Back

Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

Sort by
July 02, 2024

Mark kept me apprised of the vehicle status and costs associated with my Acura repair. I was able to use a beautiful loaner until my car was ready! More

by michvit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 03, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your experience! We're glad Mark kept you informed and that our loaner vehicle was helpful during your Acura repair at Lehigh Valley Acura. We appreciate the feedback!

July 01, 2024

Always a great experience at Lehigh Valley Acura. Top service, knowledgeable, and friendly. Would highly recommend. More

by Krista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, Mark
Jul 01, 2024 -

Lehigh Valley Acura responded

Krista, thank you for the high praise! We're delighted to hear that our team at Lehigh Valley Acura consistently provides top-notch service. Your recommendation means a lot to us!

June 30, 2024

Accurate explanation. But car talk still confuses me. Wish that I had been able to get a loaner. Only wanted to go a mile. More

by Theresa270
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Lehigh Valley Acura responded

Thank you for your feedback! We're glad to hear the explanation was accurate, but we understand that car talk can be confusing. We'll take note of your suggestion about loaners here at Lehigh Valley Acura and hope to assist you better next time.

June 28, 2024

Service punctual, secretaries very pleasant, efficient, explain everything .that needs to be done and was done at the end. They shave updates as to timing as I waited there for the work to get completed. I More

by walshrosemary2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only secretaries
Jun 28, 2024 -

Lehigh Valley Acura responded

We're glad to hear you had a pleasant experience with our team at Lehigh Valley Acura and enjoyed the amenities. We'll take note of your feedback about the waiting area temperature for future visits. Thanks for sharing!

June 28, 2024

Service was good. Mark handled it very professionally, He answered all my queries. I was able to do my office work from customer lounge. More

by manuvesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jun 30, 2024 -

Lehigh Valley Acura responded

Manuvesh, we're glad to hear that Mark provided you with professional service and a comfortable experience at Lehigh Valley Acura. Thanks for the positive feedback!

June 26, 2024

Great service and great communication. Very polite. Any questions I had were answered promptly. Good job More

by Wtburns95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Jun 27, 2024 -

Lehigh Valley Acura responded

Thank you for the positive feedback! We're glad to hear our team at Lehigh Valley Acura provided great service and communication. We appreciate your support!

June 21, 2024

I was able to get an appointment swiftly. Courteous staff. I am pleased with the service provided. More

by C$€O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Jun 24, 2024 -

Lehigh Valley Acura responded

Thanks for choosing Lehigh Valley Acura! We are glad to hear that our team provided excellent service.

June 20, 2024

Chelsie was outstanding, tentative, courteous and her estimates were very close to actual. She has always been cheerful and knowledgeable. Her response time very good. I always ask to deal with her be More

by juanbnavarro3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Jun 21, 2024 -

Lehigh Valley Acura responded

Juan, we're delighted to hear that Chelsie provided such excellent service and made your experience at Lehigh Valley Acura outstanding. Thank you for sharing this wonderful feedback!

June 14, 2024

Mark is great to deal with. He explains what needs to be done and keeps you informed throughout the entire time your vehicle is being serviced. More

by Kati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 14, 2024 -

Lehigh Valley Acura responded

Kati, we're glad to hear that Mark provided excellent service and kept you informed during your visit to Lehigh Valley Acura. Thanks for sharing - drive safely!

June 13, 2024

Quick, easy, and Mark was very informative. Always a pleasant experience at Lehigh Valley Acura. More

by deserteagle569
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jun 14, 2024 -

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are happy to hear that Mark was informative and delivered a smooth experience.

...
8
...