548 Reviews of Lehigh Valley Acura - Service Center
Fix Takata airbags and B136 service Had a great experience Saturday. Scheduled lots of service for the day. Got to dealer and asked if loaner was available. It was. Saved me. Worked Had a great experience Saturday. Scheduled lots of service for the day. Got to dealer and asked if loaner was available. It was. Saved me. Worked with Wayne. Couldn't have been better. Cat was done early and runs great. Thanks!!! More
First class all the way! The service manager, Rex, at Acura provides first class service and leadership. No problem is w/o a solution. He communicates openly, whenever someth The service manager, Rex, at Acura provides first class service and leadership. No problem is w/o a solution. He communicates openly, whenever something needs to be done you can trust it is completed, and he will ensure time is spent enjoying the car and life w/o the hassles. For the first time buying a new car, if the car is outside of warranty, I would call Rex and his team for service, before going to another after market company. It is refreshing to see a company find leaders and reward leadership to have employees like Rex. Don't ever lose him, teach the same values he has, reward his hard work, and success will be yours. Thank you for hiring Rex. Thank you for helping me see I made the right purchase in my new Acura! More
Great service Staff is very professional. Great customer service. Facility is clean and well maintained. Appreciate the shuttle service, car wash, and inspection ch Staff is very professional. Great customer service. Facility is clean and well maintained. Appreciate the shuttle service, car wash, and inspection checklist. Thank you for a great experience. More
Excellent service Took care of our airbag problem by allowing us to use a rental car while waiting for the part to come in. Very nice service staff. Took care of our airbag problem by allowing us to use a rental car while waiting for the part to come in. Very nice service staff. More
Outstanding All around superb service. All of the employees that I dealt with were excellent. I always feel that I am treated well and they take great care in pro All around superb service. All of the employees that I dealt with were excellent. I always feel that I am treated well and they take great care in providing quality services. More
Worked with me. I always have good experiences with this dealership. They go above and beyond and are always mindful of my time. Rex provided me with advice and in I always have good experiences with this dealership. They go above and beyond and are always mindful of my time. Rex provided me with advice and information for the best payment options. More
Airbag recall Although the situation with waiting for the part was extremely frustrating, the dealership did everything they could to help during the situation. Although the situation with waiting for the part was extremely frustrating, the dealership did everything they could to help during the situation. They promptly him at the service as soon as they had the part. More
Awesome service Jim from Lehigh Valley Acura's service department was SUPER helpful, informative and friendly making sure my vehicle was prepared in a timely manner a Jim from Lehigh Valley Acura's service department was SUPER helpful, informative and friendly making sure my vehicle was prepared in a timely manner and took time to address my questions and concerns. He even personally double and triple checked things for my own peace of mind! I highly recommend this dealership -- can't say enough. Everyone I have worked with or bumped into here has shown amazing customer service. THANK YOU! More
Great service department I bought my first Acura in 2005. I have been using this dealership since then. I ouch asked my 2nd Acura in 2012 and I'm still using the service depa I bought my first Acura in 2005. I have been using this dealership since then. I ouch asked my 2nd Acura in 2012 and I'm still using the service department. More
always a good experience I have just experienced another good service experience at LV Acura! Wayne assisted me in scheduling and handling the service appointment with great I have just experienced another good service experience at LV Acura! Wayne assisted me in scheduling and handling the service appointment with great care. I trust the service department at LV Acura because I have had 8 successful years dealing with them. I love my Acura and would not trust anyone else to service this vehicle. Thank you! More