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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

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November 04, 2014

I have been going to this dealership since 1989. My family and I have bought 3 cars here. Two 1989 Acura Interga's and One Acura CL 2001. We have enjoyed each time we went. But my two Acura Interg More

by DasPferd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale
October 18, 2014

Outstanding Service I have been taking my two vehicles to Lehigh Valley Acura for more than five years. Brian DiPasquale has a great team and they all work together to p More

by Mbarrovecchio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale, Wayne Kendall
October 13, 2014

Great experience yet again!! I called in the morning to schedule an appointment to get my car inspected. I was pleasantly surprised that they could fit me in at 2:30 that same af More

by elstrowger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale
October 11, 2014

Another Great Service Experience-True Professionals I may live in New York, but I purchased and recently had my 2012 Acura MDX serviced at Lehigh Valley Acura and once again it was a smooth and professi More

by RichK2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ward Kindall
September 18, 2014

Work is good. Communication is average. I bring three cars to this service station for all of my maintenance and the work that I have had done is definitely satisfactory. There does seem to More

by Shawn Hazlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
Sep 18, 2014 -

Lehigh Valley Acura responded

Hi Shawn - thank you for taking the time to write your review. We really appreciate your feedback and your patronage. Please accept our sincerest apologies for the lack of communication on our part during your last visit. We will be reviewing this issue with our entire team to prevent such occurrences from happening in the future as much as possible. We really appreciate your business and we are extremely grateful to have you as a customer. If I can ever be of assistance, please do not hesitate to contact me personally. Sincerely - Andrew Wright, Vice President, 610-967-6500

August 11, 2014

Good, but a bit slow I did not have an appt, but just stopped for an oil change. They also did a tire rotation since it had been a while. It took an hour and a half, which More

by ntrabenold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Azzaro
July 15, 2014

Overall very good I am pleased at the service here. Most of the advisers try hard to make it right the first time without difficulty. I will continue to use the servi More

by TSEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Wayne, Brian
July 08, 2014

Great Service I have been going to this dealership since I bought my MDX in 2001. Always great service! Recently had a weird leak in the car and they took the time More

by barbara.craigmcguire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren and Stacey
July 03, 2014

Service I just took my car in for an inspection and an oil change. Jason was very helpful and understanding about having my car serviced in a timely manner. I More

by sm49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Rose
June 06, 2014

Perfect as it always is Service is just as the title suggests. Always just perfect. I will hopefully purchase my 5th car from this dealer in a very short time. More

by npearl2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
stacy azzaro
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