Lehigh Valley Honda

Before I went to the dealer, I had already decided on the car. I checked the dealer's website. It is an outstanding website with all information posted and intuitive to use. I checked their new-car inventory car. I checked the dealer's website. It is an outstanding website with all information posted and intuitive to use. I checked their new-car inventory, and decided on the model and color. Due to prior inquiry, I have been contacted by them via email. So I used email to make an appointment. The car was ready for our inspection; totally cleaned and shiny. The salesman was very friendly and informative. They immediately offered us a great price (4% above dealer's bottom line price as determined by Consumers Reports). I negotiated some accessory equipment to be added without charge. They agreed without hesitation. The business manger was very helpful. He arranged the best finance rate for our loan, and explained all our options clearly and without jargon. The paper work was handled quickly and promptly. They contacted our insurance and arranged for an immediate coverage on the car. Willy went over the operation aspects of the car and its various gadgets. The manager came at the end to make sure we are satisfied. They took us to the service department and explained future maintenance matters. Next day, they contacted us by phone to see if we were satisfied. Later they sent two emails and I received another call. They listed my name and car in an Internet service they have for their cars' owners. The online service is excellent and allow the owner to view all the maintenance records of the car. They answered our questions and addressed our concerns in a very helpful and friendly manner. This is an excellent dealer. I shall return to them frequently in the future for service and purchase needs. Highly recommended. More

Being a busy mom, the kids had to come along with me for an oil change etc. We used the express service center. The service crew here are friendly, helpful and very SPEEDY with the work. They supplied us an oil change etc. We used the express service center. The service crew here are friendly, helpful and very SPEEDY with the work. They supplied us with a really cool beverage maker that amused the kids to no end. Hot chocolate, tea...choices were great. I left my binder of service stuff at home--with the discount coupons inside--and was told, no problem at all...just bring it next time, and I received the discount immediately. How great is that? From start to finish, we were there for only 20 minutes and that included not only the oil change and all fluid stuff, but also fixing the electric door that was sticking. I can highly recommend Lehigh Valley Honda. They are great people with really great work ethics. More

This is with out a doubt the most impressive visit to a car dealership I have ever experienced. I must admit I am pretty jaded when it comes to car dealerships in general. I suffer from what we all like to car dealership I have ever experienced. I must admit I am pretty jaded when it comes to car dealerships in general. I suffer from what we all like to car car dealer anxiety. You know the feeling...The pressure, the games played, the shuffling from sales person to sales manager and after 3 hours you're not closer to the deal you expected that when you walked in. But this experience was completely different. From the initial internet communication to a woman named Elizabeth to the negotiation phase with both Elizabeth and then eventually the sales person Rich Haddad, the experience was pleasant, courtious, completely preofessional, understaning and "REAL". I say real becayse Mr. Haddad came across as a real "friend...NO xx or games whatsoever! He listened to my needs, he lept into action and readied everything for my arrival to purchase. Once I was at the dealership, Mr Haddad was extremely professional, and again just a real pleasure. He was thorough, informative and best of all he listened to everything I said. A side pleasure was this man's personality. Our conversations were real and genuine. He engaged myself and my girlfriend Amy in an honest and genuine manner. Rich handled every phase of my car purchae efficiently and quickly. I can never remeber going into a car dealership and not feeling dread. During this entire experience it was nothing but a pleasure. My car was perfect, ready for my arrival, and exactly what I asked for. I can't say enough about my total experience wuth LVH and Mr. Haddad in particular. More

This is the first car I purchased by myself..Chris was very informative, curtious and encouraging (he made me feel more confident). My daughter purchased an Accord approx. 2 years ago from your dealershi very informative, curtious and encouraging (he made me feel more confident). My daughter purchased an Accord approx. 2 years ago from your dealership and then drove that car from Allentown to Denver, Co. so, you can say she really gave it a test run. She loves her car. This is my first Honda and I am sure I will be as happy with mine as my kids are with there Honda cars. To this point I am very satisfied, I hope I will not have to use the service dept., only for oil changes.. I would recommend your dealership to my friends now since I have personally purchased a car from you. Chris made it a very pleasnt experience...I think the salesman is the first step to a good dealership. First impressions do mean alot. Thank you Carolyn Z. More

I am very pleased to say that the service I received at Lehigh Valley Honda was very positive and the Sales Associate, James Baker (Jimmy) I dealt with was great. He was very friendly and most importantly Lehigh Valley Honda was very positive and the Sales Associate, James Baker (Jimmy) I dealt with was great. He was very friendly and most importantly very patient with me. He went above and beyond to help me get a car that I am very happy with. I highly recommend this dealership & when you get there Don't forget to ask for the man, Jimmy! :) More

I must say, the total experience was easier than we had anticipated. Kyle Huddle and Jennifer Hilbert helped make this possible. We liked the competitive challenge we had, so both parties received the be anticipated. Kyle Huddle and Jennifer Hilbert helped make this possible. We liked the competitive challenge we had, so both parties received the best deal. We love our 2009 Pilot and Civic. More

I was pleased with the level of professionalism demonstrated by Mr. Haddad, versus the other dealerships I had visited. He was right up front about the Honda philosphy, and what I could expect in demonstrated by Mr. Haddad, versus the other dealerships I had visited. He was right up front about the Honda philosphy, and what I could expect in the way of a "deal". His knowledge of the vehicle, including safety features, sold me as far as the choice I was making. He also contacted me in a timely manner and was available when I needed to see him personally. Overall, Rich made the experience as pleasant as one could expect,when faced with this large a purchase. If the opportunity presents itself, I would recommend him to another customer. Brian Williams More

This was my first car buying experience and it went off without a hitch. Mike was very knowledgable and worked with me on getting financing and getting to where I needed to be payment wise. He also had two without a hitch. Mike was very knowledgable and worked with me on getting financing and getting to where I needed to be payment wise. He also had two cosmetic issues fixed that I had noticed when picking up the car. Overall it was a great experience. Be sure to ask for Mike the next time you are there! More

Lehigh Valley Honda was one of my first car shopping experiences. The sales associate worked with me on the price of the vehicle based on my monthly payments I could afford. They were very friendly an experiences. The sales associate worked with me on the price of the vehicle based on my monthly payments I could afford. They were very friendly and could work around my schedule to meet with me. At the end of the sale I had purchased a new vehicle with taxes, tags, and everything within 10 dollars of my target monthly payments. Thanks Lehigh Valley Honda! More