575 Reviews of Lehigh Valley Acura - Service Center
Took my car right away. Service was done at the time they said it would be. I had coupons which they used to bring down the service fees. Gave me a car to run some errands.Very friendly and willing to help said it would be. I had coupons which they used to bring down the service fees. Gave me a car to run some errands.Very friendly and willing to help and discuss what was needed for the service. Things I was disappointed with, upon my return I had a few minutes to wait but the waiting area was overly crowded, not much room to sit or even stand. Also, I would like to see at least one day of evening service hours. Overall, I good experience each time we take our car in for service. Very pleased with the dealership and our Acura! More
So far I have been very pleased with the level of assistance that this dealership provided. I needed new tires and a "B126" servicing. I dropped the car off, was given a loaner and the car was finish assistance that this dealership provided. I needed new tires and a "B126" servicing. I dropped the car off, was given a loaner and the car was finished in a few hours. They also replaced my windshield wipers, which I forgot to mention to the manager when I brought it in. If I am ever in the market for a new Acura, this is definitely the dealership I would use. There is never any pressure to do any "unnecessary" maintainance. My son is an elite mechanic for Mercedes Benz in Baltimore and when I had taken my car in to a NJ dealership for a routine oil change, they told me I had to have the a/c checked for $75.00. I called him first, and he said it was just unnecessary. The car only had 35,000 miles on it. Yup, this is my dealership of choice! More
Even tho the drive from Toms River, NJ is over 2 hours it is worth it. The service from this dealer is excellent. I am a former resident of PA now living in NC. My mom lives in Toms River so when I visit her is worth it. The service from this dealer is excellent. I am a former resident of PA now living in NC. My mom lives in Toms River so when I visit her I also take my 06 tsx to LVA when service is needed. My car now has almost 124,000 problem free miles thanks to them. Highly recommended. More
Service is always great here. Wayne is very courteous, always explains everything that was done to my car. This visit only, I was not told how much the service fees would be, but I didn't ask either. Mai always explains everything that was done to my car. This visit only, I was not told how much the service fees would be, but I didn't ask either. Maintenence is so thorough, I just didn't ask this time. More
service (Brian) is terrific, very helpful and flexible regarding return of loaned vehicle that I used while service was done. Quality of work is also great. regarding return of loaned vehicle that I used while service was done. Quality of work is also great. More
I have been dealing with the service department at LV Acura for over 15 years. The staff is consistently knowledgeable, helpful and friendly to deal with. We have owned Acura cars for years and the servi Acura for over 15 years. The staff is consistently knowledgeable, helpful and friendly to deal with. We have owned Acura cars for years and the service that we get from this dealership is consistently outstanding. Mustafa in particular brings a depth of knowledge that is the best I have ever experienced in my 30 years of owning cars. More
I always have a pleasant experience at this dealership, the service personnel are friendly, knowledgeable and professional. When I show up at the service center, I am greeted quickly and any work done is c the service personnel are friendly, knowledgeable and professional. When I show up at the service center, I am greeted quickly and any work done is completed on time. This dealership is very organized and I highly recommend it More
My wife and I been purchasing Acuras from LV Acura since 2000 and have found the service department to be, without exception highly dependable. Mustafa is the very best service department manager I've ever 2000 and have found the service department to be, without exception highly dependable. Mustafa is the very best service department manager I've ever dealt with anywhere. His desire to see the customer leave pleased is exemplary. They are outstanding. More
Lehigh Valley Acura is the best! Everyone is always very friendly and helpful. I have a crazy schedule but they always work with me to get my car in when a service is due. They always explain their work in friendly and helpful. I have a crazy schedule but they always work with me to get my car in when a service is due. They always explain their work in detail. I am always please with my visit when I drive away! Thanks to everyone at LVA! More
A recent out of state move caused us to switch Acura dealers for the first time in decades causing mild concern as we have only had one dealer service our multiple Acura cars. Not to worry - experience dealers for the first time in decades causing mild concern as we have only had one dealer service our multiple Acura cars. Not to worry - experience and people and service could not have been better. Very flexible in scheduling an appointment that met my schedule needs; I arrived a bit early for appointment; they took the car right away; finished ahead of schedule - I barely had time to enjoy their bagel and coffee and skim the newspaper. We'll be back! More