570 Reviews of Lehigh Valley Acura - Service Center
Every visit to Lehigh Valley Acura is an excellent experience for me. I'm always treated with kindness, respect, and great service. I would recommend Lehigh Valley Acura or any other dealership I ha experience for me. I'm always treated with kindness, respect, and great service. I would recommend Lehigh Valley Acura or any other dealership I have visited in the tri-state area. You guys are awesome! Thank you! More
I would definitely recommend LV Acura to family, friends and colleagues! It is a delight to know that our vehicles are in such good hands while being serviced. LV Acura, please keep up the great work! and colleagues! It is a delight to know that our vehicles are in such good hands while being serviced. LV Acura, please keep up the great work! More
Dealing with acura Lehigh Valley service center lead by Brian dipasqual has made us not only want want to take our mdx to the this this acura dealership for service but as a once non brand loyal customer Brian dipasqual has made us not only want want to take our mdx to the this this acura dealership for service but as a once non brand loyal customer want to consider another acura for my next vehicle. Good job acura of Lehigh Valley for realizing how important it is making your customers taken care of and appreciated means so much. I wouldn't want to deal with other brand dealership that you hear nightmare stories about More
Wayne was very thorough. After I told him what service I wanted I left it do conduct some errands. Once the service was started he called me and alerted me to the level of service my vehicle was in need of wanted I left it do conduct some errands. Once the service was started he called me and alerted me to the level of service my vehicle was in need of and the fact that my vehicle inspection was overdue. This saved me time, additional trips and service. He also was very friendly, courteous and was prompt in notifying me of my vehicle service status. Steve Russo More
I was losing air in my Acura's right rear tire, needing air every other day. I was given appt. for next day, greeted in friendly and professional manner - as always - nail in tire found, plugged, a needing air every other day. I was given appt. for next day, greeted in friendly and professional manner - as always - nail in tire found, plugged, and I was ready to roll in a half-hour! Minimal cost, and condition of tires, brakes, fluids, etc. reviewed at no charge. EXCELLENT service! More
I brought my Acura in for service expecting a costly replacement for my Catalytic Converter. I was beyond thrilled when Wayne called and informed me that Acura had extended the warranty and there would replacement for my Catalytic Converter. I was beyond thrilled when Wayne called and informed me that Acura had extended the warranty and there would be NO cost for a new catalytic converter and the rest of the service that day. It saved me about $1300 that another garage had quoted to replace the part. Thank you, Lehigh Valley Acura. More
I had a damaged tire on New Years Eve and bad weather was approaching. I setup an appointment online using Lehigh Valley Acura - Service Center online scheduling website. To my amazement, Brian DiPasquale pr approaching. I setup an appointment online using Lehigh Valley Acura - Service Center online scheduling website. To my amazement, Brian DiPasquale promptly answered my request for service and contacted me via email to assist in getting my car in for service before the snow storm at a time convenient for me. Service was prompt, fast, I am glad I scheduled the appointment online since it was after hours and on a Holiday. I was ready for the storm with a good tire and not have to worry about breaking down and trying to fix a flat tire in the cold and snow. Thank you Brian and Stacy, you Rock! More
The service is good and always get a Call about the The service is good and always get a Call about the problems Expensive service However It was also easy to make appt Everyone is very friendly The service is good and always get a Call about the problems Expensive service However It was also easy to make appt Everyone is very friendly and accomodating More
The manner in which this service center operates is very smooth and professional. From the moment you make your appt to the time you finish, you are treated with great overall service. Starting with suggest smooth and professional. From the moment you make your appt to the time you finish, you are treated with great overall service. Starting with suggested services according to your vehicle's miles and raod wear, all i's are dotted and t's are crossed. This is usually the difference between a breakdown or not on the road! The also keep you in the loop of services that you may want to schedule down the road. All services are explained in a manner that is easy to digest. I often feel more educated about my vehicle after I have visited LV Acura and that says alot about the quality people working for them! In addition, the complimentary wash and wax is nice too! Every time I leave this place I feel like i'm driving a new vehicle! A+ keep up the great work! More
Went in for a scheduled tire replacement....The weekend before the appointment, someone got "sick" in the vehicle. Although it was cleaned before the appointment, the stench remained. I asked about a smell before the appointment, someone got "sick" in the vehicle. Although it was cleaned before the appointment, the stench remained. I asked about a smell remover, and Brian quickly coordinated for the car to be taken to the Vinart Recon center to shampoo the carpets of the affected area. He personally took the vehicle there. That was above and beyond the level of service I expected. Thank you! More