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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
575 Reviews
Call Service Center (610) 965-1181

575 Reviews of Lehigh Valley Acura - Service Center

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September 22, 2024

Mark was very polite and informative. The work was completed in the time frame that he said it would be completed. More

by jeffrey.dutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your positive experience! We're glad to hear that Mark provided excellent service and met the expected time frame at Lehigh Valley Acura. We appreciate your feedback!

September 22, 2024

Everyone was very helpful getting my vehicle done in time when when I needed it thank you More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Lehigh Valley Acura responded

Josh, it's great to hear that our team was timely and professional at Lehigh Valley Acura! Thanks for stopping in for service and leaving us a five-star review.

September 19, 2024

Very good service. I was updated along the way. I will be bringing my car back for future service. More

by Ajlopez766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Sep 19, 2024 -

Lehigh Valley Acura responded

We're elated that we've earned your confidence! Thank you for being a Lehigh Valley Acura customer!

September 12, 2024

Great service dept. & personnel . Very happy with my experience. Easy to do business with. I am a happy customer. More

by Sysn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Lehigh Valley Acura responded

We're delighted to hear you had a great experience with our service department at Lehigh Valley Acura! Thanks for being a happy customer and sharing your positive feedback.

September 12, 2024

I was very pleased with how everything was handled as I dropped my car off. More

by wbgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 12, 2024 -

Lehigh Valley Acura responded

Thank you, Wbgill, for stopping by to leave Lehigh Valley Acura a wonderful review!

September 12, 2024

I just had my car serviced at this dealership and had great experience. Mary was very accommodating, friendly, and wonderful. More

by drana21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
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Sep 12, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that Mary provided such accommodating and friendly service during your visit to Lehigh Valley Acura. Thanks for sharing your positive experience!

September 12, 2024

Great place. It was very clean & smelled amazing. Super sanitary. Everyone was nice and very helpful. Highly recommended More

by JBerridge_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Lehigh Valley Acura responded

Thanks for the glowing review! We're delighted to hear you had a pleasant experience at Lehigh Valley Acura. Your recommendation means a lot to us!

September 11, 2024

Great service, people, facility and location. You have done a nice job of training all in service. More

by john.nespoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Lehigh Valley Acura responded

Thank you for your confidence in Lehigh Valley Acura, and for your business. We are grateful to have you as a customer!

September 08, 2024

I recently had my SUV serviced at this dealership. Chelsie, as always, was professional, friendly and accommodating. Thank you Chelsie! More

by trace04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
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Sep 10, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that Chelsie provided you with professional and friendly service at Lehigh Valley Acura. Thanks for sharing your positive experience!

September 06, 2024

Work is well done and customer service is top notch. Customer service tries to upsell which I understand since service is a moneymaker for the dealership. Still, the approach should be, ‘it isn’t needed More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Sep 09, 2024 -

Lehigh Valley Acura responded

Thank you for the feedback! We're glad to hear that our team at Lehigh Valley Acura provided top-notch service. We'll take your suggestion into account and strive to improve our approach in the future.

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