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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
564 Reviews

564 Reviews of Lehigh Valley Acura - Service Center

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March 22, 2024

I was serviced on time & the work was efficiently done. Mark went above and beyond to compliment me & I appreciate that. More

by jalilfowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 25, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a timely and efficient service experience at Lehigh Valley Acura! It's great that Mark was able to go above and beyond for you. We appreciate your feedback!

March 21, 2024

I’m always happy when I go to Lehigh Valley Acura. They are always honest and upfront about everything. More

by dharsh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Mar 21, 2024 -

Lehigh Valley Acura responded

We're glad to know you've had positive experiences at Lehigh Valley Acura! Honesty and transparency are key for us. Thanks for your review!

March 21, 2024

Well chelse treated me good she got me right with my car and I loved my first experience there and I’ll be going back More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Mar 21, 2024 -

Lehigh Valley Acura responded

Jeremy, we're so glad to know that Chelse provided you with a great experience at Lehigh Valley Acura. We look forward to seeing you again!

March 19, 2024

Mark was very prompt and courteous. Attended to my concerns right away, he even went out to my car to confirm the issue I was having. Great service dept. More

by dtmoptic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Mar 19, 2024 -

Lehigh Valley Acura responded

We're glad to know our team at Lehigh Valley Acura, especially Mark, was able to assist you promptly and courteously. Thank you for the positive feedback on our service department!

March 19, 2024

Brought my RDX in for a 45k mile service. Mark was really nice. He called with vehicle concerns & did not pressure me with any additional services. He was very knowledgeable about the RDX whe More

by smickner
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Mar 20, 2024 -

Lehigh Valley Acura responded

We're glad to know that Mark provided you with excellent service during your recent visit at Lehigh Valley Acura. It's great to see how much you appreciated his knowledge and detailed explanations. Enjoy the car show!

March 15, 2024

Th explained what they were going to do and when finished they went over exactly what they did. They explained about a recall for my car but they said the part was on back order and I was put on a w More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jungblut
Mar 15, 2024 -

Lehigh Valley Acura responded

Tom, it's great to know that our team at Lehigh Valley Acura kept you well-informed about your car service and recall situation. We appreciate your patience while we wait for the part to arrive. Thanks for leaving a review!

March 14, 2024

They’re very friendly, informative, patient and hospitable. This dealership isn’t like a lot of other dealerships that find ways to make money on you. More

by ryanrose144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Lehigh Valley Acura responded

We're glad to know you found our team at Lehigh Valley Acura friendly, informative and patient. We always aim for a transparent experience! Thanks for the positive review.

March 12, 2024

Service was quick and responsive. Extra service was not pushed. All issues were cleared and completely addressed. Well done. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 13, 2024 -

Lehigh Valley Acura responded

Rich, we're glad to know you had a positive experience with our service team at Lehigh Valley Acura. We always aim for efficient and thorough work. Thanks for your feedback!

March 07, 2024

Mark Jungblut was my service advisor and right from the gate he worked with me and stayed on top of things , Mark is a keeper. More

by Pverini54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut Service Advisor
Mar 08, 2024 -

Lehigh Valley Acura responded

We're glad to know that Mark was able to provide you with the excellent service we strive for at Lehigh Valley Acura. We'll be sure to pass along your kind words! Thanks for taking the time out of your day to share this positive feedback!

February 28, 2024

Everyone is always so kind & willing to help at the Acura Emmaus dealership! Wonderful customer service More

by paulastephanie17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Feb 28, 2024 -

paulastephanie17 responded

Lehigh valley Acura dealership is absolutely wonderful! Everyone so always kind, helpful, & knowledgeable. Thank you for always giving me a wonderful experience!

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