Lehigh Valley Acura - Service Center

100,000 service Jim was precise and clear, no surprises nor fluffy add-ons that other dealers often compel their staff to employ. He was honest, direct, responsive to Jim was precise and clear, no surprises nor fluffy add-ons that other dealers often compel their staff to employ. He was honest, direct, responsive to my needs and schedule. The price was right, service was great. I'd encourage the dealership to obtain seating with better back and neck support for customers that need such things. After all, Acura vehicles are known for comfortable seating! More

08 TL 105K Service Had the 105,000 mile service performed on my 2008 TL. Service included replacement of timing belt (and related hardware and fluids) and spark plugs. Had the 105,000 mile service performed on my 2008 TL. Service included replacement of timing belt (and related hardware and fluids) and spark plugs. As always, service was prompt and a loaner vehicle was waiting for me. When I picked up my car I was pleasantly surprised buy the quality of the complimentary car wash - even the wheels sparkled. More

Always Spot On! I have always had an excellent experience at this dealership for service. They always get me in quickly when scheduling an appointment, I usually tend I have always had an excellent experience at this dealership for service. They always get me in quickly when scheduling an appointment, I usually tend to wait, as I can work on my laptop in their very nice waiting area, service is always prompt, courteous, and done right the first time! More

Annual Inspection The team was very courteous and professional. They helped me out by quickly scheduling my appointment. I am impressed with their service and attenti The team was very courteous and professional. They helped me out by quickly scheduling my appointment. I am impressed with their service and attention to detail. More

Scheduled Service I was there for scheduled service. My wife and I found Rex Weaver and the service staff to be very thorough, helpful, friendly and professional. We us I was there for scheduled service. My wife and I found Rex Weaver and the service staff to be very thorough, helpful, friendly and professional. We used the shuttle service to go to a local restaurant while will we waited for our car to be serviced. Our car was finished when we returned and Rex explained everything that was done and checked in detail. I also liked the printout I was giving documenting everything that was done. Overall it was a great experience. More

Excellent service every time There is a reason I keep taking my car back to Lehigh Valley Acura, it's the service team. Always treated well, never a feeling of excessive services, There is a reason I keep taking my car back to Lehigh Valley Acura, it's the service team. Always treated well, never a feeling of excessive services, and fair costs. They keep me aware of what could be coming for the next service. Given life gets busy, this helps with planning. More

17 years of great service at Lehigh Valley Accura I've had my 1999 Acura 3.2TL for over 17 years and have never taken it anywhere else for service. I've always felt confident that they recommend only I've had my 1999 Acura 3.2TL for over 17 years and have never taken it anywhere else for service. I've always felt confident that they recommend only the service that is necessary, and they do a great job. I bought this car when the dealership was in Whitehall; and I was dismayed when they moved to Lehigh St., because it made my drive that much longer. But it's worth it, I would't consider taking it anywhere else. More

Good follow and responsiveness. I needed an appointment for a B1 service and initially was going to have to wait a week. after speaking with the customer service manager the Service I needed an appointment for a B1 service and initially was going to have to wait a week. after speaking with the customer service manager the Service manager called me and was able to get me in the next day. While the car was being serviced they discover some additional maintenance issues that needed to be taken care of. They were able to complete the repairs in the same day at a very reasonable rate. More

Warranty claim Everything wa first rate including Jason Rose, the Service Advisor. I travel 2 and 1/2 hours to this dealership to purchase my Acura and have it serv Everything wa first rate including Jason Rose, the Service Advisor. I travel 2 and 1/2 hours to this dealership to purchase my Acura and have it serviced because of the way we have been treated over the past 10 years that we have dealt with them. More