Lehigh Valley Acura - Service Center

Inspection/Check-Up From the time I step foot in the parking lot of LV Acura, I am treated with the utmost professionalism and respect. This morning, as I walked toward From the time I step foot in the parking lot of LV Acura, I am treated with the utmost professionalism and respect. This morning, as I walked toward the service door, a technician made eye contact with me and immediately stopped what he was doing to open the door for me. That set the tone for the entire visit as everyone I came in contact with was kind, courteous and professional. Wayne Kindall, my service advisor, is always a pleasure. He keeps in close contact with me about what service is recommended for my car and is straightforward about costs and necessity of these services. I cannot say enough about Lehigh Valley Acura's service department! More

Friendly, fast service. Had the pleasure of dealing with Wayne Kindall. Wayne gave a detailed explanation of the service needed when I dropped off the car. Since I was wait Had the pleasure of dealing with Wayne Kindall. Wayne gave a detailed explanation of the service needed when I dropped off the car. Since I was waiting for the car, then on to a meeting at work, I needed an estimate of the time it would take to complete the work. Wayne estimated the car would be ready by 9 am. My washed car was ready by 8:59 with everything completed as quoted. Excellent service. More

3's a charm and so will the 4th and 5th and We have now purchased 3 vehicles (2010 TSX, 2012 MDX, and 2014 TL) from LHV Acura. The sales team is awesome as is the finance team. I never got the r We have now purchased 3 vehicles (2010 TSX, 2012 MDX, and 2014 TL) from LHV Acura. The sales team is awesome as is the finance team. I never got the run around on price or trying to be upsold, just straight forward to and to the point. In fact the last car the deal was so smooth that I left the same day within an hour with the car (fully detailed I might add) Since it was after hours there was a few things that needed to be done the next day and the sale person drove to my wife so we did not have to come all the way back out. I should point out I have to drive 45 minutes to get there and there is another Acura dealer 15 minutes away in Reading.... but because of the service and ease of making a deal I will be back for a new TLX in a few months! More

Service beyond the call of duty A faulty Bluetooth kept me returning to Acura service. The determination to solve the dilemma was relentless. I was kept in the loop throughout the A faulty Bluetooth kept me returning to Acura service. The determination to solve the dilemma was relentless. I was kept in the loop throughout the multiple visit service process. Rex assured me that nothing less than perfection would be an acceptable resolution for my misbehaving Bluetooth. On two occasions arrangements were made to pick up my vehicle at my place of employment or my home, the later leaving me with a loaner car (an unexpected treat). As my schedule was busy, every effort was made to accommodate me. The outcome was a fully replaced system by which I now have operational Bluetooth in my RDX. I have and have always had confidence in Acura service. I tell everyone I know about the pleasant, easy to work with service staff. My cars have always been returned to me washed, sometimes waxed, and service fully explained in every detail. The Acura vehicles are great cars, but it is the service that keeps me an Acura customer. More

Fantastic dealership, fantastic people, fantastic results. Had the pleasure of of dealing with Wayne Kindall, Acura Service Advisor. Wayne understood my time constraints and surpassed my needs and expectation Had the pleasure of of dealing with Wayne Kindall, Acura Service Advisor. Wayne understood my time constraints and surpassed my needs and expectations. The VINART line of dealerships, as a whole, is truly exceptional. Customer for life. More

Another quality service appointment I recently brought my 2004 MDX to the service department Lehigh Valley Acura for its second 105,000 miles service. I purchased the vehicle new from Le I recently brought my 2004 MDX to the service department Lehigh Valley Acura for its second 105,000 miles service. I purchased the vehicle new from Lehigh Valley Acura in 2004 and it now has 210,000 miles on it with zero major repairs. I have always received exceptional service at Lehigh Valley. This is the reason that I travel 3 hours to bring my MDX to Lehigh Valley for all of its scheduled maintenance. There are many other Acura dealers closer to my home in NY but I continue to travel to Lehigh Valley because they have always treated me honestly and fairly. I'm hoping to get another 100K out of the MDX. More

Great service - very accomodating I have a 2008 Acura TL that was having engine issues. It finally let me down on the way to work. I was able to limp home with the vehicle and immedi I have a 2008 Acura TL that was having engine issues. It finally let me down on the way to work. I was able to limp home with the vehicle and immediately called Wayne Kindall - my service advisor. Wayne was very accommodating - I was able to bring the car in for emergency service and while there had major engine maintenance done (timing belt). Wayne arranged for me to have a loaner car (brand new TLX !!!) while mine was in the shop. The LV Acura service folks worked on the car late into the evening and I had it back the next morning. To top it off - Wayne found that I was part of special program that entitled me to a 15% discount off of the total bill. Thanks to Wayne's diligence I saved around $267!!!! I would recommend the Service and Maintenance folks at LV Acura to anyone looking for great service at reasonable dealership prices. More

First Class Service I took my RDX in for state inspection and emissons. When I arrived for my appointment Jason Rose came out and opened the door for me. He went over eve I took my RDX in for state inspection and emissons. When I arrived for my appointment Jason Rose came out and opened the door for me. He went over everything thouroughly. While choosing to wait for my car, Rez Weaver took time out to sit in the waiting area to chit chat. Not to mention, the complimentary coffee and bagel bar. I felt like my business mattered! Thank you to the service team at ACURA for the royal treatment! More

Very Good Experience This was my first time at this dealership and to be honest it was a very good experience. Took care of all my concerns and questions I had related to This was my first time at this dealership and to be honest it was a very good experience. Took care of all my concerns and questions I had related to my 2010 Acura TL SH-AWD. Staff was very professional and polite. Thanks Lehigh Vally Acura, you guys will be seeing more of me in the future. More

ACURA RDX SERVICE WE HAD A GREAT EXPERIENCE WITH SERVICE & SERVICE ADVISOR WAYNE KINDALL. HE TOOK CARE OF ALL OF OUR NEEDS. WE WILL DEFINITELY USE THEM AGAIN. WE HAD A GREAT EXPERIENCE WITH SERVICE & SERVICE ADVISOR WAYNE KINDALL. HE TOOK CARE OF ALL OF OUR NEEDS. WE WILL DEFINITELY USE THEM AGAIN. More