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Lehigh Valley Acura - Service Center

Emmaus, PA

4.9
548 Reviews

548 Reviews of Lehigh Valley Acura - Service Center

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April 12, 2024

Great customer service and done in timely fashion. Honest about what services really needed. Thank you More

by Azam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Apr 15, 2024 -

Lehigh Valley Acura responded

Azam, we're glad to know you had a positive experience with our team at Lehigh Valley Acura. We always aim for transparency and efficiency in our services. Thanks for your feedback!

April 12, 2024

Mark explained things very clearly and was respectful of my time, so he was able to expedite service! More

by Gycty2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 12, 2024 -

Lehigh Valley Acura responded

We're glad to know that Mark was able to provide clear explanations and respect your time during your visit at Lehigh Valley Acura. Thanks for the positive feedback!

April 11, 2024

I unexpectedly got a nail stuck in my drivers side rear tire and I was able to get in the same day and have it fixed!! Mark was great! More

by sec0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Lehigh Valley Acura responded

We're glad to know that we could help you out in a pinch at Lehigh Valley Acura! Thanks for your kind words about Mark, and drive safely.

April 11, 2024

Friendly, efficient and knowledgeable. I was in and out quickly and they got the job done. More

by euuayya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea carr
Apr 12, 2024 -

Lehigh Valley Acura responded

We are happy to hear that the Lehigh Valley Acura team was quick and knowledgeable! Thanks for stopping in for service.

April 02, 2024

Josephine in service was extremely helpful and very friendly from start to finish. I hope to work with her again. More

by Atreyuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Lehigh Valley Acura responded

Atreyuo, we're glad to know that Josephine provided you with such great service at Lehigh Valley Acura. We look forward to working with you again in the future!

March 30, 2024

Chelsie provided exceptional service for my Acura today. She fully explained all services, and even arranged for my ride to work. She always exhibits a high level of professionalism, and I know it will b More

by John B.
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Apr 01, 2024 -

Lehigh Valley Acura responded

John, it's great to know that Chelsie provided exceptional service and made your experience at Lehigh Valley Acura a smooth one. We appreciate the positive feedback!

March 28, 2024

Dealership is clean and welcoming. The staff is always friendly and engaging and easy to approach. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Mar 28, 2024 -

Lehigh Valley Acura responded

Mike, thank you for reviewing Lehigh Valley Acura! We truly appreciate your feedback and hope you have a lovely day!

March 28, 2024

Lehigh valley Acura has always taken care of my service and other issues like lost keys, tire pressure during weather changes, etc Appointments are set up quickly, estimates are given early and I get upda More

by sue.straeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Chelsie
Mar 28, 2024 -

Lehigh Valley Acura responded

We're glad to know that you've had consistently positive experiences with our service team at Lehigh Valley Acura. We strive for quick and efficient communication, so it's great to see we hit the mark! Thanks for your review, Sue.

March 26, 2024

Had my car serviced at Lehigh Valley Acura and was completely satisfied with the entire experience especially my check in tech, Chelsea who was very helpful in informing me of everything my vehicle ne More

by carleadams52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in Service
Mar 26, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a 5-star service experience at Lehigh Valley Acura! It's great that Chelsea was able to assist and keep you informed about your vehicle needs. Thanks for the shout-out!

March 26, 2024

Our service advisor Mark was great & treated me as a valued customer. Thank you Mark! More

by bkov53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Mar 27, 2024 -

Lehigh Valley Acura responded

We love to hear you were in great hands with Mark. Thank you for trusting Lehigh Valley Acura with your service needs!

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