Lehigh Valley Acura

I recently noticed that my wipers were not working after the big snow storm and stopped into the service department without an appointment. My problem was addressed and fixed in a very timely fashion.I wait the big snow storm and stopped into the service department without an appointment. My problem was addressed and fixed in a very timely fashion.I waited in a clean lounge with a nice TV set and current and interesting periodicals and newspapers and was greeted by Mustafa. I actually had commented to my colleagues and my family that the service department consistently exceeds my expectations. Congratulations are in order to the system that sells fine products and deals with the repairs in a professional and friendly manner.Thanks. J D Nuschke MD FACP More

I am usually suspect of dealership service as being overly pricey. This is especially true as my cars go past 100,000 miles. I have serviced my car at Lehigh Valley Acura since I purchased it in 2006 overly pricey. This is especially true as my cars go past 100,000 miles. I have serviced my car at Lehigh Valley Acura since I purchased it in 2006. Even as my car is now beyond the point I usually switch to my local garage mechanic (100,00 miles), I still keep bringing my car in for service here. The staff is great and the service costs are reasonable. More

I recently stopped in at the service area to have my wind shield wipers repaired after they stopped working after the big snow storm. Without an appointment my concern was addressed and fixed immediately.The shield wipers repaired after they stopped working after the big snow storm. Without an appointment my concern was addressed and fixed immediately.The waiting area is clean and had a television and a selection of interesting magazines and a current newspaper. While I was waiting Mustafa walked by and said hello although he was obviously quite busy. I actually commented to my colleagues in my office and my family that the service department at the Honda/Acura dealerships has consistently exceeded my expectations. I actually have had some of my patients discuss the outstanding service they receive at your dealership during their appointments with me. I currently own 3 Honda/Acura products for myself and my family. With such good products and great service it would be hard to switch. Congratulations on developing a system that creates this type of brand loyalty and thanks for the great service. John D Nuschke MD FACP More

We are repeat customers at Lehigh Valley Acura--- the reason we have returned again is quite simply their wonderful service, friendly employees, and a qualtiy product. We have thoroughly enjoyed our exp reason we have returned again is quite simply their wonderful service, friendly employees, and a qualtiy product. We have thoroughly enjoyed our experience there and we are thrilled with both of the cars we've purchased/leased. Overall, a fantastic experience! Thanks Lehigh Valley Acura! More

I wanted to let you know that your Acura service department is excellent. The staff and crew are absolutely second to none in my book. Easily two, three times better than any other group I've department is excellent. The staff and crew are absolutely second to none in my book. Easily two, three times better than any other group I've worked with over the years. For example, I needed to come in three (3) times this week for small fixes, each important, and you squeezed me in even though I had no appointment. In each case, I needed to wait for the vehicle, and it was done in 1/2 hour or less. Historically, your staff provides an 'old fashioned' customer service approach generally unmatched in today's increasingly hurried world. Congratulations to you and your organization! PS - If you pass this note along, do NOT forget all of the guys on the shop floor! Your excellent front-end customer experience would mean nothing without the work being done correctly the first time, every time. More

Good guys to work with, they both helped us tremendusly to get a good deal on a Certified Used Vehicle. They made the unenjoyable job of car shopping almost pleasant. After a few test drives and side-by-si to get a good deal on a Certified Used Vehicle. They made the unenjoyable job of car shopping almost pleasant. After a few test drives and side-by-side comparisons, we purchased an Accura Certified Preowned, 2006 MDX. Also, want to thank the manager Larry, who's last name I don't remember, for finalizing the deal we struck with Ralph and Chris... More

Excellent sales experience from start to finish. I was able to lock up a deal and leave with my new car quickly and would highly recommend this dealership and my salesman, Michael Aumann. I have had my 2 able to lock up a deal and leave with my new car quickly and would highly recommend this dealership and my salesman, Michael Aumann. I have had my 2010 MDX for a week now and could not be happier with the vehicle. More

The customer service at Lehigh Valley Acura was outstanding. The sales staff created a comforatable atmosphere for buying a car. All of my questions about their vehicles were answered quickly and c outstanding. The sales staff created a comforatable atmosphere for buying a car. All of my questions about their vehicles were answered quickly and confidently. The sale price of the vehicle was very competitive, and once the deal was closed, the vehicle was delivered clean and detailed. The efficency of the business office made the transaction easy and timley. If you are in the market for a new vehicle in the Lehigh Valley, I would highly recommend stopping by. More

Before purchasing my new Acura, I researched the dealerships in my surrounding area. I was impressed with the positive reviews for Lehigh Valley Acura, especially one heartfelt review from a loyal dealerships in my surrounding area. I was impressed with the positive reviews for Lehigh Valley Acura, especially one heartfelt review from a loyal customer who moved to North Carolina and still scheduled his vehicle service at Lehigh Valley Acura when he was back in PA to visit family. Matt, my sales consultant was very professional and courteous. He was patient while teaching me to use the various features of the technology package, and he followed up after purchase to make sure I understood everything. The facility is modern, clean and accomodating. This dealership made me feel like they valued my business, and that they will work diligently to earn my loyalty. More

I do a lot of my own work but when my wife's 02 TL-S needed service, my garage was unavailable. That's why I rated the price as 'good'and not 'excellent', dealer service is not cheap for routine things needed service, my garage was unavailable. That's why I rated the price as 'good'and not 'excellent', dealer service is not cheap for routine things likes brakes, etc BUT my experience w LV Acura was excellent. I couldn't ask for more courteous, knowledgable, prompt service than we received. This is one of the best dealer service experiences I've ever had and what every dealer should aspire to. I would definitely recommend them to a friend. More