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Lehigh Valley Acura

Emmaus, PA

4.8
967 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 967 reviews

September 27, 2012

Bill was respectful,friendly and treated us as informed, intelligent buyers. He sold us and our son a car there at the same time. There was plenty of inventory to choose from as we did not want to wait. More

by KarenDHamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cossman
September 25, 2012

I gave an overall goof review because that customer is always great and the service tech are very friendly to talk with and I enjoyed coming to the car dealership More

by Kwand226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
September 20, 2012

This is a no brainer...great customer service, extremely attentive to details, makes you feel very comfortable, never pushy....all the time!! Prices are slightly higher than the norm but you pay for what yo More

by tiongsonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
September 18, 2012

Working with Lehigh Valley Acura is what keeps me an Acura customer. Brian, specifically has always been honest, caring and respectful. I always feel extremely comfortable making decisions with his guid More

by Carrieoberlender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Wayne and Jason--all terrific, especially Brian!!
September 16, 2012

I have always had a great experience with this dealership. They are always , efficient courteous, in good spirits and on their game. I appreciate their knowledge in service and completing th More

by amy linsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne and Brain
September 09, 2012

New car purchase. Fair price. Staff went above and beyond staying greater than an hour after closing time to finish paperwork for my busy schedule. Return appointment for placement of running boards in servi More

by Jjs003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simona, Gino, Multiple service dept personnel
September 04, 2012

They certainly have a strong team of happy employees; however, $125 to rotate my tires and lubricate the brakes seems way to steep (I would be that happy if I could charge my customers that much too). I More

by myrlin2577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
Sep 04, 2012 -

Lehigh Valley Acura responded

Hello and thank you for taking the time to write your review. I am pleased to see that your overall experience was positive. Please note that we do offer several coupons and specials via our website and various email communications that we offer. Moreover, we were not intending to bait and switch you in any way, shape or form. If there is a question or concern regarding the maintenance plan you purchased, we'd be happy to assist in any way. Thanks again for writing your review and thank you for being a customer! All the best, Andrew W. Wright, Vice President, 610-967-6500

August 28, 2012

Went in car shopping and test drove a car. The sales lady would not give my fiancee and pricing because we weren't going to buy a car "today". My Fiancess response was I'm not buying today because you aren't More

by rthompson10
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
robert thompson
Sep 04, 2012 -

Lehigh Valley Acura responded

Hello and thank you for taking the time to write your review. I am sorry to hear that things were not handled to your complete satisfaction. We often find that break downs in communication lead to situations such as this and for that I truly apologize. Customer service and our reputation are very important to us as evidenced by the other reviews on this forum. If there is any chance that you would re-consider doing business with us, we would be grateful. Please do not hesitate to contact me personally if I can be of assistance. Thanks again for your time. Sincerely - Andrew W. Wright, Vice President, 610-967-6500

August 21, 2012

Wayne was very helpful my wife just got a flat tire and when I called Acura and spoke to Wayne he told me to stop right in and he'll fit me in not to worry. Now it's Monday and my wife had a car. Thanks ag More

by Fsallit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
August 18, 2012

I have known this dealer since 2006 when I purchased my first MDX. Their service has been great and so has the car. That is why purchasing my 2012 MDX from this dealer was a very easy decision.They provide More

by George H Donald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geno
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