Back

Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
564 Reviews

564 Reviews of Lehigh Valley Acura - Service Center

Sort by
December 22, 2023

Chelsey is always professional and very helpful every time I have my vehicles in for service! Always recommend her to anyone needing to service their Acura in the Lehigh Valley. More

by Andrewseltzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Carr
Dec 23, 2023 -

Lehigh Valley Acura responded

Andrew, we're so glad to know that Chelsey consistently provides top-notch service for you at Lehigh Valley Acura. Thanks for your recommendation and support!

December 11, 2023

The dealership and my service manager Chelsey go above and beyond to take care of my needs and concerns. Chelsey knows how I’m very meticulously I am with my vehicle and takes extra care because I demand More

by Paul Cavalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey
Dec 12, 2023 -

Lehigh Valley Acura responded

Paul, it's great to know that Chelsey and our team at Lehigh Valley Acura have been able to meet your high standards for vehicle care. We appreciate the positive feedback!

December 10, 2023

I have been taking my 2012 Acura MDX to Lehigh Valley Acura since the start and the service has always been top notch. The service is professional, and they always inform me at each stage of progress. More

by RichK2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Dec 11, 2023 -

Lehigh Valley Acura responded

Rich, we're delighted to know you've had consistent top-notch service with us at Lehigh Valley Acura. It's great that Mark has been particularly helpful! We appreciate your loyalty and look forward to serving you in the future.

December 04, 2023

I've taken my car to this dealership since I moved to Easton two years ago and I have no complaints. Ilayne is especially helpful and attentive the two times I've had her as my service rep. I would defin More

by Mgentile33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ilayne Paredes
Dec 04, 2023 -

Lehigh Valley Acura responded

We're so glad to know that you've had a positive experience with us at Lehigh Valley Acura, especially with Ilayne. We appreciate your recommendation and look forward to our continued relationship!

November 30, 2023

The staff at Lehigh Valley Acura are friendly, accommodating, and professional. My car was ready to go in less time than they had predicted. More

by nancychein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ilayne
Nov 30, 2023 -

Lehigh Valley Acura responded

Nancy, we're glad to know that our team at Lehigh Valley Acura exceeded your expectations and got you back on the road quickly. Thanks for sharing this feedback with us - drive safely!

November 30, 2023

Chelsie is friendly and great to work with. She kept me inform the status of my car service at the dealership. More

by alicia0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Nov 30, 2023 -

Lehigh Valley Acura responded

We're so glad to know that Chelsie provided you with a friendly and informative service experience at Lehigh Valley Acura. Thanks for the positive feedback!

November 23, 2023

Fast and easy, great customer service. In and out and no stress at all thank you. More

by pearl1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Kotran
Nov 25, 2023 -

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are glad to hear your experience was fast and stress-free. Have a great day!

November 20, 2023

Amazing experience. Quick and flawless, i was assisted by Llayne from the service department. She even ordered me a free Uber to go home and pick up my car! More

by Angelynoa123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llayne
Nov 20, 2023 -

Lehigh Valley Acura responded

We're so glad to know you had an amazing experience with Llayne and our team at Lehigh Valley Acura. We always aim for a seamless process! Thanks for the review.

November 20, 2023

Quick service and very professional. Always a smooth visit each time. Now I always go there for oil change and regular maintenance. More

by AcuraSs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 20, 2023 -

Lehigh Valley Acura responded

We're glad to know that you've consistently had smooth visits with us at Lehigh Valley Acura. We appreciate your trust in our service team for your regular maintenance and oil changes!

November 20, 2023

I was greeted when I arrived. Check in was quick and there was private space to wait and work. My vehicle was promptly serviced and I was on my way. Everyone was polite and helpfu More

by Kat Wenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Lehigh Valley Acura responded

Kat, we're glad to know you had a smooth and efficient experience at Lehigh Valley Acura. We appreciate your feedback about our team's politeness and the cleanliness of our dealership. Safe travels!

...
18
...