548 Reviews of Lehigh Valley Acura - Service Center
Stopped by on a Saturday morning to purchase a headlight bulb for my RDX, not knowing that the type was very specialied and expensive. Mustafa let me know this and also that the bulb was covered under warra bulb for my RDX, not knowing that the type was very specialied and expensive. Mustafa let me know this and also that the bulb was covered under warranty and directed me to Wayne. Wayne brought the car in right away and resolved my issue, though i didn't have an appointment and at no charge! The sales experience was very good here, but the service experiences will ensure I'll continue to be a repeat customer! More
Mustafa is the reason I continue to come to this dealer. He is so helpful and knowledgeable. His customer service is always excellent so much so that I'm going to start bringing in my Jeep Commander for ser He is so helpful and knowledgeable. His customer service is always excellent so much so that I'm going to start bringing in my Jeep Commander for service as well! Wayne is also very helpful and positive. More
My service experience at Lehigh Acura has been great, they take-up the work real serious. They know what they do. Mr. Mustafa Qureshey is an excellent manager who handles the most delicate situation with they take-up the work real serious. They know what they do. Mr. Mustafa Qureshey is an excellent manager who handles the most delicate situation with utmost profesionalism coupled with friendlyness. More
Took my car right away. Service was done at the time they said it would be. I had coupons which they used to bring down the service fees. Gave me a car to run some errands.Very friendly and willing to help said it would be. I had coupons which they used to bring down the service fees. Gave me a car to run some errands.Very friendly and willing to help and discuss what was needed for the service. Things I was disappointed with, upon my return I had a few minutes to wait but the waiting area was overly crowded, not much room to sit or even stand. Also, I would like to see at least one day of evening service hours. Overall, I good experience each time we take our car in for service. Very pleased with the dealership and our Acura! More
So far I have been very pleased with the level of assistance that this dealership provided. I needed new tires and a "B126" servicing. I dropped the car off, was given a loaner and the car was finish assistance that this dealership provided. I needed new tires and a "B126" servicing. I dropped the car off, was given a loaner and the car was finished in a few hours. They also replaced my windshield wipers, which I forgot to mention to the manager when I brought it in. If I am ever in the market for a new Acura, this is definitely the dealership I would use. There is never any pressure to do any "unnecessary" maintainance. My son is an elite mechanic for Mercedes Benz in Baltimore and when I had taken my car in to a NJ dealership for a routine oil change, they told me I had to have the a/c checked for $75.00. I called him first, and he said it was just unnecessary. The car only had 35,000 miles on it. Yup, this is my dealership of choice! More
Even tho the drive from Toms River, NJ is over 2 hours it is worth it. The service from this dealer is excellent. I am a former resident of PA now living in NC. My mom lives in Toms River so when I visit her is worth it. The service from this dealer is excellent. I am a former resident of PA now living in NC. My mom lives in Toms River so when I visit her I also take my 06 tsx to LVA when service is needed. My car now has almost 124,000 problem free miles thanks to them. Highly recommended. More
Service is always great here. Wayne is very courteous, always explains everything that was done to my car. This visit only, I was not told how much the service fees would be, but I didn't ask either. Mai always explains everything that was done to my car. This visit only, I was not told how much the service fees would be, but I didn't ask either. Maintenence is so thorough, I just didn't ask this time. More
service (Brian) is terrific, very helpful and flexible regarding return of loaned vehicle that I used while service was done. Quality of work is also great. regarding return of loaned vehicle that I used while service was done. Quality of work is also great. More
I have been dealing with the service department at LV Acura for over 15 years. The staff is consistently knowledgeable, helpful and friendly to deal with. We have owned Acura cars for years and the servi Acura for over 15 years. The staff is consistently knowledgeable, helpful and friendly to deal with. We have owned Acura cars for years and the service that we get from this dealership is consistently outstanding. Mustafa in particular brings a depth of knowledge that is the best I have ever experienced in my 30 years of owning cars. More
I always have a pleasant experience at this dealership, the service personnel are friendly, knowledgeable and professional. When I show up at the service center, I am greeted quickly and any work done is c the service personnel are friendly, knowledgeable and professional. When I show up at the service center, I am greeted quickly and any work done is completed on time. This dealership is very organized and I highly recommend it More