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Lehigh Valley Acura

Emmaus, PA

4.8
967 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 967 reviews

August 22, 2010

My wife and enjoyed Michael's professional courtesy extended during our leasing experience. The dealership was very clean and accommodating. Appreciated Mike's consistency with returning my calls, answ More

by Geneeddy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aumann
August 17, 2010

My wife and I were interested in purchasing a 2010 MDX Tech package, so we went to Lehigh Valley Acura to test-drive the vehicle. We began working with Mike from day one, who is one of the best sales pro More

by jsenelow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aumann
August 13, 2010

I gave LV Acura 5 stars because it is the best automotive experience I've ever had. They are so professional, they value MY time and have an excellent product line. The showroom and waiting areas are always More

by bsegel007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne, Margaret, Mustafa
August 11, 2010

Always very satisfied with work completed in a very timely manner. They are very thorough in assessing any issues related to mechanical concerns. Upon completion having your car washed and vacuumed is More

by country67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa
August 06, 2010

I had a really good experience, we had problem with '04 MDX and Mustafa told me that they would work with us and make it right and he really keep to his word. There where more than one single problem and y More

by MicRt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa
August 02, 2010

Great dealership and staff who are truly committed to providing excellent customer service. It's never a problem getting a service appointment and the work is done consistently right the first time. More

by Jmas66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa
July 20, 2010

Brian, who is always friendly, accepted my MDX on very short notice, so that I could drive on a long trip the next day. They finished the work quickly, then conveniently called me on my cell when it w More

by cakesbyheather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Pasquale (Brian?)
July 09, 2010

I am extremely dissatisfied with this dealership. First off, they sold me a car without an owners manual. I have been requesting a manual from them for two months, and still have yet to see it. Seriously More

by Lceparano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan and Jim
Jul 23, 2010 -

Lehigh Valley Acura responded

Thank you again for taking the time to write this review. I also want to thank you for communicating with Jim and I last week and giving us an opportunity to address all of your concerns. The new owner's manual is on order and should be arriving any day from Audi. Its my understanding that you are going to be stopping by when your schedule permits so can address the tire issue. If anything changes, please let us know. We are eager to satisfy all of your concerns. Again, my apologies for what transpired earlier that led to this review. We dropped the ball in this circumstance. I am hopeful that our actions since have shown that we truly are serious about customer satisfaction. If you are compelled to give us another opportunity to be of service, we would be extremely grateful. Sincerely - Andrew Wright, Vice President

July 09, 2010

We currently own two acuras so when we were in the market for a new car it was a no brainer. Margaret was very nice to work with and made our experience enjoyable. The dealership itself was very clean and p More

by trovato1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Bizassa
July 04, 2010

We purchased a new car from Lehigh Valley Acura with a trade of our 2003 3.2 TL. I was very satisfied with Acura's service since we purchased our first car from them. The service staff are very helpful a More

by rsaleh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cossman
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