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Lehigh Valley Acura

Emmaus, PA

4.8
967 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 967 reviews

January 26, 2011

This is one of the few dealerships that genuinely cares. They earned my business for life. Even though I have to drive over 60 miles one way and rent a car locally while they work on my TL, it's all worth i More

by Thuneau
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne, Mustafa
December 12, 2010

Always a great experience! The staff is friendly, accommodating and very knowledgable. We have purchased numerous cars from Lehigh Valley Acura because of the high quality sales and service staff. More

by Jmas66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Qureshey
November 16, 2010

My experience at Lehigh Valley Acura was excellent, I would recommend their services to my friends and family. The atmosphere in the dealership was very friendly and they had great accommodations for the More

by Johnkhan18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
November 13, 2010

An Acura RDX lease quote request was submitted 11/13/10. The response was interesting, but more than I expected to pay. I then indicated what was not acceptable. Calianno asked if I could meet with them t More

by gwilliams180
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Calianno
Nov 17, 2010 -

Lehigh Valley Acura responded

Mr. Williams - I am sorry we have been unable to connect since you posted your review this past Saturday night. I'd be happy to review the matter with you in person or over the phone. I apologize for any confusion or miscommunication. I can assure you that we do not engage in "bait and switch" tactics. Customer service and transparency are hallmarks of our business practices. Please contact me at your convenience if you'd like to discuss the RDX. Again, my apologies for the way you felt when you left our store this past weekend. Sincerely, Andrew Wright, Vice President

November 12, 2010

Well my experience started out pretty bad with the first Sales Staff I dealt with last week. Without going into anymore detail regarding that. I was extremely impressed with being contacted by Andy and S More

by clairissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aumann
September 29, 2010

Mr. Green was VERY nice, and helped with the "trauma" of buying another vehicle. It was the first time my daughter bought an expensive vehicle, and he helped WAY above and beyond! She was very unsure of how More

by PhillyFan1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Green
September 27, 2010

I had a costly issue with my vehicle that was out of warranty and was uncertain what my next step would be. Mustafa and the service team were able to suggest ideas they would follow through with inde More

by AcuraMDX22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Qureshey
September 27, 2010

The service team is always available to answer all your questions and find correct solutions to all your problems and concerns. The waiting area is also very comfortable and inviting with tv,coffee and ba More

by lkvlk39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve?
September 26, 2010

I recently had occasion to use the service department (for a problem of my own making). Mustafa and his team could not have been more considerate and professional. I have enthusiastically recommended LV More

by Gary Olson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Q.
September 23, 2010

It is hard to put into words how we feel about this dealership. Saying how excellent they are is not enough. They are even alot better than excellent. Wish other dealers would take lessons from them. E More

by nj2pa2nc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa
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