Lehigh Valley Acura - Service Center

17 years of great service at Lehigh Valley Accura I've had my 1999 Acura 3.2TL for over 17 years and have never taken it anywhere else for service. I've always felt confident that they recommend only I've had my 1999 Acura 3.2TL for over 17 years and have never taken it anywhere else for service. I've always felt confident that they recommend only the service that is necessary, and they do a great job. I bought this car when the dealership was in Whitehall; and I was dismayed when they moved to Lehigh St., because it made my drive that much longer. But it's worth it, I would't consider taking it anywhere else. More

Good follow and responsiveness. I needed an appointment for a B1 service and initially was going to have to wait a week. after speaking with the customer service manager the Service I needed an appointment for a B1 service and initially was going to have to wait a week. after speaking with the customer service manager the Service manager called me and was able to get me in the next day. While the car was being serviced they discover some additional maintenance issues that needed to be taken care of. They were able to complete the repairs in the same day at a very reasonable rate. More

Warranty claim Everything wa first rate including Jason Rose, the Service Advisor. I travel 2 and 1/2 hours to this dealership to purchase my Acura and have it serv Everything wa first rate including Jason Rose, the Service Advisor. I travel 2 and 1/2 hours to this dealership to purchase my Acura and have it serviced because of the way we have been treated over the past 10 years that we have dealt with them. More

Great Experiences Always a pleasure to visit this dealership, quality work and friendly atmosphere! You can always count on their service. I like when people talk to yo Always a pleasure to visit this dealership, quality work and friendly atmosphere! You can always count on their service. I like when people talk to you and this place is informative and knowledgeable. More

Jim went above and beyond! I was scheduled to have service done on our vehicle, which could have taken a few hours. Coincidentally, my toddler was not feeling well. Jim went ou I was scheduled to have service done on our vehicle, which could have taken a few hours. Coincidentally, my toddler was not feeling well. Jim went out of his way to have our vehicle promptly attended to and serviced well under the possible time. Jim, thanks for going above and beyond! Your professional and courteous service is always appreciated, More

Great service They truly seem to care for their customers. They didn't try to gouge me with unnecessary repairs. Although I live an hour away, I continue to retur They truly seem to care for their customers. They didn't try to gouge me with unnecessary repairs. Although I live an hour away, I continue to return to this dealership for service. More

The Service Master ! My immediate family has purchased 5 cars from LV Acura . While we love our Acura's its the impeccable service that keeps up coming back . From the tim My immediate family has purchased 5 cars from LV Acura . While we love our Acura's its the impeccable service that keeps up coming back . From the time we arrive for service and by the time we leave we are treated like family and always have been . LV Acura is truly an industry leader ! More

Courteous and Professional We've always had great service from LV Acura. You are greeted warmly and treated respectfully when arriving, and most everyone says "hi" to you while We've always had great service from LV Acura. You are greeted warmly and treated respectfully when arriving, and most everyone says "hi" to you while waiting for your car. Highly recommended. More

1st class service every time! As a longtime Acura customer I am always impressed with the level of service I receive at your dealership, this visit was no exception. From the time As a longtime Acura customer I am always impressed with the level of service I receive at your dealership, this visit was no exception. From the time I pulled in to the service bay until the time I got back into my clean, washed car my experience was exceptional. I applaud the entire staff for really going the extra mile to make the service experience quick, comfortable and stress-free. I will continue to visit your dealership for my regular service and recommend your facility to others as well. The newly designed/decorated customer waiting area is wonderful but I do have one complaint...the desk chairs need to have wheels on them so they can roll, the flat rubber feet on the chairs make maneuvering awkward and cumbersome. All in all, if that is the only complaint I have then you are absolutely doing everything right, keep up the great work! More