Lehigh Valley Hyundai. We're glad to hear the team resolved the BDS error, but apologize for any communication issues and missed service requests. Your feedback is valuable, and we'll work on improving our responsiveness moving forward!

November 30, 2024

They did a great job on the repair and did a great job helping with the rental car. More

by dorst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 02, 2024 -

Lehigh Valley Hyundai responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Hyundai. We appreciate your business and hope to see you again soon!

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