Lehigh Valley Acura
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Ray has perfect balance of sales without being over zealous about it. Both he and the sales manager were personable, professional and courteous. Will be returning for another vehicle in a couple of m zealous about it. Both he and the sales manager were personable, professional and courteous. Will be returning for another vehicle in a couple of months More
I have always been very happy with with the service here. I am convinced my cars last longer because of the great mechanics. Also, the car is always finished on time. If a problem comes up I am notified r I am convinced my cars last longer because of the great mechanics. Also, the car is always finished on time. If a problem comes up I am notified right away. The problem and costs are explained before any work is done. The waiting room has wifi, coffee, and water available. Customer service reps are very professional and easy to deal with. More
Quality experience from beginning to end. It's easy to select Acura, but a bit more difficult to make sure you are using the right dealer. LV Acura meets or exceeds. to select Acura, but a bit more difficult to make sure you are using the right dealer. LV Acura meets or exceeds. More
Was told a harness was messed up and it may have been caused by a previous body work on my ACURA certified used vehicle. Replaced harness and sensor, my cost. My question was why do I have to pay for caused by a previous body work on my ACURA certified used vehicle. Replaced harness and sensor, my cost. My question was why do I have to pay for something that should be covered as part of a certified used vehicle program? The first answer I received was, "Your vehicle wasn't purchased here" - it was. The second answer was, "It was recent body work." I've owned the vehicle for two years and it hasn't been to any body shops. So I have a couple questions - Why did ACURA 'certify' a vehicle for resale that may have had previous body work? What is the certification process? Why was a bad harness not noticed? What exact criteria is used for a LHV Acura dealship to blame me for having 'recent' bodywork? More
I have been a loyal Acura customer for quite a few years and have found Lehigh Valley Acura service to be reliable and great. The individual touch they provide when reviewing your service needs is a bonus. and have found Lehigh Valley Acura service to be reliable and great. The individual touch they provide when reviewing your service needs is a bonus. Their loaners provide a great way to still get around without being inconvenienced while your car is being serviced. I would definitely recommend them to family and friends! More
I like the convenience of the loaner car for repair services........also the speed/accuracy of service time. Car washing and waxing are also appreciated. services........also the speed/accuracy of service time. Car washing and waxing are also appreciated. More
One of the best vehicle purchase experiences in my 40 years of purchasing cars at multiple dealerships across the Lehigh Valley. I highly recommend Lehigh Valley Acura as well as Lehigh Valley Honda. R years of purchasing cars at multiple dealerships across the Lehigh Valley. I highly recommend Lehigh Valley Acura as well as Lehigh Valley Honda. Ray Ruiz, a Salesman at the Acura dealership is without a doubt the best person I've ever dealt with in purchasing a car. Every single person I came in contact with at Lehigh Valley Acura was helpful, friendly and considerate. I discovered Lehigh Valley Acura by way of Lehigh Valley Honda. I'm glad I purchased an Acura TSX. Rick Husovsky More
These guys are the best! Very easy service scheduling, loaner availability, quality of workmanship and friendliness of staff are just a couple reasons why this dealership is superior. I wouldn't go anywh loaner availability, quality of workmanship and friendliness of staff are just a couple reasons why this dealership is superior. I wouldn't go anywhere to service my MDX! Thanks for a job well done as always! More
After searching for several months for the perfect certified used car I found it at Lehigh Valley Acura. From the minute I walked into the dealership I felt like I was being treated like the only cus certified used car I found it at Lehigh Valley Acura. From the minute I walked into the dealership I felt like I was being treated like the only customer that mattered. I worked with Bill C. who went over the vehicle in detail. Bill understood the car, the technology, and had a great knowledge about the brand and its history. He was able to answer all the questions including what Acura had done to make the model I was looking at better than the last one. Bill not only communicated his passion for the brand but he made me feel like it was truly genuine and not just for sales. After a few days of talking and negotiating we were able to reach a deal. The experience was stress-free and fun (which is impressive for a purchase this big). Thank you for the help and assistance. I love the car! More
I normally never went back to the dealer for repairs unless it was under warranty work. But Acura service is the only place I will go since I purchased my Acura TL, great service, never have to go back unless it was under warranty work. But Acura service is the only place I will go since I purchased my Acura TL, great service, never have to go back to get the job re-done..... More