535 Reviews of Lehigh Valley Acura - Service Center
Brian, who is always friendly, accepted my MDX on very short notice, so that I could drive on a long trip the next day. They finished the work quickly, then conveniently called me on my cell when it w short notice, so that I could drive on a long trip the next day. They finished the work quickly, then conveniently called me on my cell when it was ready, and charged me fairly for the repairs. The car was nicely cleaned when I picked it up. I have always had a pleasant experience with Lehigh Valley Acura and would highly recommend them. (I once tried to cut corners by trying another repair shop to save a little cash, and found that the discounted shop did not do the job as thoroughly) More
The staff (especially Mustafa Qureshey)at this dealership is always helpful, polite, and extremely friendly. From the moment you walk in to the moment you leave, you are treated in a kind and professional m is always helpful, polite, and extremely friendly. From the moment you walk in to the moment you leave, you are treated in a kind and professional manner. I would not hesitate to reccomend this dealership. More
I am very pleased with the service I have received at this dealership. I take my MDX there for regular maintenance and have never been disappointed. Everyone there is extrememly friendly and go out of th this dealership. I take my MDX there for regular maintenance and have never been disappointed. Everyone there is extrememly friendly and go out of their way to make sure you have everything you need. One time my oil change took longer than expected, about 1 1/2 hours, which I didn't realize because I was sitting in their comfortable waiting room watching TV. The manager apologized for the wait and told me I wasn't going to be charged for the service because it took so long and my car was also washed and vaccumed when it was returned. It may not seem like a big deal, but it was very much appreciated and the great customer service will keep me coming back. More
When I arrive the service assistant greeted me immediately and took my information. Stated my car would be ready within an hour. He also said they would wash it. My RDX was ready in less than a immediately and took my information. Stated my car would be ready within an hour. He also said they would wash it. My RDX was ready in less than an hour. While I was waiting, I read my book and before I new it my car was ready and I was on my way. More
I have always had a good experience with the Lehigh Valley Service And Sales Department. Service has been excellent since Mustafa takes care of each and every issue and over sees that those are done. M Valley Service And Sales Department. Service has been excellent since Mustafa takes care of each and every issue and over sees that those are done. Mustafa is a big asset to the Lehigh Valley Acura Dealer. With his knowledge, and friendliness customer would love to keep going back without any hesitation, including me. More
This is by far my favorite dealership to get my car serviced. The service people are always friendly, have a lot of information and give accurate time estimates. On this occasion, I got to my appointme serviced. The service people are always friendly, have a lot of information and give accurate time estimates. On this occasion, I got to my appointment early and was taken care of immediately. Every time I visit this dealership it is a quick and painless process. The price is what to be expected from a luxury dealership, but they don't try to upsell me or offer services I don't need. I also really like the fact that they call 10 minutes before the car is ready because I usually spend my waiting time at the diner down the road, so I know when to start making my way back. Overall, this is by far the best Acura dealership I've been to for service. More
As always, I opted to wait while the car was receiving scheduled servicing. Wifi was available so I was able to work on my laptop. The service was completed in less than an hour and I was on my way. I've scheduled servicing. Wifi was available so I was able to work on my laptop. The service was completed in less than an hour and I was on my way. I've been having my cars serviced at this dealership since 1995 and I have never been disappointed in their professionalism, courtesy and efficiency. Keep up the good work. More
I had no problems and everyone was nice. It was a quick visit and they were very accommodating to my last minute request. They advised me of upcoming inspection due and made sure I had all the information visit and they were very accommodating to my last minute request. They advised me of upcoming inspection due and made sure I had all the information I needed before leaving. Mustafa and Brian were very helpful and nice. More
Mustafa really does seem to go above and beyond to ensure great service and customer satisfaction. I rated the price as just 4 (good) because the pricing seems about normal. I don't expect "cheap" with thi great service and customer satisfaction. I rated the price as just 4 (good) because the pricing seems about normal. I don't expect "cheap" with this level of service though. Integrity and Customer service is what it's all about. Keep up the great work guys and I'll keep coming back! More
Mustafa Quereshy, service manager, goes above and beyond to provide excellent service. Every issue is resolved to the utmost satisfaction and my husband and I are treated with the greatest respect during e to provide excellent service. Every issue is resolved to the utmost satisfaction and my husband and I are treated with the greatest respect during every visit. I would recommend Lehigh Valley Acura for anyone wanting a high quality vehicle and first class service. More