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Lehigh Valley Acura

Emmaus, PA

4.9
951 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 951 reviews

October 19, 2012

This was our second car purchase from LeHigh Valley Acura within the last month. Excellent customer service and excellent pricing. Once again the dealership went above and beyond our expectations for quali More

by KLW2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simona
October 13, 2012

I've been dealing with these folks for six years. I find the sales and service people very knowledgeable and professional but still friendly. My most recent visit was for state inspection and an oil change. More

by Bill Pedrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
October 10, 2012

I feel they gave me the best deal possible. Everyone was pleasant and professional. The dealership contacted me after my purchase to ensure that I was happy with my car, and to ask if I had any questions a More

by jtolton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Bisazza
October 04, 2012

I already passed the word on to 62 people and friends to never buy a vehicle from you. I'm sure they will also pass the word around. My goal is to continue to do this and I hope word spreads around the Lehi More

by expo16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
brian
Oct 06, 2012 -

Lehigh Valley Acura responded

Hello and thank you for taking the time to write your review. I am truly sorry about what transpired. It's unfortunate that one interaction has soured you on entire company. Based on our telephone conversation and your subsequent visit to the service center to address your concern, I thought we went out of our way to get you in and out quickly, and even topping off your gas tank for the inconvenience of having to drive down. We are committed to providing great products and great quality service to our customers. That doesn't mean we are immune to making a mistake but we always try to make up for it when we do. If you are inclined to return for any reason, we would be grateful and I would be happy to see to it that you receive the level of service we are accustomed to delivering. Sincerely - Andrew W. Wright, Vice President, 610-967-6500

September 27, 2012

Bill was respectful,friendly and treated us as informed, intelligent buyers. He sold us and our son a car there at the same time. There was plenty of inventory to choose from as we did not want to wait. More

by KarenDHamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cossman
September 25, 2012

I gave an overall goof review because that customer is always great and the service tech are very friendly to talk with and I enjoyed coming to the car dealership More

by Kwand226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
September 20, 2012

This is a no brainer...great customer service, extremely attentive to details, makes you feel very comfortable, never pushy....all the time!! Prices are slightly higher than the norm but you pay for what yo More

by tiongsonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
September 18, 2012

Working with Lehigh Valley Acura is what keeps me an Acura customer. Brian, specifically has always been honest, caring and respectful. I always feel extremely comfortable making decisions with his guid More

by Carrieoberlender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Wayne and Jason--all terrific, especially Brian!!
September 16, 2012

I have always had a great experience with this dealership. They are always , efficient courteous, in good spirits and on their game. I appreciate their knowledge in service and completing th More

by amy linsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne and Brain
September 09, 2012

New car purchase. Fair price. Staff went above and beyond staying greater than an hour after closing time to finish paperwork for my busy schedule. Return appointment for placement of running boards in servi More

by Jjs003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simona, Gino, Multiple service dept personnel
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