Lehigh Valley Acura - Service Center

Dealing with acura Lehigh Valley service center lead by Brian dipasqual has made us not only want want to take our mdx to the this this acura dealership for service but as a once non brand loyal customer Brian dipasqual has made us not only want want to take our mdx to the this this acura dealership for service but as a once non brand loyal customer want to consider another acura for my next vehicle. Good job acura of Lehigh Valley for realizing how important it is making your customers taken care of and appreciated means so much. I wouldn't want to deal with other brand dealership that you hear nightmare stories about More

Wayne was very thorough. After I told him what service I wanted I left it do conduct some errands. Once the service was started he called me and alerted me to the level of service my vehicle was in need of wanted I left it do conduct some errands. Once the service was started he called me and alerted me to the level of service my vehicle was in need of and the fact that my vehicle inspection was overdue. This saved me time, additional trips and service. He also was very friendly, courteous and was prompt in notifying me of my vehicle service status. Steve Russo More

I was losing air in my Acura's right rear tire, needing air every other day. I was given appt. for next day, greeted in friendly and professional manner - as always - nail in tire found, plugged, a needing air every other day. I was given appt. for next day, greeted in friendly and professional manner - as always - nail in tire found, plugged, and I was ready to roll in a half-hour! Minimal cost, and condition of tires, brakes, fluids, etc. reviewed at no charge. EXCELLENT service! More

I brought my Acura in for service expecting a costly replacement for my Catalytic Converter. I was beyond thrilled when Wayne called and informed me that Acura had extended the warranty and there would replacement for my Catalytic Converter. I was beyond thrilled when Wayne called and informed me that Acura had extended the warranty and there would be NO cost for a new catalytic converter and the rest of the service that day. It saved me about $1300 that another garage had quoted to replace the part. Thank you, Lehigh Valley Acura. More

I had a damaged tire on New Years Eve and bad weather was approaching. I setup an appointment online using Lehigh Valley Acura - Service Center online scheduling website. To my amazement, Brian DiPasquale pr approaching. I setup an appointment online using Lehigh Valley Acura - Service Center online scheduling website. To my amazement, Brian DiPasquale promptly answered my request for service and contacted me via email to assist in getting my car in for service before the snow storm at a time convenient for me. Service was prompt, fast, I am glad I scheduled the appointment online since it was after hours and on a Holiday. I was ready for the storm with a good tire and not have to worry about breaking down and trying to fix a flat tire in the cold and snow. Thank you Brian and Stacy, you Rock! More

The service is good and always get a Call about the The service is good and always get a Call about the problems Expensive service However It was also easy to make appt Everyone is very friendly The service is good and always get a Call about the problems Expensive service However It was also easy to make appt Everyone is very friendly and accomodating More

The manner in which this service center operates is very smooth and professional. From the moment you make your appt to the time you finish, you are treated with great overall service. Starting with suggest smooth and professional. From the moment you make your appt to the time you finish, you are treated with great overall service. Starting with suggested services according to your vehicle's miles and raod wear, all i's are dotted and t's are crossed. This is usually the difference between a breakdown or not on the road! The also keep you in the loop of services that you may want to schedule down the road. All services are explained in a manner that is easy to digest. I often feel more educated about my vehicle after I have visited LV Acura and that says alot about the quality people working for them! In addition, the complimentary wash and wax is nice too! Every time I leave this place I feel like i'm driving a new vehicle! A+ keep up the great work! More

Went in for a scheduled tire replacement....The weekend before the appointment, someone got "sick" in the vehicle. Although it was cleaned before the appointment, the stench remained. I asked about a smell before the appointment, someone got "sick" in the vehicle. Although it was cleaned before the appointment, the stench remained. I asked about a smell remover, and Brian quickly coordinated for the car to be taken to the Vinart Recon center to shampoo the carpets of the affected area. He personally took the vehicle there. That was above and beyond the level of service I expected. Thank you! More

I had been in a week earlier to have oil and filter replaced. At that time I pointed out that the weather stripping on the rear window was coming off. I had to go back because the part needed to be o replaced. At that time I pointed out that the weather stripping on the rear window was coming off. I had to go back because the part needed to be ordered. When I came in, the visit was just for replacing the weather stripping. While in the waiting area, Wayne came in to say he could save me a future trip by completing state inspection while I was there. That was great since I live in Palmerton which is quite a distance from LV Acura. Thanks Wayne! More

The service was done promptly and accurately. Wayne was excellent to work with and explained the service done and check points completely. I would recommend this service department to others and will retur excellent to work with and explained the service done and check points completely. I would recommend this service department to others and will return when possible. More