571 Reviews of Lehigh Valley Acura - Service Center
perfect as always always most pleasant to deal with. service completed quickly with never a bring back for uncompleted issues. just purchased 5th new car from this deal always most pleasant to deal with. service completed quickly with never a bring back for uncompleted issues. just purchased 5th new car from this dealer. great service is primary reason why. More
Continued Excellent Service I bought the Acura MDX in 2010 from LV Acura and they have been the sole servicer of the vehicle. Wayne Kindall has been taking care of my wife in man I bought the Acura MDX in 2010 from LV Acura and they have been the sole servicer of the vehicle. Wayne Kindall has been taking care of my wife in managing all servicing of the vehicle. Wayne is outstanding - he is a pleasure to work with, he knows the vehicle very well, his first focus is always on the customer's experience and quality of service, and the service department's integrity is apparent and consistent. I have been a customer of Vinart for 11 years, and also own 2 vehicles from LV Hyundai. I'm looking to trade-up to a new certified pre-owned MDX soon. It's a terrific vehicle and the service department embodies service excellence. Thank you to Jennifer Hilbert, Rex Weaver, Wayne Kindall and their team. More
Dishonest? Went to have the oil changed. Had a coupon the dealership had sent me. They told me they applied the coupon, but never did. When I asked them about Went to have the oil changed. Had a coupon the dealership had sent me. They told me they applied the coupon, but never did. When I asked them about it they said they'd credit me towards my next visit. I asked to have the difference credited back to my credit card instead. They said they would, but never did. More
Above and beyond The dealership is clean and has all the modern conveniences of home; wi-fi, complimentary coffee and breakfast/treats. I took my car in for a routine The dealership is clean and has all the modern conveniences of home; wi-fi, complimentary coffee and breakfast/treats. I took my car in for a routine service/inspection. The staff was extremely pleasant and proactively addressed any potential concern that may have arisen upon check-in. I was also greeted by the service manager who took the time to check on my needs and to update me on my service progress. The car was returned to me earlier than expected and cleaned inside and out. More
Very Friendly and quick Moved into the area from out of state and needed the inspection/emissions test completed. They scheduled me quickly and performed the service within Moved into the area from out of state and needed the inspection/emissions test completed. They scheduled me quickly and performed the service within an hour. They are on the higher price end for this work. However, they did not come up with any phony additional service. Their Wifi is a bit weak, generally well below DSL speed. However, fine for email. More
Great Maintenance Department Personalized service when you get a call to remind you that your yearly inspection is coming up and you get scheduled right in. The staff is always co Personalized service when you get a call to remind you that your yearly inspection is coming up and you get scheduled right in. The staff is always courteous and friendly. More
Consistently Great Service Vinart has been a consistently great shop to take my TL for all minor and major services. I bought my 2008 TL at Acura of Ocean in NJ, and the only t Vinart has been a consistently great shop to take my TL for all minor and major services. I bought my 2008 TL at Acura of Ocean in NJ, and the only thing I get done their is the free oil change...I just don't feel comfortable there. Vinart shoots it to you straight and I appreciate that...and I'm always appreciative that Wayne finds a coupon for me. More
Another great service visit Our mdx needed. A timing belt service and additional services. The service department ensured we had a loaner and accommodated our work schedule. Our mdx needed. A timing belt service and additional services. The service department ensured we had a loaner and accommodated our work schedule. Always a great for there and. Never feel like other dealerships that make you feel you get charged extra for just what you drive. I would never buy a vehicle from a dealership which had a poor service department. More
Great dealership for everything. I purchased a new 2012 Acura TL through Bill Cossman who over the past years has turned out to be a wonderful friend. Every time I would stop for serv I purchased a new 2012 Acura TL through Bill Cossman who over the past years has turned out to be a wonderful friend. Every time I would stop for service he is always so friendly along with Wayne from the service department. Both are always asking if myself and the car are ok. They are truly concerned about the well being of their clients and also their cars. An absolutely great place to have your car serviced. More
Great service! Great service. Took my car in for oil change and 15,000 mile check, The car also needed a new battery and I was still out of there in less than an ho Great service. Took my car in for oil change and 15,000 mile check, The car also needed a new battery and I was still out of there in less than an hour. Staff friendly and informative, More