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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

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March 14, 2024

They’re very friendly, informative, patient and hospitable. This dealership isn’t like a lot of other dealerships that find ways to make money on you. More

by ryanrose144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Lehigh Valley Acura responded

We're glad to know you found our team at Lehigh Valley Acura friendly, informative and patient. We always aim for a transparent experience! Thanks for the positive review.

March 12, 2024

Service was quick and responsive. Extra service was not pushed. All issues were cleared and completely addressed. Well done. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 13, 2024 -

Lehigh Valley Acura responded

Rich, we're glad to know you had a positive experience with our service team at Lehigh Valley Acura. We always aim for efficient and thorough work. Thanks for your feedback!

March 07, 2024

Mark Jungblut was my service advisor and right from the gate he worked with me and stayed on top of things , Mark is a keeper. More

by Pverini54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut Service Advisor
Mar 08, 2024 -

Lehigh Valley Acura responded

We're glad to know that Mark was able to provide you with the excellent service we strive for at Lehigh Valley Acura. We'll be sure to pass along your kind words! Thanks for taking the time out of your day to share this positive feedback!

February 28, 2024

Everyone is always so kind & willing to help at the Acura Emmaus dealership! Wonderful customer service More

by paulastephanie17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Feb 28, 2024 -

paulastephanie17 responded

Lehigh valley Acura dealership is absolutely wonderful! Everyone so always kind, helpful, & knowledgeable. Thank you for always giving me a wonderful experience!

February 26, 2024

The dealership did a great job servicing the vehicle. Some routine maintenance, some things that needed a little more attention. Great staff and service atmosphere. More

by benhefflinger@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblat
Feb 26, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a positive experience with our service department at Lehigh Valley Acura. Thanks for the shout-out about our staff and atmosphere! We appreciate your feedback.

February 26, 2024

Excellent service Caring about customers Workmanship is always great Clean Adequate time schedule Waiting room clean & neat Mark Jungblut ....excellent service More

by klabuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jungblut
Feb 26, 2024 -

Lehigh Valley Acura responded

We're so glad to know you had an excellent service experience at Lehigh Valley Acura! Our team always strives for top-notch workmanship and customer care. Thanks for your kind words about Mark, we'll be sure to pass them along!

February 24, 2024

Appreciate weekend hours and fast service while waiting for vehicle. Online scheduling for appt was easy. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 26, 2024 -

Lehigh Valley Acura responded

Cindy, we're glad to know that you found our weekend hours and fast service at Lehigh Valley Acura convenient. We aim to make the process as easy as possible for our customers!

February 24, 2024

Courteous employees Excellent service Takes time for explanation of services Well informed throughout the process Trust in this center for any recommendations of services More

by Claire936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Feb 26, 2024 -

Lehigh Valley Acura responded

Claire, we're delighted to know you had such a positive experience at Lehigh Valley Acura. We pride ourselves on our excellent service and communication. Thanks for your trust in us!

February 10, 2024

Mark is just fantastic! He puts the ‘serve’ in service- kind, thorough, thoughtful and effective. Very satisfied! More

by jimvan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark jungblut
Feb 12, 2024 -

Lehigh Valley Acura responded

Jim, we're so glad to know you had a fantastic experience with Mark at Lehigh Valley Acura. Thanks for your kind words and the 5-star review!

February 04, 2024

Every time I visit the dealer, they are very friendly and knowledgeable. Felt confident working with Chelsie, she was excellent. More

by Dianetom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lehigh Valley Acura responded

Dianetom, it's great to know that you had a positive experience with Chelsie and our team at Lehigh Valley Acura. We appreciate your feedback!

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