548 Reviews of Lehigh Valley Acura - Service Center
I have been going to this dealership since 1989. My family and I have bought 3 cars here. Two 1989 Acura Interga's and One Acura CL 2001. We have enjoyed each time we went. But my two Acura Interg My family and I have bought 3 cars here. Two 1989 Acura Interga's and One Acura CL 2001. We have enjoyed each time we went. But my two Acura Interga's are now in the junk yard. My Acura CL is geeting old and I am looking for a new car but I like 2 door cars and Acura doesn't have one so I will be leaving this family soon. I don't want to leave I like the people here Brian is the person I deal with in the service department and only him since one of the others I have had problems with. I had my Acura in for a rebuilt transmission since they don't have new ones for a 2001 CL 68,000+ and the transmission goes. :-( But Brian seems to have fixed the problem. Here's hopping that I have many more miles in my CL. More
Outstanding Service I have been taking my two vehicles to Lehigh Valley Acura for more than five years. Brian DiPasquale has a great team and they all work together to p I have been taking my two vehicles to Lehigh Valley Acura for more than five years. Brian DiPasquale has a great team and they all work together to provide outstanding service every time. The Service Team goes out of their way to make me feel comfortable and the work is always done on time and it is done right the first time. Brian has earned my trust during his tenure as Service Manager and I know that he, Wayne Kendall and the rest of his team will do the right thing for me and my vehicles. I would recommend Lehigh Valley Acura to anyone who is serious about getting the most out of their vehicles! More
Great experience yet again!! I called in the morning to schedule an appointment to get my car inspected. I was pleasantly surprised that they could fit me in at 2:30 that same af I called in the morning to schedule an appointment to get my car inspected. I was pleasantly surprised that they could fit me in at 2:30 that same afternoon. I arrived and was greeted promptly by the service manager, he explained what was being done very thoroughly and even inquired about the past services that had been performed on my car. I was advised that the state and emissions inspection would take roughly 1 to 1 1/2 hours. About an hour later, I was heading out the door with a smile. Each service specialist i spoke with was courteous, friendly, and eager to make sure that my experience was positive. I have never had a bad experience at Lehigh Valley Acura. The only 4 I gave was for prices, dealer costs are always going to be more than service done outside of the dealership, but you can't beat the quality of the work for the price. Great job again! More
Another Great Service Experience-True Professionals I may live in New York, but I purchased and recently had my 2012 Acura MDX serviced at Lehigh Valley Acura and once again it was a smooth and professi I may live in New York, but I purchased and recently had my 2012 Acura MDX serviced at Lehigh Valley Acura and once again it was a smooth and professional experience. Thanks again to Ward Kindall and his constant focus on keeping you informed, as well as Brian DiPasquale for managing a great group of professional service team members. This dealership stands out from its peers. More
Work is good. Communication is average. I bring three cars to this service station for all of my maintenance and the work that I have had done is definitely satisfactory. There does seem to I bring three cars to this service station for all of my maintenance and the work that I have had done is definitely satisfactory. There does seem to be an issue with communication. It is can sometimes be tough to get through to one of the service reps if you have a during the day. More
Good, but a bit slow I did not have an appt, but just stopped for an oil change. They also did a tire rotation since it had been a while. It took an hour and a half, which I did not have an appt, but just stopped for an oil change. They also did a tire rotation since it had been a while. It took an hour and a half, which I thought was was a little long. Otherwise, no complaints More
Overall very good I am pleased at the service here. Most of the advisers try hard to make it right the first time without difficulty. I will continue to use the servi I am pleased at the service here. Most of the advisers try hard to make it right the first time without difficulty. I will continue to use the service and do recommend LV Acura. The best service from any dealer that I have ever used. Jason Rose does show a genuine concern for the customer. More
Great Service I have been going to this dealership since I bought my MDX in 2001. Always great service! Recently had a weird leak in the car and they took the time I have been going to this dealership since I bought my MDX in 2001. Always great service! Recently had a weird leak in the car and they took the time to find and repair it. The cost was under what I expected. The Service Manager, Brian DiPasquale is friendly and knowledgeable and always does whatever he can to make the service experience a great one. I would highly recommend them. More
Service I just took my car in for an inspection and an oil change. Jason was very helpful and understanding about having my car serviced in a timely manner. I I just took my car in for an inspection and an oil change. Jason was very helpful and understanding about having my car serviced in a timely manner. I highly recommend this service department! More
Perfect as it always is Service is just as the title suggests. Always just perfect. I will hopefully purchase my 5th car from this dealer in a very short time. Service is just as the title suggests. Always just perfect. I will hopefully purchase my 5th car from this dealer in a very short time. More