Lehigh Valley Acura

The service is good and always get a Call about the The service is good and always get a Call about the problems Expensive service However It was also easy to make appt Everyone is very friendly The service is good and always get a Call about the problems Expensive service However It was also easy to make appt Everyone is very friendly and accomodating More

The manner in which this service center operates is very smooth and professional. From the moment you make your appt to the time you finish, you are treated with great overall service. Starting with suggest smooth and professional. From the moment you make your appt to the time you finish, you are treated with great overall service. Starting with suggested services according to your vehicle's miles and raod wear, all i's are dotted and t's are crossed. This is usually the difference between a breakdown or not on the road! The also keep you in the loop of services that you may want to schedule down the road. All services are explained in a manner that is easy to digest. I often feel more educated about my vehicle after I have visited LV Acura and that says alot about the quality people working for them! In addition, the complimentary wash and wax is nice too! Every time I leave this place I feel like i'm driving a new vehicle! A+ keep up the great work! More

Justin Quinter and Vince Luburich are true professionals. They made our car buying experience very easy. They accommodated us and worked with our busy schedule. Both were very knowledgeable about the MDX an They made our car buying experience very easy. They accommodated us and worked with our busy schedule. Both were very knowledgeable about the MDX and very helpful in explaining and demonstrating the many great features of the MDX Tech. I would recommend them and your dealership to anyone. Thanks for an awesome car buying experience. More

Let us first begin to say, after countless trips to many dealerships within the Tri-county area in over two months, Dan Nadeau was a "breath of fresh air" to deal with. From the moment we stepped onto your dealerships within the Tri-county area in over two months, Dan Nadeau was a "breath of fresh air" to deal with. From the moment we stepped onto your lot, with a warm friendly welcome, we were very happy. We want to express our thanks and gratitude to this young man. He made this transition a very smooth one, he explained every detail and took us through each step seamlessly. He was very patient with our family of two young kids, and we felt very at ease while we were there for the few hours negotiating. In our eyes, he went above and beyond. In addition to Dan, the rest of the crew at your facility were also so nice and welcoming. We can say without a doubt, that when we do need to replace our second car, we will definitely be revisiting your dealership and requesting this gentleman. I also would recommend your dealership to any family or friend in the near future. Thank you again for a wonderful experience! More

Went in for a scheduled tire replacement....The weekend before the appointment, someone got "sick" in the vehicle. Although it was cleaned before the appointment, the stench remained. I asked about a smell before the appointment, someone got "sick" in the vehicle. Although it was cleaned before the appointment, the stench remained. I asked about a smell remover, and Brian quickly coordinated for the car to be taken to the Vinart Recon center to shampoo the carpets of the affected area. He personally took the vehicle there. That was above and beyond the level of service I expected. Thank you! More

I had been in a week earlier to have oil and filter replaced. At that time I pointed out that the weather stripping on the rear window was coming off. I had to go back because the part needed to be o replaced. At that time I pointed out that the weather stripping on the rear window was coming off. I had to go back because the part needed to be ordered. When I came in, the visit was just for replacing the weather stripping. While in the waiting area, Wayne came in to say he could save me a future trip by completing state inspection while I was there. That was great since I live in Palmerton which is quite a distance from LV Acura. Thanks Wayne! More

The service was done promptly and accurately. Wayne was excellent to work with and explained the service done and check points completely. I would recommend this service department to others and will retur excellent to work with and explained the service done and check points completely. I would recommend this service department to others and will return when possible. More

It's an Acura so I know service is going to be expensive. I was greatly that the service advisor took multiple coupons to help reduce the price by $300+. I also appreciated that they had all my se expensive. I was greatly that the service advisor took multiple coupons to help reduce the price by $300+. I also appreciated that they had all my service records so I could assess how many miles I got on my last set of tires, as I needed to buy a new set to pass inspection. More

Service continues to be one of the reasons we choose to buy an Acura. The service people always explain what needs to be done and why to make our service decisions easier. buy an Acura. The service people always explain what needs to be done and why to make our service decisions easier. More

I have been here before and been pleased with the service. The work has always been good. Dealership type of expensive, but so far it has been done correctly. The advisers don't generally push the service. The work has always been good. Dealership type of expensive, but so far it has been done correctly. The advisers don't generally push the extras too much. This visit went wrong from the beginning. The interaction with the adviser was not the best. A major problem occurred when a small extra job was recommended. It was agreed to after it was made very very very clear that departure from the dealer was necessary at a set time. The car wasn't done and no one really seemed to care. Maybe they could have loaned me a car for an hour? Or at least moved with a sense of urgency? More