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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
565 Reviews
Call Service Center (610) 965-1181

565 Reviews of Lehigh Valley Acura - Service Center

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June 21, 2023

Great service and very accommodating. Friendly professionals. Been coming back here for over 12 years. More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Jun 21, 2023 -

Lehigh Valley Acura responded

Thanks for the great review, Janice! We appreciate your loyalty and are glad to have been serving you for over 12 years. Have a fantastic day! - The Lehigh Valley Acura Team

June 20, 2023

Great service from the time I first purchased my 2006 Acura 3.2TL and very pleased with Mark Jungblut, current Service Advisor’s assistance. More

by wmszydlow@msn.com
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Jun 20, 2023 -

Lehigh Valley Acura responded

Thank you for the kind words! We're so glad to hear that Mark provided you with excellent service. We appreciate your support and look forward to assisting you in the future. Have a great day! - The Lehigh Valley Acura Team

June 17, 2023

Chelsie Carr is the best Service Advisor that I have ever had in the 10 years that I have had my Acuras serviced at Lehigh Valley Acura. She is always willing to listen to what I have to say, diagnosis what More

by 2011MDX2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Report | Print
Jun 19, 2023 -

Lehigh Valley Acura responded

Jim, thank you for the fantastic review! We're so glad to hear that Chelsie has consistently provided you with exceptional service over the past ten years. We'll make sure to pass along your kind words and appreciation. Have a great day! - The Lehigh Valley Acura Team

March 31, 2023

Good service thank you for everything , you guys help me fast and give me a great service More

by Thujebito16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
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March 28, 2023

The dealership provided excellent service for my recent issue. I have been a loyal customer since 2005 and have always been treated well. More

by Mlh129
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Report | Print
March 24, 2023

Great service and very professional. Very happy with the service and the staff at Lehigh Acura. More

by amarotta714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Report | Print
March 17, 2023

My first service (5000) and was very pleased with whole process. Service tech was knowledgeable and friendly. The waiting area was better than most, bathrooms way better than most. More

by Cargeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea , Bronson Miller
Report | Print
Mar 21, 2023 -

Lehigh Valley Acura responded

Cargeo, thank you for taking the time to give us your positive thoughts on your first service working with Bronson and Chelsea. We hope to see you again for your next service at Lehigh Valley Acura.

March 15, 2023

The staff members dont know how to listen to customers. They choose just to decline to serve. More

by Ibrohim.uz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bronson Miller
Report | Print
Mar 17, 2023 -

Lehigh Valley Acura responded

I apologize for any experience that may have made you feel that way. To the best of my knowledge, you had an appointment yesterday to complete your DOT inspection but did not come in. Our service manager has reached out to you this morning and left a message. We look forward to hearing from you.

March 04, 2023

Took my car there for a simple state inspection. I was stuck there for 2 hours while they dug around the car to recommend over $2k worth of work. I know this is where dealers make their money but c’ More

by autobon106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Mar 08, 2023 -

Lehigh Valley Acura responded

Thank you for your feedback. Our service manager should be reaching out to you shortly. To the best of my knowledge, we had recommended tires and air/cabin filters and wipers. The tires were over $1700 of the $2K. The brake concern we could not duplicate to be able to diagnose.

February 18, 2023

Easy to book my service, constant communication from the service team, and friendly staff.highly recommend! More

by JJHUERTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark J
Report | Print
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