548 Reviews of Lehigh Valley Acura - Service Center
i've never had a bad day at Lehigh Valley Acura One of the best service departments I've ever dealt with. Great explanations of all service required. Friendly, courteous agents. Very clean service a One of the best service departments I've ever dealt with. Great explanations of all service required. Friendly, courteous agents. Very clean service area and sales floor. More
Excellent Service Again Lehigh Valley Acura has always provided excellent servicing of my Acura automobiles. I've been a customer since 2007 and have owned 2 MDX's and 2 RDX Lehigh Valley Acura has always provided excellent servicing of my Acura automobiles. I've been a customer since 2007 and have owned 2 MDX's and 2 RDX's all which have been serviced at LVA. I find the work is done right the first time and the service staff is always very knowledgeable and friendly. That's why I keep on coming back. More
Wonderful Service I have been taking my car to the Acura Service Department for 4 years now and I could not be happier with the service they provide. I have worked with I have been taking my car to the Acura Service Department for 4 years now and I could not be happier with the service they provide. I have worked with Wayne and he has always been so professional and through while still bringing a personal touch to the experience. I always walk out of there feeling confident in the service I received as well as like I am the most valuable customer they have. I will continue to take my car here for years to come. More
great service all work that was required was explained. waiting room is clean and comfortable thus waiting while work is done is always pleasant. coffee and ba all work that was required was explained. waiting room is clean and comfortable thus waiting while work is done is always pleasant. coffee and bagels is a very nice touch. More
Acura Service My most recent experience with Lehigh Valley Acura Service was excellent. The service employees were congenial as well as courteous while accommodati My most recent experience with Lehigh Valley Acura Service was excellent. The service employees were congenial as well as courteous while accommodating my needs to have the work completed on my vehicle. More
Always a good experience I always take my Acyra to Lehigh Valley Acura, I purchased my 2 Acura's here and I always have them do my services. M I always take my Acyra to Lehigh Valley Acura, I purchased my 2 Acura's here and I always have them do my services. M More
Inspection/Check-Up From the time I step foot in the parking lot of LV Acura, I am treated with the utmost professionalism and respect. This morning, as I walked toward From the time I step foot in the parking lot of LV Acura, I am treated with the utmost professionalism and respect. This morning, as I walked toward the service door, a technician made eye contact with me and immediately stopped what he was doing to open the door for me. That set the tone for the entire visit as everyone I came in contact with was kind, courteous and professional. Wayne Kindall, my service advisor, is always a pleasure. He keeps in close contact with me about what service is recommended for my car and is straightforward about costs and necessity of these services. I cannot say enough about Lehigh Valley Acura's service department! More
Friendly, fast service. Had the pleasure of dealing with Wayne Kindall. Wayne gave a detailed explanation of the service needed when I dropped off the car. Since I was wait Had the pleasure of dealing with Wayne Kindall. Wayne gave a detailed explanation of the service needed when I dropped off the car. Since I was waiting for the car, then on to a meeting at work, I needed an estimate of the time it would take to complete the work. Wayne estimated the car would be ready by 9 am. My washed car was ready by 8:59 with everything completed as quoted. Excellent service. More
Service beyond the call of duty A faulty Bluetooth kept me returning to Acura service. The determination to solve the dilemma was relentless. I was kept in the loop throughout the A faulty Bluetooth kept me returning to Acura service. The determination to solve the dilemma was relentless. I was kept in the loop throughout the multiple visit service process. Rex assured me that nothing less than perfection would be an acceptable resolution for my misbehaving Bluetooth. On two occasions arrangements were made to pick up my vehicle at my place of employment or my home, the later leaving me with a loaner car (an unexpected treat). As my schedule was busy, every effort was made to accommodate me. The outcome was a fully replaced system by which I now have operational Bluetooth in my RDX. I have and have always had confidence in Acura service. I tell everyone I know about the pleasant, easy to work with service staff. My cars have always been returned to me washed, sometimes waxed, and service fully explained in every detail. The Acura vehicles are great cars, but it is the service that keeps me an Acura customer. More
3's a charm and so will the 4th and 5th and We have now purchased 3 vehicles (2010 TSX, 2012 MDX, and 2014 TL) from LHV Acura. The sales team is awesome as is the finance team. I never got the r We have now purchased 3 vehicles (2010 TSX, 2012 MDX, and 2014 TL) from LHV Acura. The sales team is awesome as is the finance team. I never got the run around on price or trying to be upsold, just straight forward to and to the point. In fact the last car the deal was so smooth that I left the same day within an hour with the car (fully detailed I might add) Since it was after hours there was a few things that needed to be done the next day and the sale person drove to my wife so we did not have to come all the way back out. I should point out I have to drive 45 minutes to get there and there is another Acura dealer 15 minutes away in Reading.... but because of the service and ease of making a deal I will be back for a new TLX in a few months! More