548 Reviews of Lehigh Valley Acura - Service Center
Routine Maintenance I have bought two vehicles here. They handle all my service needs. They complete work in a timely manner. They also provide a full explanation for I have bought two vehicles here. They handle all my service needs. They complete work in a timely manner. They also provide a full explanation for any necessary maintenance prior to performing the work.. They have also addressed any concerns I have with the cars. More
Excellent Service As Usual I have purchased 4 Acura's from Lehigh Valley Acura. Besides selling a very reliable automobile, they provide excellent service and get it right the I have purchased 4 Acura's from Lehigh Valley Acura. Besides selling a very reliable automobile, they provide excellent service and get it right the first time. Having maintained and drag raced cars when I was younger, I know a fair amount about repairing cars. I always tend to give the car a once over after being serviced. I never found any problems with Lehigh Valley Acura's Service. I have owned Lexus and Infinity cars before switching to Acura. One of the main reasons a did not buy another Lexus was the terrible service department at the local dealership. Hopefully they got better, but I have no interest in going back. Infinity Service was pretty good, but I just did not like the automotive designs they started offering. For now, Acura has me as a permanent customer. Thanks! More
excellent service I have now leased a second Acura from this dealership and the service has always been timely and expertly completed the first time. The service repor I have now leased a second Acura from this dealership and the service has always been timely and expertly completed the first time. The service report is always thoroughly explained, as are the time and labor charges. Service has always been accomplished within the estimated time frame and the service team is always friendly and courteous., More
100,000 service Jim was precise and clear, no surprises nor fluffy add-ons that other dealers often compel their staff to employ. He was honest, direct, responsive to Jim was precise and clear, no surprises nor fluffy add-ons that other dealers often compel their staff to employ. He was honest, direct, responsive to my needs and schedule. The price was right, service was great. I'd encourage the dealership to obtain seating with better back and neck support for customers that need such things. After all, Acura vehicles are known for comfortable seating! More
08 TL 105K Service Had the 105,000 mile service performed on my 2008 TL. Service included replacement of timing belt (and related hardware and fluids) and spark plugs. Had the 105,000 mile service performed on my 2008 TL. Service included replacement of timing belt (and related hardware and fluids) and spark plugs. As always, service was prompt and a loaner vehicle was waiting for me. When I picked up my car I was pleasantly surprised buy the quality of the complimentary car wash - even the wheels sparkled. More
Always Spot On! I have always had an excellent experience at this dealership for service. They always get me in quickly when scheduling an appointment, I usually tend I have always had an excellent experience at this dealership for service. They always get me in quickly when scheduling an appointment, I usually tend to wait, as I can work on my laptop in their very nice waiting area, service is always prompt, courteous, and done right the first time! More
Annual Inspection The team was very courteous and professional. They helped me out by quickly scheduling my appointment. I am impressed with their service and attenti The team was very courteous and professional. They helped me out by quickly scheduling my appointment. I am impressed with their service and attention to detail. More
Scheduled Service I was there for scheduled service. My wife and I found Rex Weaver and the service staff to be very thorough, helpful, friendly and professional. We us I was there for scheduled service. My wife and I found Rex Weaver and the service staff to be very thorough, helpful, friendly and professional. We used the shuttle service to go to a local restaurant while will we waited for our car to be serviced. Our car was finished when we returned and Rex explained everything that was done and checked in detail. I also liked the printout I was giving documenting everything that was done. Overall it was a great experience. More
Attention to detail Disappointed that the service tech didn't put the battery cover back on after they replaced the battery. I had to pick up the car after hours and the Disappointed that the service tech didn't put the battery cover back on after they replaced the battery. I had to pick up the car after hours and the gentlemen in sales were very friendly, but I wasn't there for sales. More
Excellent service every time There is a reason I keep taking my car back to Lehigh Valley Acura, it's the service team. Always treated well, never a feeling of excessive services, There is a reason I keep taking my car back to Lehigh Valley Acura, it's the service team. Always treated well, never a feeling of excessive services, and fair costs. They keep me aware of what could be coming for the next service. Given life gets busy, this helps with planning. More