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Lehigh Valley Acura

Emmaus, PA

4.9
951 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 951 reviews

March 24, 2012

The Sales staff, David & Margaret are willing to go the extra mile to make you the best deal possible. Fast, courteous professional service, leaving you with a good feeling about purchasing a NEW Acur More

by Mafreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chevez & Margaret Bisazza
March 19, 2012

I liked this dealer a lot because Brian B. was very friendly, down to earth, and didn't really push anything on me that I wasn't ready for or didn't want or need. More

by rothjos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian B.
March 07, 2012

I am always very pleased when I have my car serviced at LV Acura. They are friendly, efficient, always accurate with the time estimate they give me. More

by msterner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name
February 23, 2012

overall my experience was good upon till my encounter with your Finance Manager Mike. He is arrogant and self-centered and has no regards for customer's feelings. I was asked to meet with him to discuss More

by manderson418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Feb 27, 2012 -

Lehigh Valley Acura responded

Good Morning and thank you for taking the time to write your review. While I am pleased that your ratings indicate that you were generally pleased with your experience, your comments about our finance manager are regretful. I'm sorry that you felt as though your business wasn't appreciated and that you were being treated in an unprofessional manner. That is certainly not the way we are accustomed to doing business. Again, we apologize sincerely for what transpired and we look forward to the opportunity to make it up to you during your next visit should you be inclined to continue doing business with us. Please do not hesitate to contact me personally if I can be of assistance. Thanks again for taking the time to write your review. Enjoy your new car. Sincerely - Andrew W. Wright, Vice President, 610-967-6500

February 12, 2012

The team at Lehigh Valley Acura is incredibly professional and understands the concept of superior customer service. They listened to my needs and developed the best deal to meet those needs. More

by rbullaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Bisazza
February 10, 2012

I have been coming to this dealership for the past 6 years after having bought my TL there. Not a typical sales experience - yes they want to sell you cars, but one gets the feeling that they are lookin More

by AndrewV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustapha, Margaret
December 30, 2011

Service Manager is always friendly and eager to help in any which way possible. The BEST! Would stingily recommend this dealership, even for Honda cars or any other brands for that matter. More

by Jack Henriquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Q.
December 14, 2011

After shopping at two other dealerships for my new RDX I was pleasntly surprised by the no nonsense, no pressure sales approach by Margaret Bisazza. Margaret took the time to present the car and all it's fe More

by Susan Marsicano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Bisazzza
November 28, 2011

Quite simply the best in dealer service; this dealer's service department has always been strong but since Mustafa Qureshey has become service manager, the department has moved to the A+ category. More

by nanovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
November 03, 2011

Scuffs, scratches and dings in paint were not removed prior to pick up Right front speaker blown and not replaced. Leather protection done sloppy and half xxx. More

by Cmasiado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brennan
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