Lehigh Valley Acura - Service Center

Service with a Smile! ☺ I'm very pleased with my service experience at Lehigh Valley Acura! The entire team here is very professional and it shows in their work. I couldn' I'm very pleased with my service experience at Lehigh Valley Acura! The entire team here is very professional and it shows in their work. I couldn't be more thankful! Special thanks to "Andy Wright" (Vice President/Owner), who is the Epidomy of Excellent customer service. He always willing to go the extra mile, and reach out "if need be", to make sure you are 100% satisfied. You won't find this level of service at most dealerships. More

Great place to service you vehicle. They always give you quality work, you are always kept in the loop while your vehicle is being serviced. Plus the waiting a to service you vehicle. They always give you quality work, you are always kept in the loop while your vehicle is being serviced. Plus the waiting area Is a nice place to catch up on work. More

Another Positive Experience at LV Acura Both Sales and Service are a joy to deal with. The service department efficiently and professionally takes care of while maintain a friendly tone. L Both Sales and Service are a joy to deal with. The service department efficiently and professionally takes care of while maintain a friendly tone. LV Acura goes above and beyond to take care of our MDX and provide whatever accommodations we may need. We highly recommend LV Acura. More

Acura service department Had some issue service could not hear noise coming from my vehicle but once I went there and drive with service advisor they did hear sound it is maki Had some issue service could not hear noise coming from my vehicle but once I went there and drive with service advisor they did hear sound it is making and are going to try to fix the problem More

worst experience ever bought a used 2005 Kia Sportage from Lehigh Vally Acura and 1-1/2 days after I drove it of the lot a check engine light came on for the catalytic conv bought a used 2005 Kia Sportage from Lehigh Vally Acura and 1-1/2 days after I drove it of the lot a check engine light came on for the catalytic converter ( a very expensive repair) I brought it back they cleared the code and 5 minutes later sent me on my way saying everything was fine.. the light has since come back on more and more frequently and nothing was done about it (just cleared code each time).. on top of that I had to replace the radiator after 1 month.. then the water pump 2 weeks after that.. then all the spark plugs and wires.. (very expensive car so far) but wait it gets worse.. so now I need a new fuel filter and fuel pump (another expensive repair) and on top of that after the check engine light started coming on every week I had them look at it again and now that it has been a year they say I need a new catalytic converter and it will cost me $1200.. didn't need it when I first bought car but need it now that its been a year.. I'm a single father with 2 young kids and needed an affordable dependable car.. the salesman said this car was checked from top to bottom and everything checked out.. then the shop manager just told me it was my fault because I bought a 13 year old car and should have expected to have to make repairs and if I had just bought a brand new car none of this would be happening.. so a car that was recommended to me by these guys all of a sudden is a money pit and I should have known better is what I am told.. never again will I spend a cent at this place.. can't stand a company that does not stand behind a product they sell.. More

Excellent, Through, Informative! Wayne Kindall and staff are very friendly, informative, and thorough! They offer suggestions for services to get your vehicle running up to maximum pe Wayne Kindall and staff are very friendly, informative, and thorough! They offer suggestions for services to get your vehicle running up to maximum performance. They are not pushy and they work with your budget, something that all customers value! I can easily say I feel safer as I hit the road when I leave. Also, the waiting room is pristine and offers wifi, bagels, and free coffee. My vehicle also leaves with a nice car wash and wax looking great! They really pay attention to details, where other service departments fall short! An overall great experience always! More

Annual Scheduled Maintenance I recently had my 2006 Acura TL in for it's yearly service at Lehigh Valley Acura. I was suppose to drop it off and get a loaner. My service advisor I recently had my 2006 Acura TL in for it's yearly service at Lehigh Valley Acura. I was suppose to drop it off and get a loaner. My service advisor was Jim Copek. Jim listened to my concerns and to my surprise they were able to get my car done in little over one hour before closing and I was able to get my car back. They even washed and vacuumed my car!! Jim was very professional and executed the work that was performed flawlessly, thanks Jim!! More

There is no dealership or service depatment better What can I say. Rex Weaver is the epitome of what a Service Director is. he is completely customer focused like no other service director i have eve What can I say. Rex Weaver is the epitome of what a Service Director is. he is completely customer focused like no other service director i have ever dealt with. His philosophy trickles down to all his employees. In all the years that we have been taking our cars to Vinart Acura, for inspections, repairs, etc. I have NEVER had to take my car back because the job was not done correctly the first time. That is rare today. Andy Wright runs a top notch operation and I have recommended to anyone that will listen to me that they should purchase their cars nowhere else but at the Vinart dealerships. Our family are lifetime customers! Jim Castagna More

Service is the aim My service experience with Lehigh Valley Acura has been excellent. All service advisors are kind, friendly, and helpful in making service decisions. My service experience with Lehigh Valley Acura has been excellent. All service advisors are kind, friendly, and helpful in making service decisions. I recently have been assisted by Jim Copek who is very good. Past help was provided by Jason Rose, and Wayne Kindall who are also great representatives of Lehigh Valley Acura. More

First service on the TLX This was my first service on the TLX and the first service was free Wayne was the Service advisor. Wayne also had the technicans remove some marks fro This was my first service on the TLX and the first service was free Wayne was the Service advisor. Wayne also had the technicans remove some marks from the the side of the vehicle which he did not charge me for. Acura makes a very good car but the LV Acura service team, in cluding the manager, Rex, is the main reason I continue to buy cars from LV Acura. More