576 Reviews of Lehigh Valley Acura - Service Center
Graet service Both Stacy & Brian was great. Took care of my problem and made everything right with my car. Great doing business with them. I would have them take ca Both Stacy & Brian was great. Took care of my problem and made everything right with my car. Great doing business with them. I would have them take care of my car anytime. More
A service experience that is unequaled This past week I visited Lehigh Valley Acura for a Wash & Wax special. I decided to do a 4 wheel balance as well because we had a slight, but annoying This past week I visited Lehigh Valley Acura for a Wash & Wax special. I decided to do a 4 wheel balance as well because we had a slight, but annoying vibration around 65 mph. It just so happened that Brian Di Pasquale, the service manager was standing at the service desk. He introduced himself. He quickly convinced me that he would be able to get rid of the vibration with a road force balance. I was so impressed with Brian's attention to detail, along with the tire tech Mike Dickert (vibration is gone!), that I decided to book another appointment, but this time for my BMW X5. He fit me in that same week. I had 4 tires mounted and balanced on custom wheels and did a 4 wheel alignment. Brain again got personally involved and with the help of the alignment tech Ed Betancourt, all was done to perfection and at a very affordable and competitive price! I couldn't be happier with the service and the personal attention to detail. Not a doubt in my mind that I'll be back. But in the mean time I will recommend this facility to anyone who's interested in having quality work done at an affordable price! More
Great Acura Service Lehigh Valley Acura Service Department is best-in-class. The Service Manager, Brian DiPasquale is friendly and knowledgeable and always does whatever Lehigh Valley Acura Service Department is best-in-class. The Service Manager, Brian DiPasquale is friendly and knowledgeable and always does whatever he can to make the service experience a great one. The work is done right the first time for the cost and in the time expected. Great job! I recommend these guys to everyone. More
2012 MDX battery was dying after carwash!!! My 2012 MDX's battery was dying immediately after getting the car washed and had to take it back to LV Acura service couple of times, where they thoug My 2012 MDX's battery was dying immediately after getting the car washed and had to take it back to LV Acura service couple of times, where they thought that the problem is resolved only to resurface again, on the whole I had to take the car back 3 times finally when Brian and Stacy decided that they want to make sure every thing is taken care of and I receive the car back in good working condition..which they did.. Extremely happy with the service received will definitely go back for future services. Couldn't have been happier with the service received.. Thank you for taking care of my MDX.. An extremely happy customer.. More
Even thouth we live more than 60 miles away from Lehigh Valley Acura it is well wort for us to come there for service. The service is allways great, people are freindly and knowlegible . Facility is ver Valley Acura it is well wort for us to come there for service. The service is allways great, people are freindly and knowlegible . Facility is very accomodative and well taken care of. Waiting time is fare. During the service , service adviser mr. Wayne Kindle keeps us posted on current situation and wayting time left. At the end of the service we get adviced on jobs done and get recomendation for future services. Manager Mr Brian Dipasquale is always on the top of everything. More
Brian was fantastic in working with me to replace the passenger side mirror housing that the so stupidly cracked when pulling out of my garage. I was pleasantly surprised when Brian told me that the par passenger side mirror housing that the so stupidly cracked when pulling out of my garage. I was pleasantly surprised when Brian told me that the part would be available in less then two days and already had an appointment setup for me. Work was done in the time I was told plus they rotated my tires, changed the oil, and fluids in the transfer case and differential. Wayne, my service writer is always pleasant and explains all the repairs in full detail. I highly recommend Lehigh Valley Acura for your next car purchase or just having your care service there. Jim Castagna More
Every visit to Lehigh Valley Acura is an excellent experience for me. I'm always treated with kindness, respect, and great service. I would recommend Lehigh Valley Acura or any other dealership I ha experience for me. I'm always treated with kindness, respect, and great service. I would recommend Lehigh Valley Acura or any other dealership I have visited in the tri-state area. You guys are awesome! Thank you! More
I would definitely recommend LV Acura to family, friends and colleagues! It is a delight to know that our vehicles are in such good hands while being serviced. LV Acura, please keep up the great work! and colleagues! It is a delight to know that our vehicles are in such good hands while being serviced. LV Acura, please keep up the great work! More
Dealing with acura Lehigh Valley service center lead by Brian dipasqual has made us not only want want to take our mdx to the this this acura dealership for service but as a once non brand loyal customer Brian dipasqual has made us not only want want to take our mdx to the this this acura dealership for service but as a once non brand loyal customer want to consider another acura for my next vehicle. Good job acura of Lehigh Valley for realizing how important it is making your customers taken care of and appreciated means so much. I wouldn't want to deal with other brand dealership that you hear nightmare stories about More
Wayne was very thorough. After I told him what service I wanted I left it do conduct some errands. Once the service was started he called me and alerted me to the level of service my vehicle was in need of wanted I left it do conduct some errands. Once the service was started he called me and alerted me to the level of service my vehicle was in need of and the fact that my vehicle inspection was overdue. This saved me time, additional trips and service. He also was very friendly, courteous and was prompt in notifying me of my vehicle service status. Steve Russo More