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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
564 Reviews

564 Reviews of Lehigh Valley Acura - Service Center

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January 22, 2024

Very courteous, professional and knowledgeable. Highly recommend them for any and all service needs. Work done in a timely fashion. More

by Docoliverk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lehigh Valley Acura responded

We appreciate your recommendation and are glad to know you've had a positive experience with our team at Lehigh Valley Acura! We strive for professionalism, knowledgeability, and efficiency in all we do so it's wonderful to receive this feedback. Thank you!

January 19, 2024

I have been taking my car here for decades and I will continue to take my vehicles here for decades more. More

by loansbigyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 22, 2024 -

Lehigh Valley Acura responded

We're so glad to have earned your trust over the years at Lehigh Valley Acura! Thanks for sticking with us, and we look forward to serving you in the decades ahead!

January 16, 2024

Great staff. Quick to answer all my questions. Work well and efficiently. Made my experience quick and easy More

by Andrew L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Jan 16, 2024 -

Lehigh Valley Acura responded

Andrew, we're glad to know our team at Lehigh Valley Acura was able to assist you efficiently and make your experience a smooth one. Thanks for the positive feedback!

January 15, 2024

Everyone at Lehigh Valley Acura is always very friendly and courteous whenever I am there. More

by moves-clinger-0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jan 15, 2024 -

Lehigh Valley Acura responded

Thank you for taking the time to review Lehigh Valley Acura. We're happy to have you as a customer!

January 14, 2024

Excellent service and very friendly crews. Fully satisfied with my car service including complementary cleaning and washing from the dealer More

by Mohammad
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Jan 15, 2024 -

Lehigh Valley Acura responded

Mohammad, we're glad to know you had a satisfying experience with our team at Lehigh Valley Acura. We always aim for top-notch service and it's great that your car is looking fresh after its complimentary clean!

January 09, 2024

It was easy to get an appointment. The service man was friendly and provided information about my car’s needs. He checked in with me to give me an update before the car was done. More

by debjars3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter LaCesa
Jan 09, 2024 -

Lehigh Valley Acura responded

We're glad to know that you found the appointment process easygoing and our service team friendly here at Lehigh Valley Acura. We always aim to keep our customers informed and up-to-date about their car's needs. Thanks for your positive feedback and kind words, we will be sure to pass them along!

January 01, 2024

Good experience, no complaints. The waiting room was comfortable and the coffee/tea refreshments were appreciated. More

by Jlschreiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 02, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a positive experience at Lehigh Valley Acura and enjoyed our waiting room amenities. Thanks for the feedback!

December 31, 2023

Great service and very accommodating. Absolutely amazing service at Lehigh Valley Acura. Thank you for the Lyft. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 02, 2024 -

Lehigh Valley Acura responded

Matt, we're glad to know you had a great experience at Lehigh Valley Acura and found our service accommodating. We hope to see you again soon!

December 30, 2023

I arrived early for my Acura service appointment. The staff was very accommodating and took me in right away. The office was clean. I was offered to sit in their guest lounge and to help myself to a More

by PM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jan 02, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a great experience at Lehigh Valley Acura and found our team, including Mark, professional and accommodating. We strive for efficient service in a comfortable environment. Thanks for the positive feedback!

December 29, 2023

Always great doing business with Chelsie Great communication throughout my experience at LV Acura, Thank you. More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Jan 02, 2024 -

Lehigh Valley Acura responded

We're so glad to know you had a great experience with Chelsie at Lehigh Valley Acura! We appreciate your feedback and look forward to assisting you in the future. Safe travels!

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