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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
576 Reviews

576 Reviews of Lehigh Valley Acura - Service Center

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January 11, 2014

I was losing air in my Acura's right rear tire, needing air every other day. I was given appt. for next day, greeted in friendly and professional manner - as always - nail in tire found, plugged, a More

by fsscoord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Azzarro
January 10, 2014

I brought my Acura in for service expecting a costly replacement for my Catalytic Converter. I was beyond thrilled when Wayne called and informed me that Acura had extended the warranty and there would More

by LoriKozuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne and the Service Manager
January 07, 2014

I had a damaged tire on New Years Eve and bad weather was approaching. I setup an appointment online using Lehigh Valley Acura - Service Center online scheduling website. To my amazement, Brian DiPasquale pr More

by wpslxm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale and Stacy Azzaro
December 28, 2013

The service is good and always get a Call about the The service is good and always get a Call about the problems Expensive service However It was also easy to make appt Everyone is very friendly More

by Molly peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne and a female employee that made my appt
November 26, 2013

The manner in which this service center operates is very smooth and professional. From the moment you make your appt to the time you finish, you are treated with great overall service. Starting with suggest More

by sheppyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
November 14, 2013

Went in for a scheduled tire replacement....The weekend before the appointment, someone got "sick" in the vehicle. Although it was cleaned before the appointment, the stench remained. I asked about a smell More

by UkieBoar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian D
November 04, 2013

The service was done promptly and accurately. Wayne was excellent to work with and explained the service done and check points completely. I would recommend this service department to others and will retur More

by FarmOp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Kindall
November 04, 2013

It's an Acura so I know service is going to be expensive. I was greatly that the service advisor took multiple coupons to help reduce the price by $300+. I also appreciated that they had all my se More

by godzilla614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Kindall
November 04, 2013

I had been in a week earlier to have oil and filter replaced. At that time I pointed out that the weather stripping on the rear window was coming off. I had to go back because the part needed to be o More

by rachelsez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
November 03, 2013

Service continues to be one of the reasons we choose to buy an Acura. The service people always explain what needs to be done and why to make our service decisions easier. More

by cramern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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