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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews
Call Service Center (610) 965-1181

548 Reviews of Lehigh Valley Acura - Service Center

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October 20, 2023

Great personal and professional service with Mark and team. Appreciate your part in the longevity of my 14 year old Acura RDX!!! More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Oct 23, 2023 -

Lehigh Valley Acura responded

Janice, we're happy to know that Mark and our team at Lehigh Valley Acura have been able to help keep your RDX running smoothly! Thanks for the great review!

October 15, 2023

Mark is always a pleasure! ! Great service! Great atmosphere! Super friendly. Highly recommended! Thank You! More

by Cee Cee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Oct 16, 2023 -

Lehigh Valley Acura responded

We're delighted to know that you had a great experience with Mark at Lehigh Valley Acura! Thanks for the high recommendation and kind words. We appreciate it!

October 12, 2023

Great and very fast customer service for all of your Acura needs! Also great dealership More

by Cohene73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ilayne
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Oct 12, 2023 -

Lehigh Valley Acura responded

Your feedback makes our day! Thank you for choosing Lehigh Valley Acura.

October 10, 2023

Mark is always very helpful and courteous. Mechanic’s always work quickly. Never a long wait. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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Oct 10, 2023 -

Lehigh Valley Acura responded

Thank you for your feedback, David. We are glad to hear that Mark and the Lehigh Valley Acura team have provided excellent service.

October 09, 2023

They have always been attentive to my needs. The work is taken care of the first visit. More

by Fred Sechler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Lehigh Valley Acura responded

Thank you for choosing Lehigh Valley Acura, Fred. We are grateful to have earned your loyal business. See you next time!

September 27, 2023

I got there at 7am and I was out and on my way home by 830am. Great service! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Report | Print
Sep 27, 2023 -

Lehigh Valley Acura responded

Thank you for choosing Lehigh Valley Acura, Chris. We are glad to hear that your service was taken care of quickly!

September 26, 2023

Excellent service was provided in dealing with my reason for being there for car inspection More

by Michael.misko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
Report | Print
Sep 27, 2023 -

Lehigh Valley Acura responded

Michael, thank you for this excellent review of Lehigh Valley Acura!

September 26, 2023

I requested to do the following- *Replace Front brake pads * Replace passenger fog lamp *Replace hood lift supports. And you charged me $99.99 for each of the above claiming it was diagnosis in addi More

by Jim
Service Communication
Recommend Dealer
No
Employees Worked With
Who ever came up with extra billing
Report | Print
Sep 26, 2023 -

Jim responded

Confirmed

September 17, 2023

Amazing service. So knowledgeable. We are an Acura family because this dealership is so good!! More

by uffyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Bronson Miller
Report | Print
Sep 18, 2023 -

Lehigh Valley Acura responded

We are pleased to hear about your positive experience with us here at Lehigh Valley Acura! Thank you for your confidence in our team and we hope to see you in the future!

September 09, 2023

Chelsea Carr was excellent. She kept me informed with everything going on with my car and was extremely helpful with some future work that needs to be done. She was very friendl More

by deblasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Carr, Bronson Miller
Report | Print
Sep 11, 2023 -

Lehigh Valley Acura responded

We're so glad to know that Chelsea provided excellent service and kept you well informed about your car's needs at Lehigh Valley Acura. We strive for timely, professional service - thanks for noticing!

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