575 Reviews of Lehigh Valley Acura - Service Center
This is one of the few dealerships that genuinely cares. They earned my business for life. Even though I have to drive over 60 miles one way and rent a car locally while they work on my TL, it's all worth i They earned my business for life. Even though I have to drive over 60 miles one way and rent a car locally while they work on my TL, it's all worth it. They were recommended to me on acurazine.com and I was not disappointed. My local dealer kept blowing me off when I had a recurring problem, but these guys took their time to find the cause and then fixed it under warranty even though technically they didn't have to. We are talking engine work here that is not cheap. I highly recommended this Acura service department. I don't have any experience with their sales staff, but will definitely visit them when I shop for another Acura. More
Always a great experience! The staff is friendly, accommodating and very knowledgable. We have purchased numerous cars from Lehigh Valley Acura because of the high quality sales and service staff. accommodating and very knowledgable. We have purchased numerous cars from Lehigh Valley Acura because of the high quality sales and service staff. They explain everything in great detail and truly listen to their customers. We wouldn't go anywhere else! Thanks. Jim More
My experience at Lehigh Valley Acura was excellent, I would recommend their services to my friends and family. The atmosphere in the dealership was very friendly and they had great accommodations for the would recommend their services to my friends and family. The atmosphere in the dealership was very friendly and they had great accommodations for their customers. I was pleased with the service I received and was very impressed with he cleaning job they did with my car at the end. More
The service team is always available to answer all your questions and find correct solutions to all your problems and concerns. The waiting area is also very comfortable and inviting with tv,coffee and ba questions and find correct solutions to all your problems and concerns. The waiting area is also very comfortable and inviting with tv,coffee and bagels, makes time waiting go faster than normal. More
I had a costly issue with my vehicle that was out of warranty and was uncertain what my next step would be. Mustafa and the service team were able to suggest ideas they would follow through with inde warranty and was uncertain what my next step would be. Mustafa and the service team were able to suggest ideas they would follow through with independent of my involvement, and were therefore able to recommend Acura contribute to the cost of the repair. When it was all said and done, Acura paid for 80% of the repair despite the vehicle being out of warranty. i have recommended several folks to Lehigh Valley Acura to purchase their vehicles because they and Acura stand behind their product. More
I recently had occasion to use the service department (for a problem of my own making). Mustafa and his team could not have been more considerate and professional. I have enthusiastically recommended LV (for a problem of my own making). Mustafa and his team could not have been more considerate and professional. I have enthusiastically recommended LV Acura to many friends and colleagues and will purchase my next car from them. More
It is hard to put into words how we feel about this dealership. Saying how excellent they are is not enough. They are even alot better than excellent. Wish other dealers would take lessons from them. E dealership. Saying how excellent they are is not enough. They are even alot better than excellent. Wish other dealers would take lessons from them. Even living in North Carolina we make an effort to keep coming back to Vinart dealerships to either buy or service our cars. Highly recommend them. More
Always very satisfied with work completed in a very timely manner. They are very thorough in assessing any issues related to mechanical concerns. Upon completion having your car washed and vacuumed is timely manner. They are very thorough in assessing any issues related to mechanical concerns. Upon completion having your car washed and vacuumed is an added bonus. Nothing but courtesy and friendliness from the staff. More
I had a really good experience, we had problem with '04 MDX and Mustafa told me that they would work with us and make it right and he really keep to his word. There where more than one single problem and y MDX and Mustafa told me that they would work with us and make it right and he really keep to his word. There where more than one single problem and your staff stayed with the problems until they where sure that they where taken care of and I thank them for that. The car is running better and increase fuel economy. More
Great dealership and staff who are truly committed to providing excellent customer service. It's never a problem getting a service appointment and the work is done consistently right the first time. providing excellent customer service. It's never a problem getting a service appointment and the work is done consistently right the first time. The great experiences we've had will continue to keep us coming back here and buying Acura vehicles in the future. More