Lehigh Valley Acura
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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On the way home, I experienced a ruptured transmission line & managed to work my way over to dealership. My concerns were promptly addressed and my vehicle was repaired the next day. line & managed to work my way over to dealership. My concerns were promptly addressed and my vehicle was repaired the next day. More
This is the 4th Acura I have leased from Lehigh Valley Acura so it should go without saying how highly regarded they are. EVERYONE (including Sales and Service) has been very professional and top-notch f Acura so it should go without saying how highly regarded they are. EVERYONE (including Sales and Service) has been very professional and top-notch from the beginning. I am really enjoying my new RLX. More
Just bought our second MDX. Excellent experience buying the car. Service has always been outstanding. We are always treated like we ARE the customer which too many businesses seem to forget. the car. Service has always been outstanding. We are always treated like we ARE the customer which too many businesses seem to forget. More
Always very accommodating and friendly. They patiently answer all questions and provide thorough explanations of the services performed. The waiting area was perfect for me to work remotely while waiting answer all questions and provide thorough explanations of the services performed. The waiting area was perfect for me to work remotely while waiting for the services to be completed. More
I have used LV Acura service department for years. They are professional, friendly and honest. The mechanic, who keep my car in perfect condition is tops. My 2008 Acura RL is like new, thanks LV Acura S are professional, friendly and honest. The mechanic, who keep my car in perfect condition is tops. My 2008 Acura RL is like new, thanks LV Acura Service Department. More
Sales experience was pleasant. No pressure to purchase. Test drove two cars on a great route for comparison. I was completely satisfied with my Initial service department experience. Test drove two cars on a great route for comparison. I was completely satisfied with my Initial service department experience. More
I have been coming to LV Acura since I purchased my Acura MDX in Oct 2012 and have had great experiences thus far! They sit down and discuss every aspect of your service, explain your options, and they do it MDX in Oct 2012 and have had great experiences thus far! They sit down and discuss every aspect of your service, explain your options, and they do it with professionalism and thoroughness! They even offer suggestions for repairs on future visits which is much appreciated! Courtesy washing of the vehicle and making it look new when you leave is great! More
I recently took my Acura MDX in for some routine maintenance (e.g. fluids changed), which I neglected to do since owning the car. Wayne could not have been more helpful. I was provided a loaner, w maintenance (e.g. fluids changed), which I neglected to do since owning the car. Wayne could not have been more helpful. I was provided a loaner, which made the process very convenient since they needed the car all day. I also had a rattle properly fixed by the staff under the warranty coverage. Lastly, they detailed my car. I was very pleased with the results. Thanks again! More
This was my first service visit. From scheduling my appointment to my experience on arrival, I was treated respectfully and professionally. Car was delivered within the time promised. Whether you need appointment to my experience on arrival, I was treated respectfully and professionally. Car was delivered within the time promised. Whether you need to work on your laptop, make a call, have privacy or want to just watch television, they have a place for you. Coffee station and bagel basket are a very nice touch! More
The only thing I did not like about my experience was when they told me my car would sit for a couple of months. They told me they would try to lend me a vehicle and they never called me back to tell me when they told me my car would sit for a couple of months. They told me they would try to lend me a vehicle and they never called me back to tell me they could not approve it. I then had to call up acura's customer service and they approved it with no problem. I just understand why the dealership could not and they work for the company. When I went to pick up the vehicle I noticed one rim was a complete different color and they placed it on my car. Progressive supplied the wheel and I understand they messed up. What I didn't like was how the dealership did not step in to get the right rim instead I had to contact progressive. How would you place a completely different color wheel on the car knowing its not right. More