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Lehigh Valley Acura

Emmaus, PA

4.8
968 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 968 reviews

August 21, 2013

Was told a harness was messed up and it may have been caused by a previous body work on my ACURA certified used vehicle. Replaced harness and sensor, my cost. My question was why do I have to pay for More

by Nugetzor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wayne K.
Sep 22, 2013 -

Lehigh Valley Acura responded

Hello and thank you for taking the time to write your review. I apologize for any miscommunication that might have occurred and I'd be happy to get involved and follow up to ensure that your concerns are addressed. Please let me know if I can be of assistance. Again, thank you for taking the time to write your review. Sincerely, Andrew W. Wright, Vice President, 610-967-6500

Apr 15, 2014 -

Nugetzor responded

I have an update for ya'll. I was unfortunate to have been rear ended by a teen driver. I did tell the insurance company under no circumstance was my car to be towed to a Vinart dealership or Vinart collision center. They totaled the car and in the appraisers report is a moderate front-end collision that happened at 10,000 miles; it caused about $3,500 in damages. I purchased the car certified pre-owned from Vinart Acura with 30,000 miles. Per my original review, I was blamed and charged for damage to the vehicle that wasn't my fault and should have been caught by Acura's 150 point certification process. I assume the car was improperly repaired at the Vinart Collision repair center, but I do not have that information, yet.

August 14, 2013

I have been a loyal Acura customer for quite a few years and have found Lehigh Valley Acura service to be reliable and great. The individual touch they provide when reviewing your service needs is a bonus. More

by irbyam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Jason
August 10, 2013

I like the convenience of the loaner car for repair services........also the speed/accuracy of service time. Car washing and waxing are also appreciated. More

by loonie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Rose
August 03, 2013

One of the best vehicle purchase experiences in my 40 years of purchasing cars at multiple dealerships across the Lehigh Valley. I highly recommend Lehigh Valley Acura as well as Lehigh Valley Honda. R More

by rhusovsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
August 01, 2013

These guys are the best! Very easy service scheduling, loaner availability, quality of workmanship and friendliness of staff are just a couple reasons why this dealership is superior. I wouldn't go anywh More

by JimMassey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Jason
July 27, 2013

After searching for several months for the perfect certified used car I found it at Lehigh Valley Acura. From the minute I walked into the dealership I felt like I was being treated like the only cus More

by mabbadessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cossman
July 19, 2013

I normally never went back to the dealer for repairs unless it was under warranty work. But Acura service is the only place I will go since I purchased my Acura TL, great service, never have to go back More

by Glossy139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale
July 16, 2013

On the way home, I experienced a ruptured transmission line & managed to work my way over to dealership. My concerns were promptly addressed and my vehicle was repaired the next day. More

by DCaudit71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale
July 10, 2013

This is the 4th Acura I have leased from Lehigh Valley Acura so it should go without saying how highly regarded they are. EVERYONE (including Sales and Service) has been very professional and top-notch f More

by CKish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Bisazza
July 07, 2013

Just bought our second MDX. Excellent experience buying the car. Service has always been outstanding. We are always treated like we ARE the customer which too many businesses seem to forget. More

by Zajac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and new woman Marina??
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