Lehigh Valley Acura | Page 77

Service experience makes me brand loyal.. Brought our mdx in for new tires. The service team is awesome and listens. Brian Dipasquale was able to help us afford to replace our struts that wer Brought our mdx in for new tires. The service team is awesome and listens. Brian Dipasquale was able to help us afford to replace our struts that were badly worn (100k miles). Such a pleasant experience always. I'm not brand loyal and having this great service experience here at Lehigh Valley acura makes me want to come here when it's time for our next vehicle. More

Another excellent service experience I was so impressed with the service I received 2 weeks ago, that I decide to return with my other BMW to get an alignment and 4 wheels balanced. Same I was so impressed with the service I received 2 weeks ago, that I decide to return with my other BMW to get an alignment and 4 wheels balanced. Same meticulous attention to detail and all work done to perfection! Excellent job Brian Di Pasquale and Ed Betancourt ... I'll be back! More

Graet service Both Stacy & Brian was great. Took care of my problem and made everything right with my car. Great doing business with them. I would have them take ca Both Stacy & Brian was great. Took care of my problem and made everything right with my car. Great doing business with them. I would have them take care of my car anytime. More

A service experience that is unequaled This past week I visited Lehigh Valley Acura for a Wash & Wax special. I decided to do a 4 wheel balance as well because we had a slight, but annoying This past week I visited Lehigh Valley Acura for a Wash & Wax special. I decided to do a 4 wheel balance as well because we had a slight, but annoying vibration around 65 mph. It just so happened that Brian Di Pasquale, the service manager was standing at the service desk. He introduced himself. He quickly convinced me that he would be able to get rid of the vibration with a road force balance. I was so impressed with Brian's attention to detail, along with the tire tech Mike Dickert (vibration is gone!), that I decided to book another appointment, but this time for my BMW X5. He fit me in that same week. I had 4 tires mounted and balanced on custom wheels and did a 4 wheel alignment. Brain again got personally involved and with the help of the alignment tech Ed Betancourt, all was done to perfection and at a very affordable and competitive price! I couldn't be happier with the service and the personal attention to detail. Not a doubt in my mind that I'll be back. But in the mean time I will recommend this facility to anyone who's interested in having quality work done at an affordable price! More

Great Acura Service Lehigh Valley Acura Service Department is best-in-class. The Service Manager, Brian DiPasquale is friendly and knowledgeable and always does whatever Lehigh Valley Acura Service Department is best-in-class. The Service Manager, Brian DiPasquale is friendly and knowledgeable and always does whatever he can to make the service experience a great one. The work is done right the first time for the cost and in the time expected. Great job! I recommend these guys to everyone. More

2012 MDX battery was dying after carwash!!! My 2012 MDX's battery was dying immediately after getting the car washed and had to take it back to LV Acura service couple of times, where they thoug My 2012 MDX's battery was dying immediately after getting the car washed and had to take it back to LV Acura service couple of times, where they thought that the problem is resolved only to resurface again, on the whole I had to take the car back 3 times finally when Brian and Stacy decided that they want to make sure every thing is taken care of and I receive the car back in good working condition..which they did.. Extremely happy with the service received will definitely go back for future services. Couldn't have been happier with the service received.. Thank you for taking care of my MDX.. An extremely happy customer.. More

I've purchased many vehicles from many different dealerships and this was one of the best experiences i've had. Brian was a down to earth, no pressure salesman who made the whole experience pretty dealerships and this was one of the best experiences i've had. Brian was a down to earth, no pressure salesman who made the whole experience pretty pain-free. This isn't your average dealership; I actually felt like they cared about my experience throughout the process, rather than just if I would buy the car. The negotiation process followed the standard back and forth a few times, but they they didn't come up with any off the wall number. I truly felt like Brian listened to where I wanted to be number-wise and we reached an agreement fairly quickly. They gave me a decent trade value as well. If I had one complaint, it would be that the paperwork process took about 3 hours to complete, but it was just a minor hiccup in an overall great experience. In the dealerships defense, it was a bank issue, not them. They were even able to get me at a better rate and lower payment then we initially discussed, so it was definitely worth the wait. If you are looking for a used car, don't hesitate to stop by and definitely ask for Brian. This dealership was about 2 hours from my house and it was definitely worth the trip and I'll be coming back in a few years for my next vehicle. More

Michael Hauser was knowledgable about the car and he was very kind. Thanks to Michael Hauser, the car buying process did not take very long. very kind. Thanks to Michael Hauser, the car buying process did not take very long. More

Even thouth we live more than 60 miles away from Lehigh Valley Acura it is well wort for us to come there for service. The service is allways great, people are freindly and knowlegible . Facility is ver Valley Acura it is well wort for us to come there for service. The service is allways great, people are freindly and knowlegible . Facility is very accomodative and well taken care of. Waiting time is fare. During the service , service adviser mr. Wayne Kindle keeps us posted on current situation and wayting time left. At the end of the service we get adviced on jobs done and get recomendation for future services. Manager Mr Brian Dipasquale is always on the top of everything. More

Brian was fantastic in working with me to replace the passenger side mirror housing that the so stupidly cracked when pulling out of my garage. I was pleasantly surprised when Brian told me that the par passenger side mirror housing that the so stupidly cracked when pulling out of my garage. I was pleasantly surprised when Brian told me that the part would be available in less then two days and already had an appointment setup for me. Work was done in the time I was told plus they rotated my tires, changed the oil, and fluids in the transfer case and differential. Wayne, my service writer is always pleasant and explains all the repairs in full detail. I highly recommend Lehigh Valley Acura for your next car purchase or just having your care service there. Jim Castagna More