Lehigh Valley Acura - Service Center

Outstanding All around superb service. All of the employees that I dealt with were excellent. I always feel that I am treated well and they take great care in pro All around superb service. All of the employees that I dealt with were excellent. I always feel that I am treated well and they take great care in providing quality services. More

Excellent service Took care of our airbag problem by allowing us to use a rental car while waiting for the part to come in. Very nice service staff. Took care of our airbag problem by allowing us to use a rental car while waiting for the part to come in. Very nice service staff. More

Worked with me. I always have good experiences with this dealership. They go above and beyond and are always mindful of my time. Rex provided me with advice and in I always have good experiences with this dealership. They go above and beyond and are always mindful of my time. Rex provided me with advice and information for the best payment options. More

Airbag recall Although the situation with waiting for the part was extremely frustrating, the dealership did everything they could to help during the situation. Although the situation with waiting for the part was extremely frustrating, the dealership did everything they could to help during the situation. They promptly him at the service as soon as they had the part. More

Awesome service Jim from Lehigh Valley Acura's service department was SUPER helpful, informative and friendly making sure my vehicle was prepared in a timely manner a Jim from Lehigh Valley Acura's service department was SUPER helpful, informative and friendly making sure my vehicle was prepared in a timely manner and took time to address my questions and concerns. He even personally double and triple checked things for my own peace of mind! I highly recommend this dealership -- can't say enough. Everyone I have worked with or bumped into here has shown amazing customer service. THANK YOU! More

Great service department I bought my first Acura in 2005. I have been using this dealership since then. I ouch asked my 2nd Acura in 2012 and I'm still using the service depa I bought my first Acura in 2005. I have been using this dealership since then. I ouch asked my 2nd Acura in 2012 and I'm still using the service department. More

always a good experience I have just experienced another good service experience at LV Acura! Wayne assisted me in scheduling and handling the service appointment with great I have just experienced another good service experience at LV Acura! Wayne assisted me in scheduling and handling the service appointment with great care. I trust the service department at LV Acura because I have had 8 successful years dealing with them. I love my Acura and would not trust anyone else to service this vehicle. Thank you! More

Inspection plus It was time for my car's annual inspection. The Acura service was outstanding. They also handled the airbag recall at the same time, saving me from It was time for my car's annual inspection. The Acura service was outstanding. They also handled the airbag recall at the same time, saving me from another appointment. More

Major repair made easy My MDX required a major engine rebuild - it was a big job. The service department made it look easy. Scheduling the repair, coordination of a loaner c My MDX required a major engine rebuild - it was a big job. The service department made it look easy. Scheduling the repair, coordination of a loaner car, communications during the repair and at the completion of the project were all spot on. It was an exceptional experience. More

Air Bag Recall In the 13 years that I have owned Acuras, Lehigh Valley Acura Service has always been exceptional service. Coordinating the Takata airbag recall was n In the 13 years that I have owned Acuras, Lehigh Valley Acura Service has always been exceptional service. Coordinating the Takata airbag recall was no different. From securing a rental car, to fixing the recall, and also coordinating other service due (inspection, oil change, tire rotation, wiper blades, etc.), the entire process was stress free. I dealt with Rex and Jim on this service, but I have also dealt with Wayne at other times. All are very professional, very personable, very knowledgeable, and genuinely want to help their customers. I never hesitate to recommend this Acura dealer and their service department. More