575 Reviews of Lehigh Valley Acura - Service Center
Great Express Service Drove in over my lunch break to see if I could get an oil and filter change...they took my car immediately and wrapped up the service in 45 minutes. Drove in over my lunch break to see if I could get an oil and filter change...they took my car immediately and wrapped up the service in 45 minutes. I was very impressed, and the complimentary car wash is alway appreciated. More
Recall Coordination Excellent customer service. Quick and efficient.Lehigh Valley Acura service organization handled the situation exceptionally well. Returned car was no Excellent customer service. Quick and efficient.Lehigh Valley Acura service organization handled the situation exceptionally well. Returned car was not only fixed but also washed. More
Recall Coordination With the huge number of affected vehicles included in the Takata Air Bag Recall. I felt that Lehigh Valley Acura service organization handled the sit With the huge number of affected vehicles included in the Takata Air Bag Recall. I felt that Lehigh Valley Acura service organization handled the situation exceptionally well. Although without my ILX for three months the replacement process was fair and the providing of the rental car was beyond what other manufacturers did. More
Fantastic customer service Customer service, especially by customer service, especially bye Jim or James. They took excellent care of my car, went above and beyond the standar Customer service, especially by customer service, especially bye Jim or James. They took excellent care of my car, went above and beyond the standard effort, and made everything happen in a timely fashion. Returned my car to me cleaned and detailed and looking fantastic as well as repaired. He is a great asset to your customer service repair center. More
wonderful experience I was very happy at the service and the friendly staff, also the flexibility of picking up my car. I also like that they offer specials and send me c I was very happy at the service and the friendly staff, also the flexibility of picking up my car. I also like that they offer specials and send me coupons to help keep my maintained. Thanks so much for another pleasant experience! More
Great servos as always. Wayne does a very through job They do great job, very professional. I would not go anywhere else. I was out of town in NJ and went to another Acura dealership the serve was very p They do great job, very professional. I would not go anywhere else. I was out of town in NJ and went to another Acura dealership the serve was very poor compare to Lehigh Balley Acura. Wayne is a pleasure to deal with More
Service Customer service was great ... Over priced for the service I had done . My B1 service light was on I did the oil change and filter myself and it basic Customer service was great ... Over priced for the service I had done . My B1 service light was on I did the oil change and filter myself and it basically came out to the same price for them to just do the tire rotation and check the fluids, brakes and battery life... and my fluids were said to be checked and filled but my coolant was low so I had to go and ask them to fill the coolant smhh... It just made me double guess if they actually checked all the items they were suppose to.. By the way the coolant was checked off as filled on the inspection sheet ! More
Great service! I have been coming to the dealer for some time with my Acura and always have a great experience. Last time met Rex and can not say enough about his gr I have been coming to the dealer for some time with my Acura and always have a great experience. Last time met Rex and can not say enough about his great attitude and professional approach to the customer. Service was quick I was involved in decision making in regards to what needs to be done with my vehicle. Great looking new office and waiting room. Thanks, Marta More
Service appointment Was very impressed. With the newly remodeled waiting room. Also with the fast and friendly service. Was there for a state inspection and oil change , Was very impressed. With the newly remodeled waiting room. Also with the fast and friendly service. Was there for a state inspection and oil change , wash very please that they washed and vaccumed car when service was completed More
Excellent on time service Service visit . Everything was done on time , done well and at a fair price. Jim was very helpful and clearly described the service items and choices Service visit . Everything was done on time , done well and at a fair price. Jim was very helpful and clearly described the service items and choices for today's visit. More