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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
564 Reviews

564 Reviews of Lehigh Valley Acura - Service Center

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August 02, 2023

My car was towed there on a Sunday. I called at 7:15 am Monday and Mark was already aware my car was there and was gathering information. Mark had excellent communication with me. No ap More

by deannaroberts87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service department 5 Star
Aug 03, 2023 -

Lehigh Valley Acura responded

We're thrilled Mark was able to assist you promptly and efficiently! It's great to hear your car is back in perfect condition. Drive safe, and we'll see you next time at Lehigh Valley Acura!

July 31, 2023

Always friendly and timely. Extremely responsive, knowledgeable and left my car very clean and nice More

by Mjeitner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Aug 02, 2023 -

Lehigh Valley Acura responded

It was our pleasure to assist you! Thank you for trusting Lehigh Valley Acura with your business and your vehicle, we hope to work with you again down the road. Drive safely!

July 30, 2023

Long time customer, great service department with convenient scheduling. Chelsie and Mark are very good advisors. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Lehigh Valley Acura responded

We're glad to know you've had great experiences with our service department at Lehigh Valley Acura, especially with Chelsie and Mark. We appreciate your continued support!

July 29, 2023

Good service, very informative, always think of the customer and their needs and service. Would recommend the service department. More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bronson Miller
Jul 31, 2023 -

Lehigh Valley Acura responded

We appreciate your feedback and recommendation! It's great to know that our service department at Lehigh Valley Acura was able to meet your needs. Thanks for sharing, we're here if you need anything else in the future!

July 28, 2023

Chelsie was fantastic and went above and beyond what she had to. Went in for an oil change and she arranged for other things to be taken care. More

by Ldck52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie in service
Jul 31, 2023 -

Lehigh Valley Acura responded

We're glad to know that Chelsie provided excellent service during your visit for an oil change at Lehigh Valley Acura. We always aim to go the extra mile! Thanks for sharing your experience with us.

July 24, 2023

Excellent customer service, great timing , they always let me know any concerns that I need to know More

by Gabriella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsi
Jul 25, 2023 -

Lehigh Valley Acura responded

Gabriella, thank you for the review! We appreciate your business and hope to see you again at Lehigh Valley Acura!

July 23, 2023

My visit was flawless. Mark greeted me as soon as I walked in the door. He told me the inspection would take approx. 1.5 hours. It was slightly less than that. After fi More

by Denise
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jul 24, 2023 -

Lehigh Valley Acura responded

Denise, thank you for the fantastic review! We're so glad to hear that Mark went above and beyond to assist you. Drive safely, and we hope to see you back again at Lehigh Valley Acura!

July 23, 2023

Very courteous … timely feedback … never try to “up-sell”. Professional attitude throughout. One of the best maintenance experiences I have ever experienced this time and in the past. More

by santa1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea, Anthony
Jul 24, 2023 -

Lehigh Valley Acura responded

Thank you for the review! We're so glad to hear that you had a great experience with our team at Lehigh Valley Acura. Drive safely, and we hope to see you again in the future!

July 23, 2023

Good price and service. Done in timely manor. Helpful and pleasant to do business with this dealership More

by Ffelchock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Martin, Bronson Miller
Jul 25, 2023 -

Lehigh Valley Acura responded

We're glad to know you had a positive experience with us at Lehigh Valley Acura! We always aim for efficient service and competitive pricing, we are glad that we could deliver that. Thanks for choosing our dealership, we appreciate your support!

July 15, 2023

Excellent service as always. They always do a fantastic job and are very thorough and accommodating. More

by corvino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Jul 17, 2023 -

Lehigh Valley Acura responded

Thank you for the great review! We're so glad to hear that our team at Lehigh Valley Acura has provided excellent service. Have a wonderful day!

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