Lehigh Valley Acura - Service Center

very good service Great service experience. Did the job in a timely fashion at a reasonably price. Good friendly staff, Stacie did an excellent job. Would recommend the Great service experience. Did the job in a timely fashion at a reasonably price. Good friendly staff, Stacie did an excellent job. Would recommend the dealership to myfriends. More

Acura Service Dept. It is my pleasure to write this review. I absolutely love doing business with everyone in the service dept. With a special thank you to both Brian and It is my pleasure to write this review. I absolutely love doing business with everyone in the service dept. With a special thank you to both Brian and Wayne. You gentlemen are awesome and provide excellent customer service. Your always friendly, always joyful, always a pleasure to work with. Thank you so much for all you do! More

Normal maintenance As usual excellent, courteous service. Wait time was minimal with a comfortable waiting area. This was a simple maintenance and PA inspection. It was As usual excellent, courteous service. Wait time was minimal with a comfortable waiting area. This was a simple maintenance and PA inspection. It was done professionally. Wayne asked what I needed to have done and questioned other items I had not asked about. Thank you. More

Considerate service staff We live 40min away from Acura or Lehigh, but still bring our mdx to them for service. This time the visit resulted u repairs that would take 3 hours We live 40min away from Acura or Lehigh, but still bring our mdx to them for service. This time the visit resulted u repairs that would take 3 hours. The staff was so considerate they offered me a loaner to go out to lunch while I waited for my car to be finished. I really appreciated that. The experience we had with the service center for our mdx has encouraged us to continue to bring our mdx and consider also a second Acura vehicle. More

Ongoing Maintenance I try to be diligent about ongoing maintenance on my 2008 Acura MDX that now has 160,000 miles due to long trips that I take for hiking. I usually ge I try to be diligent about ongoing maintenance on my 2008 Acura MDX that now has 160,000 miles due to long trips that I take for hiking. I usually get the oil changed before I get to 20% since I want it to be taken care of before I go. The staff is always very cooperative about fitting me in and the work is always done when they say it will be. Most importantly, the ongoing maintenance has been effective and my car has never let me down. More

Regular maintenance terrific as usual My visit as always was very pleasant with hospitable and efficient service from the group. Wayne was his typical professional and accommodating self, My visit as always was very pleasant with hospitable and efficient service from the group. Wayne was his typical professional and accommodating self, getting me checked in and off with a loaner car to to to another appointment. The time frames given for completion are always very accurate and I recommend them highly for a effective and very pleasant experience. Keep up the great work, John More

Fast and efficient 07 MDX replaced the battery at another location. Battery was still draining and needed a daily jump. Brian DiPasquale told me over the phone it could 07 MDX replaced the battery at another location. Battery was still draining and needed a daily jump. Brian DiPasquale told me over the phone it could be one of two things, 1) Hands Free or 2) compressor relay are probably staying on after the ignition is off. It was the hands free. Fast fix but the F brakes were down to the metal. They caught it in time. They were over booked because of the Thanksgiving rush, but Brian took care of me. Start with them in 2004 and they haven't let me down for new car sales or service. Is it wrong when you want to buy a new car from the Service Manager because you trust him so much? :) More

Key replaced Quick!! I lost my key on a Thursday night...called Lehigh Valley Acura on Friday morning. They were able to have me in that day and replaced my key in less th I lost my key on a Thursday night...called Lehigh Valley Acura on Friday morning. They were able to have me in that day and replaced my key in less than 1 hour. Great work! More

Bad customer service from service dept I called the dealership cause I just bought this car not from them but never the less I called Acura to tell them the problem but here it is my transm I called the dealership cause I just bought this car not from them but never the less I called Acura to tell them the problem but here it is my transmission is during slowly on me because of a defect from manufacturer and there was a recall but they told me the recall expired 5 years ago but I'm the second owner I just got the car 3 months ago so how is that my problem when the defect doesn't start happening till after 109,000 miles and I thought that a recall for them to fix it free of charge is a 10 year thing but recall started in 2004 More