Lehigh Valley Acura - Service Center

Inspection plus It was time for my car's annual inspection. The Acura service was outstanding. They also handled the airbag recall at the same time, saving me from It was time for my car's annual inspection. The Acura service was outstanding. They also handled the airbag recall at the same time, saving me from another appointment. More

Major repair made easy My MDX required a major engine rebuild - it was a big job. The service department made it look easy. Scheduling the repair, coordination of a loaner c My MDX required a major engine rebuild - it was a big job. The service department made it look easy. Scheduling the repair, coordination of a loaner car, communications during the repair and at the completion of the project were all spot on. It was an exceptional experience. More

Air Bag Recall In the 13 years that I have owned Acuras, Lehigh Valley Acura Service has always been exceptional service. Coordinating the Takata airbag recall was n In the 13 years that I have owned Acuras, Lehigh Valley Acura Service has always been exceptional service. Coordinating the Takata airbag recall was no different. From securing a rental car, to fixing the recall, and also coordinating other service due (inspection, oil change, tire rotation, wiper blades, etc.), the entire process was stress free. I dealt with Rex and Jim on this service, but I have also dealt with Wayne at other times. All are very professional, very personable, very knowledgeable, and genuinely want to help their customers. I never hesitate to recommend this Acura dealer and their service department. More

Great Express Service Drove in over my lunch break to see if I could get an oil and filter change...they took my car immediately and wrapped up the service in 45 minutes. Drove in over my lunch break to see if I could get an oil and filter change...they took my car immediately and wrapped up the service in 45 minutes. I was very impressed, and the complimentary car wash is alway appreciated. More

Recall Coordination Excellent customer service. Quick and efficient.Lehigh Valley Acura service organization handled the situation exceptionally well. Returned car was no Excellent customer service. Quick and efficient.Lehigh Valley Acura service organization handled the situation exceptionally well. Returned car was not only fixed but also washed. More

Recall Coordination With the huge number of affected vehicles included in the Takata Air Bag Recall. I felt that Lehigh Valley Acura service organization handled the sit With the huge number of affected vehicles included in the Takata Air Bag Recall. I felt that Lehigh Valley Acura service organization handled the situation exceptionally well. Although without my ILX for three months the replacement process was fair and the providing of the rental car was beyond what other manufacturers did. More

Fantastic customer service Customer service, especially by customer service, especially bye Jim or James. They took excellent care of my car, went above and beyond the standar Customer service, especially by customer service, especially bye Jim or James. They took excellent care of my car, went above and beyond the standard effort, and made everything happen in a timely fashion. Returned my car to me cleaned and detailed and looking fantastic as well as repaired. He is a great asset to your customer service repair center. More

wonderful experience I was very happy at the service and the friendly staff, also the flexibility of picking up my car. I also like that they offer specials and send me c I was very happy at the service and the friendly staff, also the flexibility of picking up my car. I also like that they offer specials and send me coupons to help keep my maintained. Thanks so much for another pleasant experience! More

Great servos as always. Wayne does a very through job They do great job, very professional. I would not go anywhere else. I was out of town in NJ and went to another Acura dealership the serve was very p They do great job, very professional. I would not go anywhere else. I was out of town in NJ and went to another Acura dealership the serve was very poor compare to Lehigh Balley Acura. Wayne is a pleasure to deal with More

Service Customer service was great ... Over priced for the service I had done . My B1 service light was on I did the oil change and filter myself and it basic Customer service was great ... Over priced for the service I had done . My B1 service light was on I did the oil change and filter myself and it basically came out to the same price for them to just do the tire rotation and check the fluids, brakes and battery life... and my fluids were said to be checked and filled but my coolant was low so I had to go and ask them to fill the coolant smhh... It just made me double guess if they actually checked all the items they were suppose to.. By the way the coolant was checked off as filled on the inspection sheet ! More