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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

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June 11, 2024

Very organized and listened to the issue that I am having. Made an appointment to check out the issue that should be covered by the warranty. Oil change and tire rotation done today More

by Ldkounoup
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 11, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your experience! We're glad to hear our team at Lehigh Valley Acura was organized and attentive. We look forward to resolving the issue under warranty and appreciate your trust in us for maintenance services like oil changes and tire rotations.

June 10, 2024

Everyone was very pleasant and got me on my way quickly. Great service. And as an added bonus, I left with a clean car after they washed it. More

by tgrayuski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Lehigh Valley Acura responded

We're glad to hear you enjoyed the quick and pleasant service at Lehigh Valley Acura! Thanks for sharing your experience with us. Enjoy your clean car!

June 10, 2024

LV Acura is Professional, Friendly, Knowledgeable and Honest. Totally trust their expertise and are always reliable. More

by Alabama5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jun 11, 2024 -

Lehigh Valley Acura responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lehigh Valley Acura has earned your trust with their professionalism and reliability. We appreciate your support!

June 06, 2024

Great service and strong communication skills! I have taken my car to other dealerships before and have never seen the amount of thoroughness provided from my recent service and inspection! More

by Megannb27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark- service
Jun 07, 2024 -

Lehigh Valley Acura responded

We're delighted to hear you had a great experience with our team at Lehigh Valley Acura, Megan! Your kind words about our service and communication mean a lot. Thanks for choosing us, and we look forward to serving you again!

June 05, 2024

Very fast service and quality work, very comfortable waiting area as well with great coffee More

by jeremykennethbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
Jun 05, 2024 -

Lehigh Valley Acura responded

Thanks for the kind words about our service quality at Lehigh Valley Acura. See you next time!

June 04, 2024

Easy to schedule service. Great communication with detailed explanation of provided service, clean and comfortable environment More

by innar386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie, Mariya
Jun 04, 2024 -

Lehigh Valley Acura responded

Thanks for the positive feedback! We're glad to hear that scheduling service and communication were smooth at Lehigh Valley Acura. We appreciate your support and look forward to serving you again!

June 01, 2024

My car’s servicing was well done and timely as I waited. Mark Jungblut was on top of all stages and kept me informed of its progress. More

by RichK2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jun 03, 2024 -

Lehigh Valley Acura responded

Rich, we're glad to hear that Mark and the team at Lehigh Valley Acura provided timely and efficient service for your car. Thanks for sharing your experience!

June 01, 2024

The service that have all Acura is unmatched. Acura Service is always transparent about what is going on with the car willing to work with the customer no matter the situation and helpful with ac More

by cabutynskyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan, Chelsie
Jun 03, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your experience! We're delighted to hear that our team at Lehigh Valley Acura provided transparent and accommodating service. We appreciate your loyalty and look forward to serving you again!

May 26, 2024

Mark helped me out so much although I really would to keep informed about the progress of my car I had to cancel my appointment for Thursday other than that he was great More

by carraghank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
May 28, 2024 -

Lehigh Valley Acura responded

Thanks for the feedback! We'll make sure to keep you better informed next time. We are glad Mark was able to assist you well, and we hope to work with you again down the road!

May 25, 2024

Perfect 10 for Tristan, amazing Advisor, great customer service, took his time explaining exactly what my scheduled service was, what was done to my car and made sure that I was ok with service being compl More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
May 28, 2024 -

Lehigh Valley Acura responded

Thank you for the glowing review! We're delighted to hear that Tristan provided exceptional service and made your visit at Lehigh Valley Acura a comfortable one. We appreciate your feedback and look forward to serving you again!

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