548 Reviews of Lehigh Valley Acura - Service Center
Fantastic dealership, fantastic people, fantastic results. Had the pleasure of of dealing with Wayne Kindall, Acura Service Advisor. Wayne understood my time constraints and surpassed my needs and expectation Had the pleasure of of dealing with Wayne Kindall, Acura Service Advisor. Wayne understood my time constraints and surpassed my needs and expectations. The VINART line of dealerships, as a whole, is truly exceptional. Customer for life. More
Great service - very accomodating I have a 2008 Acura TL that was having engine issues. It finally let me down on the way to work. I was able to limp home with the vehicle and immedi I have a 2008 Acura TL that was having engine issues. It finally let me down on the way to work. I was able to limp home with the vehicle and immediately called Wayne Kindall - my service advisor. Wayne was very accommodating - I was able to bring the car in for emergency service and while there had major engine maintenance done (timing belt). Wayne arranged for me to have a loaner car (brand new TLX !!!) while mine was in the shop. The LV Acura service folks worked on the car late into the evening and I had it back the next morning. To top it off - Wayne found that I was part of special program that entitled me to a 15% discount off of the total bill. Thanks to Wayne's diligence I saved around $267!!!! I would recommend the Service and Maintenance folks at LV Acura to anyone looking for great service at reasonable dealership prices. More
Another quality service appointment I recently brought my 2004 MDX to the service department Lehigh Valley Acura for its second 105,000 miles service. I purchased the vehicle new from Le I recently brought my 2004 MDX to the service department Lehigh Valley Acura for its second 105,000 miles service. I purchased the vehicle new from Lehigh Valley Acura in 2004 and it now has 210,000 miles on it with zero major repairs. I have always received exceptional service at Lehigh Valley. This is the reason that I travel 3 hours to bring my MDX to Lehigh Valley for all of its scheduled maintenance. There are many other Acura dealers closer to my home in NY but I continue to travel to Lehigh Valley because they have always treated me honestly and fairly. I'm hoping to get another 100K out of the MDX. More
Very Good Experience This was my first time at this dealership and to be honest it was a very good experience. Took care of all my concerns and questions I had related to This was my first time at this dealership and to be honest it was a very good experience. Took care of all my concerns and questions I had related to my 2010 Acura TL SH-AWD. Staff was very professional and polite. Thanks Lehigh Vally Acura, you guys will be seeing more of me in the future. More
First Class Service I took my RDX in for state inspection and emissons. When I arrived for my appointment Jason Rose came out and opened the door for me. He went over eve I took my RDX in for state inspection and emissons. When I arrived for my appointment Jason Rose came out and opened the door for me. He went over everything thouroughly. While choosing to wait for my car, Rez Weaver took time out to sit in the waiting area to chit chat. Not to mention, the complimentary coffee and bagel bar. I felt like my business mattered! Thank you to the service team at ACURA for the royal treatment! More
ACURA RDX SERVICE WE HAD A GREAT EXPERIENCE WITH SERVICE & SERVICE ADVISOR WAYNE KINDALL. HE TOOK CARE OF ALL OF OUR NEEDS. WE WILL DEFINITELY USE THEM AGAIN. WE HAD A GREAT EXPERIENCE WITH SERVICE & SERVICE ADVISOR WAYNE KINDALL. HE TOOK CARE OF ALL OF OUR NEEDS. WE WILL DEFINITELY USE THEM AGAIN. More
Great complimentary car wash I was there for oil change and they test my battery and was under performing so they replace it for me and did really good job for washing and applyin I was there for oil change and they test my battery and was under performing so they replace it for me and did really good job for washing and applying wax n armor all on my car for free. Very shiny! More
perfect as always always most pleasant to deal with. service completed quickly with never a bring back for uncompleted issues. just purchased 5th new car from this deal always most pleasant to deal with. service completed quickly with never a bring back for uncompleted issues. just purchased 5th new car from this dealer. great service is primary reason why. More
Continued Excellent Service I bought the Acura MDX in 2010 from LV Acura and they have been the sole servicer of the vehicle. Wayne Kindall has been taking care of my wife in man I bought the Acura MDX in 2010 from LV Acura and they have been the sole servicer of the vehicle. Wayne Kindall has been taking care of my wife in managing all servicing of the vehicle. Wayne is outstanding - he is a pleasure to work with, he knows the vehicle very well, his first focus is always on the customer's experience and quality of service, and the service department's integrity is apparent and consistent. I have been a customer of Vinart for 11 years, and also own 2 vehicles from LV Hyundai. I'm looking to trade-up to a new certified pre-owned MDX soon. It's a terrific vehicle and the service department embodies service excellence. Thank you to Jennifer Hilbert, Rex Weaver, Wayne Kindall and their team. More
Dishonest? Went to have the oil changed. Had a coupon the dealership had sent me. They told me they applied the coupon, but never did. When I asked them about Went to have the oil changed. Had a coupon the dealership had sent me. They told me they applied the coupon, but never did. When I asked them about it they said they'd credit me towards my next visit. I asked to have the difference credited back to my credit card instead. They said they would, but never did. More