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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
575 Reviews

575 Reviews of Lehigh Valley Acura - Service Center

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July 17, 2016

Great Express Service Drove in over my lunch break to see if I could get an oil and filter change...they took my car immediately and wrapped up the service in 45 minutes. More

by Eric in Center Valley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget the name of the service rep, but he is a young guy and very personable
July 16, 2016

Recall Coordination Excellent customer service. Quick and efficient.Lehigh Valley Acura service organization handled the situation exceptionally well. Returned car was no More

by Dariusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Any
July 12, 2016

Recall Coordination With the huge number of affected vehicles included in the Takata Air Bag Recall. I felt that Lehigh Valley Acura service organization handled the sit More

by yezersk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Copek and Wayne Kindall
July 08, 2016

Fantastic customer service Customer service, especially by customer service, especially bye Jim or James. They took excellent care of my car, went above and beyond the standar More

by MPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim or James.
July 04, 2016

wonderful experience I was very happy at the service and the friendly staff, also the flexibility of picking up my car. I also like that they offer specials and send me c More

by marie03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
thanks Rex and Jim!
July 02, 2016

Great servos as always. Wayne does a very through job They do great job, very professional. I would not go anywhere else. I was out of town in NJ and went to another Acura dealership the serve was very p More

by Dennisj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Kindell
June 18, 2016

Service Customer service was great ... Over priced for the service I had done . My B1 service light was on I did the oil change and filter myself and it basic More

by Sam&Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
June 17, 2016

Great service! I have been coming to the dealer for some time with my Acura and always have a great experience. Last time met Rex and can not say enough about his gr More

by MartaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Weaver
June 13, 2016

Service appointment Was very impressed. With the newly remodeled waiting room. Also with the fast and friendly service. Was there for a state inspection and oil change , More

by Kathyl Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2016

Excellent on time service Service visit . Everything was done on time , done well and at a fair price. Jim was very helpful and clearly described the service items and choices More

by Retired guy
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in service
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