575 Reviews of Lehigh Valley Acura - Service Center
Service was good. Mark handled it very professionally, He answered all my queries. I was able to do my office work from customer lounge. Mark handled it very professionally, He answered all my queries. I was able to do my office work from customer lounge. More
Service punctual, secretaries very pleasant, efficient, explain everything .that needs to be done and was done at the end. They shave updates as to timing as I waited there for the work to get completed. I explain everything .that needs to be done and was done at the end. They shave updates as to timing as I waited there for the work to get completed. I live 1 hr. Away so it is very pleasant in the waiting area with great drinks and snacks.Only negative has nothing to do with the staff, which is 100% excellent, but the waiting area was cold.. Air conditioning is necessary because it was 90 outside. Next time I’ll bring a sweater. Better too cool than too hot. Outside was hot enough. More
Chelsie was outstanding, tentative, courteous and her estimates were very close to actual. She has always been cheerful and knowledgeable. Her response time very good. I always ask to deal with her be estimates were very close to actual. She has always been cheerful and knowledgeable. Her response time very good. I always ask to deal with her because of the tremendous assistance she has been. The dealership in all, is outstanding as well. More
Mark is great to deal with. He explains what needs to be done and keeps you informed throughout the entire time your vehicle is being serviced. He explains what needs to be done and keeps you informed throughout the entire time your vehicle is being serviced. More
Very organized and listened to the issue that I am having. Made an appointment to check out the issue that should be covered by the warranty. Oil change and tire rotation done today having. Made an appointment to check out the issue that should be covered by the warranty. Oil change and tire rotation done today More
Everyone was very pleasant and got me on my way quickly. Great service. And as an added bonus, I left with a clean car after they washed it. Great service. And as an added bonus, I left with a clean car after they washed it. More