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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

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November 23, 2023

Fast and easy, great customer service. In and out and no stress at all thank you. More

by pearl1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Kotran
Nov 25, 2023 -

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are glad to hear your experience was fast and stress-free. Have a great day!

November 20, 2023

Amazing experience. Quick and flawless, i was assisted by Llayne from the service department. She even ordered me a free Uber to go home and pick up my car! More

by Angelynoa123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llayne
Nov 20, 2023 -

Lehigh Valley Acura responded

We're so glad to know you had an amazing experience with Llayne and our team at Lehigh Valley Acura. We always aim for a seamless process! Thanks for the review.

November 20, 2023

Quick service and very professional. Always a smooth visit each time. Now I always go there for oil change and regular maintenance. More

by AcuraSs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 20, 2023 -

Lehigh Valley Acura responded

We're glad to know that you've consistently had smooth visits with us at Lehigh Valley Acura. We appreciate your trust in our service team for your regular maintenance and oil changes!

November 20, 2023

I was greeted when I arrived. Check in was quick and there was private space to wait and work. My vehicle was promptly serviced and I was on my way. Everyone was polite and helpfu More

by Kat Wenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Lehigh Valley Acura responded

Kat, we're glad to know you had a smooth and efficient experience at Lehigh Valley Acura. We appreciate your feedback about our team's politeness and the cleanliness of our dealership. Safe travels!

November 16, 2023

The staff were very pleasant & knowledgeable. Professionalism was exemplary. They helped me to get home in a timely fashion. More

by koolkev26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen
Nov 16, 2023 -

Lehigh Valley Acura responded

We're glad to know our team at Lehigh Valley Acura was able to provide you with a pleasant and professional experience. Thanks for the positive feedback, we appreciate it! Hope to see you down the road for any of your future needs!

November 16, 2023

Lehigh Valley Acura is where I bought my car, so I may be biased, but I have brought my car there for every oil change or maintenance and they are always extremely helpful and professional. My most recent vi More

by Diego
Recommend Dealer
Yes
Employees Worked With
Ilayne
Nov 16, 2023 -

Lehigh Valley Acura responded

Diego, we're glad to know you've had consistently positive experiences with us at Lehigh Valley Acura. It's great that Ilayne was able to assist and keep you informed during your recent visit. We look forward to continuing the excellent service for all your future needs!

November 02, 2023

Easy to schedule car service. Welcoming professional environment. Good communication. Nicely accommodated and clean waiting area More

by innar386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Nov 02, 2023 -

Lehigh Valley Acura responded

We're glad to know you found our scheduling process easy and appreciated the clean, professional environment at Lehigh Valley Acura. Thanks for your positive feedback!

October 25, 2023

Mark and the staff in the service department are always helpful with any questions that you may have. More

by mcboogie32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Lehigh Valley Acura responded

We're glad to know that Mark and our service department team at Lehigh Valley Acura were able to assist you! Thanks for the positive feedback, we appreciate it.

October 24, 2023

Always great service when I visit Lehigh valley Acura, all the staff are friendly, welcoming, respectful and always take great care of you. Mark was great as always, thank you for helping me. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark the Service consultant
Oct 25, 2023 -

Lehigh Valley Acura responded

We're so glad to know you had a great experience with us at Lehigh Valley Acura! It's wonderful that Mark and the rest of our team could assist. Thanks for your kind words, we appreciate it!

October 21, 2023

Everything was excellent. I would definitely take my car back for future services. Thank you. More

by Asalinas1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 23, 2023 -

Lehigh Valley Acura responded

Thank you for this 5-star review of Lehigh Valley Acura! We hope you have a lovely day!

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