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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
571 Reviews

570 Reviews of Lehigh Valley Acura - Service Center

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April 15, 2013

Brian DiPasquale, the Service Manager, and his team, Jason and Wayne, are outstanding. They are always very knowledgeable and friendly and they always explain things very clearly. They take the time to More

by Mbarrovecchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale and Jason
April 05, 2013

I have been a loyal Acura customer for 25 years (and Honda 10 years before that) and have found Lehigh Valley service to be great. They always go out of their way to communicate issues and details of se More

by guiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
April 04, 2013

I live in Connecticut and schedule my service at Lehigh Valley Acura, if that doesn't speak volumes here goes some more: 1) Sonny the sales manager is a top level professional and will work to resolve a More

by Dvdpgb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny
March 30, 2013

I took my 2012 MDX in or servicing. They gave me a loaner car to use for the day, which allowed me to get things done instead of a long wait. That was appreciated and helped to keep me on schedule. More

by ddolzani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
March 18, 2013

Wayne is a great guy. Very helpful. Thank you so much please keep up the great work and we will see you again from Stevie and Michelle Hopkins. More

by Sh35171
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne kindle
March 15, 2013

I drive 50 minutes to have my MDX serviced here (vs. another dealership 5 min. from home). Attention to detail and communication is excellent. More

by ConnieEich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (Service Adv)
February 09, 2013

Excellent service and reliability is why I continue to buy Acura vehicles. Acura service is what "sells" me . I presently own two Acuara vehicles. I will be trading one in sometime this year. I am waiting More

by gstringe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Kindall
February 02, 2013

I was very happy with the service:friendly people,quality of work, reasonable price and quick service.I will definitely go back to get my car serviced again. More

by kingabinga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jason Rose
January 29, 2013

I must say that I was not happy with the service but Brian did take the time to correct the issues and is willing to work with me. His extra time and attention made the difference in my perspective of t More

by jojodancer1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason first - then Brian DiPasquale when I had to return
January 18, 2013

Wayne and staff are a incredible team. Wayne always makes me feel like a person not just another customer. His customer service is the best I have ever experienced. More

by dopey044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Kindall
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