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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

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September 06, 2023

Adniel in service was great, very understandable on what I needed to get done on my vehicle More

by Jslopez1969@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adniel garcia
Sep 06, 2023 -

Lehigh Valley Acura responded

The team at Lehigh Valley Acura loves seeing great reviews! Thank you!

September 05, 2023

Service Advisor, Adniel Garcia is a very professional -asks good questions, focused on what I need to have done. More

by ceschoen94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Lehigh Valley Acura responded

We're glad to know that Adniel provided you with such professional service at Lehigh Valley Acura. We appreciate your feedback and look forward to assisting you again in the future!

September 02, 2023

Chelsie was so helpful in resolving an unexpected hiccup. She kept me posted of the status of the service the entire time and had a great attitude throughout! More

by SJ17
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Sep 05, 2023 -

Lehigh Valley Acura responded

We're so glad to know that Chelsie was able to assist you effectively and keep you updated during your visit at Lehigh Valley Acura. Thanks for the positive feedback!

September 01, 2023

They were quick and efficient in helping me with the issue I was having. And keep good contact with me about any updates on my vehicle. More

by Bng94.bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adniel
Sep 05, 2023 -

Lehigh Valley Acura responded

We're glad to know you found our service at Lehigh Valley Acura quick and efficient. Keeping in touch with updates is part of our commitment to excellent customer care. Thanks for the positive review!

August 31, 2023

Chelsie was friendly, communicated well, had my interest in mind and great to work with! More

by ehilliker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie was friendly and great to work with.
Sep 01, 2023 -

Lehigh Valley Acura responded

We're thrilled Chelsie demonstrated our commitment to customer service and earned your confidence! Thank you for supporting Lehigh Valley Acura with a 5-star review!

August 26, 2023

5 Star review is based on exceptional service provided by Mark Jungblut, Service Advisor, with my Acura MDX annual inspection. I was courteously greeted and work was completed on a timely basis, including a More

by Larry E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Aug 28, 2023 -

Lehigh Valley Acura responded

Larry, we're glad to know Mark and our team at Lehigh Valley Acura provided you with exceptional service. We appreciate the 5-star review and hope to see you back again down the road!

August 24, 2023

Great service, timely, thorough. Mark Jungblut - super knowledgeable - Answered all my questions. Learned things from him about my 2018 TLX I didn't know. Lyft rides while my vehicle More

by mikeactis-grande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Aug 24, 2023 -

Lehigh Valley Acura responded

Mike, we're glad to know Mark and our team at Lehigh Valley Acura were able to provide you with great service! It's always a pleasure helping customers learn more about their vehicles. Thanks for trusting us with your 2018 TLX!

August 19, 2023

Got an appointment with a loaner without an issue. Went over my service concerns. Car was done & washed when promised. Price was reasonable. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adniel Garcia
Aug 21, 2023 -

Lehigh Valley Acura responded

Bill, we're glad to know your experience at Lehigh Valley Acura was smooth and satisfactory. Thanks for trusting us with your car's service needs!

August 16, 2023

Great service. .enjoyed uber pick up and return. Will bring car back next time. Thanks More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Aug 16, 2023 -

Lehigh Valley Acura responded

We're thrilled we could make your Lehigh Valley Acura service experience a smooth success, Bruce! Drive safe and take care!

August 16, 2023

Service was excellent as usual, and it was completed faster than expected. The service team did a wonderful job. More

by Evchas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Aug 16, 2023 -

Lehigh Valley Acura responded

We're glad to know that our service team at Lehigh Valley Acura exceeded your expectations and provided excellent and efficient service. Thanks for the positive feedback!

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