Lehigh Valley Acura - Service Center

General service By far the best service experience I've ever had with a dealership. Great service and good prices from a team that is committed to your satisfaction. By far the best service experience I've ever had with a dealership. Great service and good prices from a team that is committed to your satisfaction. I highly recommend them and will continue to get my car serviced by them. More

problem with battery AAA installed a new battery and the cable needed to be replaced which the AAA technican couldn'd do and i called Rex and he was able to fit me in AAA installed a new battery and the cable needed to be replaced which the AAA technican couldn'd do and i called Rex and he was able to fit me in More

Always a gods experience Very nice people. Polite courteous and informative they always run on time and their work is great I plan on buying another car there in the near f Very nice people. Polite courteous and informative they always run on time and their work is great I plan on buying another car there in the near future I love the courtesy car wash and vacuuming they do It is worth the trip More

Service Department I own a 2014 MDX. Nice vehicle but there have been some normal warranty items and the regular oil changes, tire rotation, XX,XXX mile services, etc. I own a 2014 MDX. Nice vehicle but there have been some normal warranty items and the regular oil changes, tire rotation, XX,XXX mile services, etc. I work with Wayne and with Jason in the Service Dept. Both are solid professionals and truly want to deliver high levels of customer satisfaction. I work with Jason most of the time. I give him 5+ Stars... He is really timely, a great communicator, and seems to work very hard with his techs to address issues. Their pricing is "dealer level pricing" but I think they work hard to keep costs down and earn your long term business. I plan to take my MDX to LV Acura for my next set of tires. Jason is working with me on two All Weather options. More

Excellent Service Dept! I have been an MDX owner for about 3 years. The service staff at LV Acura is second to none! I have had experiences with Wayne Kindall, Stacy Haines, I have been an MDX owner for about 3 years. The service staff at LV Acura is second to none! I have had experiences with Wayne Kindall, Stacy Haines, and Jason Rose and they are all very knowledgeable and thoroughly explain the services available and suggested. They are not pushy and if you put services off they simply add reminders for your next visit which is very important for the driver's safety! Whether you are going in for routine work or something a bit more involved they often answer my questions before I can ask them. They are also very communicative and personable through email. I do not feel like a number, I feel like a valued customer! This is a tribute to the hard work and quality customer service at LV Acura! More

service price Jim is a very nice person. But the price of service is very expensive. Wish have more discount for old customer. Then will go to service more often. Jim is a very nice person. But the price of service is very expensive. Wish have more discount for old customer. Then will go to service more often. More

Always great Jason pleasant and always is on top of my car and when it will be done and total cost I enjoy dealing with everyone at this dealership Jason pleasant and always is on top of my car and when it will be done and total cost I enjoy dealing with everyone at this dealership More

Fantastic Service and Communication!!! I took my company's 2007 Acura MDX in for service. This car is a shared corporate vehicle and I knew it needed work. I called and scheduled the appo I took my company's 2007 Acura MDX in for service. This car is a shared corporate vehicle and I knew it needed work. I called and scheduled the appointment for a laundry list of routine repairs. I arrived at the dealer and was greeted by Wayne and Rex. They were extremely friendly...especially for 7 am! Wayne called me in about an hour or so to let me know the vehicle needed a few more things, which with the way this car is driven I wasn't surprised. The one thing that Wayne did that I was very pleased with and wish more dealers did was even though the car was not going to be done the same day, he called me at the end of the day and gave me an update on how things were going and when he thought it would be complete. I went back the next day to pick up the car and it drives like a dream. We as a company are very pleased with the work done by Lehigh Valley Acura. We appreciate the exceptional work and fantastic customer service! We look forward to doing business together in the future. More

Service New car and they already found something wrong with it. Thought acura were better than other makers but I was wrong. Also found out that my car was a New car and they already found something wrong with it. Thought acura were better than other makers but I was wrong. Also found out that my car was a demo. Didn't know that More

Great service I took my 2012 Acura TL in for inspection, oil change and four new tires. I had priced the tires around and they were competitively priced and include I took my 2012 Acura TL in for inspection, oil change and four new tires. I had priced the tires around and they were competitively priced and included free wheel alignment. The service reps are always courteous and helpful. I appreciate the complimentary car wash and vac. And the free coffee and bagels make the wait a pleasure! More