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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

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April 30, 2017

Routine Maintenance I have bought two vehicles here. They handle all my service needs. They complete work in a timely manner. They also provide a full explanation for More

by Hurtzigk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Kindall
April 09, 2017

Excellent Service As Usual I have purchased 4 Acura's from Lehigh Valley Acura. Besides selling a very reliable automobile, they provide excellent service and get it right the More

by MikeyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Kindall
April 05, 2017

excellent service I have now leased a second Acura from this dealership and the service has always been timely and expertly completed the first time. The service repor More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2017

100,000 service Jim was precise and clear, no surprises nor fluffy add-ons that other dealers often compel their staff to employ. He was honest, direct, responsive to More

by Oldernu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
March 01, 2017

08 TL 105K Service Had the 105,000 mile service performed on my 2008 TL. Service included replacement of timing belt (and related hardware and fluids) and spark plugs. More

by 08TLBLU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Kindall
February 24, 2017

Always Spot On! I have always had an excellent experience at this dealership for service. They always get me in quickly when scheduling an appointment, I usually tend More

by ZDX Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex (svc mgr.) Outsatnding guy!
February 06, 2017

Annual Inspection The team was very courteous and professional. They helped me out by quickly scheduling my appointment. I am impressed with their service and attenti More

by Jftsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forget the fellows name
February 01, 2017

Scheduled Service I was there for scheduled service. My wife and I found Rex Weaver and the service staff to be very thorough, helpful, friendly and professional. We us More

by alw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Weaver
January 30, 2017

Attention to detail Disappointed that the service tech didn't put the battery cover back on after they replaced the battery. I had to pick up the car after hours and the More

by No
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
Feb 21, 2017 -

Lehigh Valley Acura responded

Hello and thank you for your review. Please accept our sincerest apologies for our technician failing to put the battery cover back on. If you have any ongoing concerns with your vehicle, we'll be happy to address them promptly. Thank you again for your review. Sincerely - Andrew Wright, Vice President

January 23, 2017

Excellent service every time There is a reason I keep taking my car back to Lehigh Valley Acura, it's the service team. Always treated well, never a feeling of excessive services, More

by Cemdesign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Copek
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