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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

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January 30, 2024

Very detailed of what I needed done. Great communication. I strongly recommend to go with Chelsie with any information More

by Jomy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Jan 30, 2024 -

Lehigh Valley Acura responded

Jomy, we're glad to know Chelsie provided you with detailed information and great communication at Lehigh Valley Acura. Thanks for the recommendation!

January 30, 2024

Pleasant service efficient work found dealership to be very capable of doing the work needed technicians good More

by jerome.e.powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in-service
Jan 30, 2024 -

Lehigh Valley Acura responded

We appreciate your positive feedback! Our team at Lehigh Valley Acura strives to provide efficient and capable service. We're glad you found our technicians helpful. Safe travels ahead!

January 29, 2024

My service advisor gave an excellent explanation of the future service needs of my car. More

by Dbsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jan 29, 2024 -

Lehigh Valley Acura responded

Thanks for putting your trust in the Lehigh Valley Acura Team! We are committed to keeping each customer informed and updated throughout their visits - see you next time!

January 23, 2024

I couldn't be happier , Andy was very happy to explain everything and answer all concerns ! thank you !! Would recommend Acura dealership to friends!! More

by audsox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Lehigh Valley Acura responded

We're delighted to know that Andy was able to assist you and answer all your concerns at Lehigh Valley Acura. Thank you for recommending us, we appreciate it!

January 22, 2024

Very courteous, professional and knowledgeable. Highly recommend them for any and all service needs. Work done in a timely fashion. More

by Docoliverk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lehigh Valley Acura responded

We appreciate your recommendation and are glad to know you've had a positive experience with our team at Lehigh Valley Acura! We strive for professionalism, knowledgeability, and efficiency in all we do so it's wonderful to receive this feedback. Thank you!

January 19, 2024

I have been taking my car here for decades and I will continue to take my vehicles here for decades more. More

by loansbigyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 22, 2024 -

Lehigh Valley Acura responded

We're so glad to have earned your trust over the years at Lehigh Valley Acura! Thanks for sticking with us, and we look forward to serving you in the decades ahead!

January 16, 2024

Great staff. Quick to answer all my questions. Work well and efficiently. Made my experience quick and easy More

by Andrew L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Jan 16, 2024 -

Lehigh Valley Acura responded

Andrew, we're glad to know our team at Lehigh Valley Acura was able to assist you efficiently and make your experience a smooth one. Thanks for the positive feedback!

January 15, 2024

Everyone at Lehigh Valley Acura is always very friendly and courteous whenever I am there. More

by moves-clinger-0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jan 15, 2024 -

Lehigh Valley Acura responded

Thank you for taking the time to review Lehigh Valley Acura. We're happy to have you as a customer!

January 14, 2024

Excellent service and very friendly crews. Fully satisfied with my car service including complementary cleaning and washing from the dealer More

by Mohammad
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Jan 15, 2024 -

Lehigh Valley Acura responded

Mohammad, we're glad to know you had a satisfying experience with our team at Lehigh Valley Acura. We always aim for top-notch service and it's great that your car is looking fresh after its complimentary clean!

January 09, 2024

It was easy to get an appointment. The service man was friendly and provided information about my car’s needs. He checked in with me to give me an update before the car was done. More

by debjars3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter LaCesa
Jan 09, 2024 -

Lehigh Valley Acura responded

We're glad to know that you found the appointment process easygoing and our service team friendly here at Lehigh Valley Acura. We always aim to keep our customers informed and up-to-date about their car's needs. Thanks for your positive feedback and kind words, we will be sure to pass them along!

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