Lehigh Valley Hyundai
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Scott Reimer and Matthew Allen at the service department were very knowledgeable, friendly and made me feel like a valued customer. They even helped me obtain a replacement registration certificate to save were very knowledgeable, friendly and made me feel like a valued customer. They even helped me obtain a replacement registration certificate to save me an extra trip. All necessary work was done and future repairs that may be required were not pushed on me prematurely. However, when the time comes, I will return to the dealership for service. More
Ive used Hyundai quick service center a couple of times and previously had good experiences and we love our tucson. This time I was pretty surprised and disappointed by the service manager upselling me a s and previously had good experiences and we love our tucson. This time I was pretty surprised and disappointed by the service manager upselling me a service I didn't need. My Hyundai Tucson has 45k miles on it and service center manager indicating I was due for my 1st major service during my request for an oil change...I reluctantly agreed as I trusted him he knew what he was talking about. I was ok with filter changes and oil changes as that was why I originally was there for a oil change...Instead I paid for a $399 dollar service that included a brake fluid flush and 4 wheel alignment services that are not part of the normal maintenance schedule after I checked it later that night. I had an inkling as fifteen minutes after I sat for my two hour wait another gentlemen came in with a Hyundai and wanted an oil change as well. The service manager asked how many miles were on the vehicle and the gentlemen indicated 11k miles and service manager quickly suggested he was due for his 1st major service at $199..I was irritated at that point since I received the same or similar upsell just double the cost minutes earlier. Customer was also getting the 4 wheel alignment .Really after only 11k miles.When the customer questioned it service manager indicated that they can check it for free and if it needed it they would perform the service.. Why wasn't I offered this scenario..I guess I had to ask. To top things off when my car was done he reviewed my multipoint inspection form with me and stated all was well with the wipers.. They never checked my rear wiper blade because it was half falling off from the snow storm earlier in the week. One disappointed customer after a previous couple years of satisfied service. More
Excellent customer service as well as maintenance & repair work done in a timely and standard way. While waiting for maintenance & repair, the secretary was friendly and able to obtain all information repair work done in a timely and standard way. While waiting for maintenance & repair, the secretary was friendly and able to obtain all information about my vehicle, as well as an explanation of maintenance and parts that needed to be replaced. The price was worth it for the quality of the maintained done on my vehicle. Always friendly and accommodating. More
Felt as if salesperson was not attentive. Had issues after purchase left numerous messages which required callbacks I never received. My husband went as far as calling the sales manager, leaving message after purchase left numerous messages which required callbacks I never received. My husband went as far as calling the sales manager, leaving messages which were also never returned. More
Visit was extremely positive. Both Al and Edwin were fabulous. Would definitely recommend for quality service customer satisfaction five on all levels. There was never any pressure to purchase. I alway fabulous. Would definitely recommend for quality service customer satisfaction five on all levels. There was never any pressure to purchase. I always felt that they had my interest at heart. More
I'm pleased to give Lehigh Valley Hyundai the highest possible ratings based on my recent experience in purchasing a new 2013 Accent GS. We very recently moved to the Lehigh Valley and needed to replace possible ratings based on my recent experience in purchasing a new 2013 Accent GS. We very recently moved to the Lehigh Valley and needed to replace an older Chrysler that could not pass inspection without prohibitively costly repairs. I did my research and was pleasantly surprised that this dealership exceeded my expectations with a great deal on exactly the vehicle we wanted and, equally important, by honoring everything they said without the game playing I'd come to expect from the new car industry. This is a dealer one can trust with confidence, which is unusual in the new car business, and they will go the extra mile to make a fair deal. Kudos to Mahmood, Travis, the Finance Manager and Justin for making the purchase of my third Hyundai (the first two were bought in New York when I lived there) a pleasant and for their integrity in all their dealings with me. I will return for service on my vehicles and when it's time to purchase our next automobile. More
the service department was great - and they even gave me a ride back to my office. I was grateful! then, they got my replacement part in from NJ, and installed it in the same day. it was great that i was a a ride back to my office. I was grateful! then, they got my replacement part in from NJ, and installed it in the same day. it was great that i was able to take my car in at 9, and have it out by 3 - everyone was very helpful and accommodating. thanks, guys! More
Excellent service! Bought my Hyundai out of state and was worried that the quality of service wouldn't be as good as if I had purchased my car directly from this dealer. I was thrilled to find that they took worried that the quality of service wouldn't be as good as if I had purchased my car directly from this dealer. I was thrilled to find that they took such good care of me! So far I've only come in for safety and emissions testing, but I will definitely be back for maintenance! I highly recommend this dealer's service shop! More
This is my third Hyundai purchased from Lehigh Valley. My salesperson was friendly and knowledgeable. There was no high pressure. I knew what I wanted and Jen helped me to get the perfect car! I have always salesperson was friendly and knowledgeable. There was no high pressure. I knew what I wanted and Jen helped me to get the perfect car! I have always used the Hyundai service department for maintenance on my other 2 Hyundai vehicles and will continue with my new Tuscon. Scott in service has always been great with getting me an appointment on my schedule and the rest of the service team always took great care of my cars. I currently use the Express Service for oil changes and I have been very pleased with the service there. More







