Lehigh Valley Acura - Service Center

Great experience yet again!! I called in the morning to schedule an appointment to get my car inspected. I was pleasantly surprised that they could fit me in at 2:30 that same af I called in the morning to schedule an appointment to get my car inspected. I was pleasantly surprised that they could fit me in at 2:30 that same afternoon. I arrived and was greeted promptly by the service manager, he explained what was being done very thoroughly and even inquired about the past services that had been performed on my car. I was advised that the state and emissions inspection would take roughly 1 to 1 1/2 hours. About an hour later, I was heading out the door with a smile. Each service specialist i spoke with was courteous, friendly, and eager to make sure that my experience was positive. I have never had a bad experience at Lehigh Valley Acura. The only 4 I gave was for prices, dealer costs are always going to be more than service done outside of the dealership, but you can't beat the quality of the work for the price. Great job again! More

Another Great Service Experience-True Professionals I may live in New York, but I purchased and recently had my 2012 Acura MDX serviced at Lehigh Valley Acura and once again it was a smooth and professi I may live in New York, but I purchased and recently had my 2012 Acura MDX serviced at Lehigh Valley Acura and once again it was a smooth and professional experience. Thanks again to Ward Kindall and his constant focus on keeping you informed, as well as Brian DiPasquale for managing a great group of professional service team members. This dealership stands out from its peers. More

Good, but a bit slow I did not have an appt, but just stopped for an oil change. They also did a tire rotation since it had been a while. It took an hour and a half, which I did not have an appt, but just stopped for an oil change. They also did a tire rotation since it had been a while. It took an hour and a half, which I thought was was a little long. Otherwise, no complaints More

Overall very good I am pleased at the service here. Most of the advisers try hard to make it right the first time without difficulty. I will continue to use the servi I am pleased at the service here. Most of the advisers try hard to make it right the first time without difficulty. I will continue to use the service and do recommend LV Acura. The best service from any dealer that I have ever used. Jason Rose does show a genuine concern for the customer. More

Great Service I have been going to this dealership since I bought my MDX in 2001. Always great service! Recently had a weird leak in the car and they took the time I have been going to this dealership since I bought my MDX in 2001. Always great service! Recently had a weird leak in the car and they took the time to find and repair it. The cost was under what I expected. The Service Manager, Brian DiPasquale is friendly and knowledgeable and always does whatever he can to make the service experience a great one. I would highly recommend them. More

Service I just took my car in for an inspection and an oil change. Jason was very helpful and understanding about having my car serviced in a timely manner. I I just took my car in for an inspection and an oil change. Jason was very helpful and understanding about having my car serviced in a timely manner. I highly recommend this service department! More

Perfect as it always is Service is just as the title suggests. Always just perfect. I will hopefully purchase my 5th car from this dealer in a very short time. Service is just as the title suggests. Always just perfect. I will hopefully purchase my 5th car from this dealer in a very short time. More

Service experience makes me brand loyal.. Brought our mdx in for new tires. The service team is awesome and listens. Brian Dipasquale was able to help us afford to replace our struts that wer Brought our mdx in for new tires. The service team is awesome and listens. Brian Dipasquale was able to help us afford to replace our struts that were badly worn (100k miles). Such a pleasant experience always. I'm not brand loyal and having this great service experience here at Lehigh Valley acura makes me want to come here when it's time for our next vehicle. More

Another excellent service experience I was so impressed with the service I received 2 weeks ago, that I decide to return with my other BMW to get an alignment and 4 wheels balanced. Same I was so impressed with the service I received 2 weeks ago, that I decide to return with my other BMW to get an alignment and 4 wheels balanced. Same meticulous attention to detail and all work done to perfection! Excellent job Brian Di Pasquale and Ed Betancourt ... I'll be back! More